Comfort Inn & Suites West Des Moines

2.5 star property

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Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
$104
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Living History Farms
    ‪5 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites West Des Moines

West Des Moines hotel close to Jordan Creek Town Center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites West Des Moines features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 888 square feet (82 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites West Des Moines is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 530 reviews
Rating 8 - Good. 147 out of 530 reviews
Rating 6 - Okay. 43 out of 530 reviews
Rating 4 - Poor. 12 out of 530 reviews
Rating 2 - Terrible. 16 out of 530 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dodds

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend.
Stayed 1 night in Jun 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice. Evening clerk not very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Porzia

Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in May 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall and interstate.
Stayed 1 night in May 2025

10/10 Excellent

Kurt

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Christyne

Friendly staff. Clean, quiet. Great breakfast!
Stayed 1 night in May 2025

10/10 Excellent

alvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark, Omaha

Business traveler
Liked: Cleanliness
Clean
Stayed 1 night in May 2025

6/10 Okay

Savannah

Stayed 2 nights in May 2025

4/10 Poor

Brandon

Stayed 1 night in May 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness
Very clean and nice property. Staff was friendly and location was great. Comfortable stay and loved our room. Would definitely go back.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet for sleeping at night. Hot breakfast with several options. Plenty of parking Close to interstate and shopping.
Stayed 2 nights in May 2025

10/10 Excellent

Marissa Lynne

Stayed 1 night in May 2025

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Stayed 2 nights in May 2025

8/10 Good

craig

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I really enjoyed my stay.

Stayed 1 night in Apr 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right off I90

Close to I90, but street divider made things a little tricky but not a deal breaker. Bed was not very comfortable. Breakfast was very good. Girls soccer teams were there and the lunchroom was very busy. The lady that was in charge did a GREAT job. Everything was always full of scrambled eggs, sausage (links and patties) biscuits and gravy. Outstanding job on her part.
Stayed 1 night in May 2025

8/10 Good

Manndi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning staff was very friendly and helpful. The breakfast and dining area were good. The sofa bed was very dirty underneath and on the mattress. The thermostat was not adjustable. It was set on 70. I lowered it to 59 and the temperature never changed.
Stayed 1 night in May 2025

10/10 Excellent

patrick

Stayed 1 night in Apr 2025

10/10 Excellent

Jenniferth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025