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Comfort Inn & Suites Event Center

2.5 star property

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Photo gallery for Comfort Inn & Suites Event Center

Indoor pool
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

Map
929 3rd St, Des Moines, IA, 50309
  • Wells Fargo Arena
    ‪3 min walk‬
  • Iowa Events Center
    ‪5 min walk‬
  • Hy Vee Hall
    ‪5 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, River View

Suite, 1 King Bed, Non Smoking, River View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, River View

9.8 out of 10
Exceptional
(6 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub, River View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Jetted Tub, River View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, River View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, River View

8.2 out of 10
Very good
(15 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(84 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, River View

8.8 out of 10
Excellent
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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4.0 out of 5, Very Good, (1002)
$171 nightly
The price is $171 total
includes taxes & fees
Holiday Inn Downtown - Mercy Area by IHG

About this property

Comfort Inn & Suites Event Center

Hotel in Downtown Des Moines
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and ATM/banking services are onsite. Housekeeping is available on request.
Comfort Inn & Suites Event Center offers 155 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Event Center features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn & Suites Event Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 10 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 10 per day
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Event Des Moines
Quality Inn Event
Quality Inn Event Des Moines
Des Moines Quality Inn
Quality Inn & Suites Event Center Des Moines, Iowa
Quality Inn & Suites Event Hotel Des Moines
Quality Inn And Suites Event Center
Quality Inn Des Moines
Quality Inn Event Center
Comfort Inn Event Center Hotel Des Moines

Comfort Inn & Suites Event Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mitch

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Breakfast was good
Stayed 1 night in Mar 2025

6/10 Okay

Kristi

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Esther

Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable
Stayed 3 nights in Mar 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times for events at the arena and event center. It is super convenient to be able to walk the short distance to both of those locations. Hotel is clean, check in staff was very pleasant and rooms are clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Marcia

Traveled with family
Disliked: Property conditions & facilities

nice enough hotel, great location

This hotel is super convenient if you're attending an event at Wells Fargo Arena or going anywhere in downtown Des Moines. Another perk is the free parking. The hotel itself is rather rundown and likely in need of some renovations. That being said, our room was comfortable and check in and check out were very quick. Our room was mostly clean - just underneath the chairs seemed like hadn't seen a vacuum for a time. I was a little surprised that the Sunday breakfast didn't go later than 9:30, and the staff literally hauled everything away at 9:30 on the dot (I snagged a bagel as they were loading things up!), so just know that in advance if you're wanting breakfast. Overall, though, the location was what was most important for me and this hotel fit the bill.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Didn’t use the shower because the water took forever to drain.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer, Brooklyn Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tracy

Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times now and have never been disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice getaway, loved it
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

8/10 Good

Bret

Stayed 2 nights in Mar 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Only comment is walls very thin. Could hear talking in next room all night. Also toilets are way too low!
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Close to area

Was clean. Very old and kinda rough looking. Close to area and that was the goal.
Stayed 1 night in Feb 2025

8/10 Good

Brita

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but bed not comfy!

This hotel is located across from Mercy One and adjacent to Wells Fargo Arena. First impressions were that it’s a well kept, nice hotel! Front desk staff were welcoming with a quick check in. The room was also clean with a desk, chair/ottoman, and TV, toiletries in bathroom. The bed was not very comfortable, I tossed and turner on this mattress, however the linens and pillows were great. The BF area was staffed and had the standards available: scrambled and hard boiled eggs, waffles, sausage, bagels, toast and muffins, fresh fruit and yogurt as well as juice and coffee. I would stay here again, but the bed was really an issue for me.
Stayed 3 nights in Feb 2025