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Comfort Inn & Suites West Des Moines

2.5 star property

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Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Interior entrance
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Des Moines Golf & Country Club
    ‪17 min walk‬
  • Mercy Medical Center West Lakes
    ‪2 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites West Des Moines

West Des Moines hotel close to Jordan Creek Town Center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites West Des Moines features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 888 square feet (82 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites West Des Moines is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 450 reviews
Rating 8 - Good. 125 out of 450 reviews
Rating 6 - Okay. 35 out of 450 reviews
Rating 4 - Poor. 9 out of 450 reviews
Rating 2 - Terrible. 14 out of 450 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing battery cover on remote to tv(not safe for children), missing and broken handles on drawers and shower door. Shower tiles and grout dirty on bottom of shower. Piece of food on carpet.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. Clean, plenty of towels, close to all events we were planning.
Stayed 2 nights in Nov 2024

8/10 Good

JAY

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Oct 2024

8/10 Good

Kelsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and get to. Close to shopping and lots of dining options
Stayed 1 night in Nov 2024

6/10 Okay

Frederick

Traveled with partner
Semi interested staff at check in. Many holes in presentation. Just sign here. Fruit drinks tasteless at breakfast bar. Hallways carpet & walls were marked up. Unpleasant pot smells in halls went un-policed. Lobby & our room were clean & nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to find! Very welcoming!
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Quick check in
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the shower floor was so slippery it was dangerous. I couldn't take a shower. My boyfriend almost fell 3 times taking his.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy. Kids running in the halls. Fire alarm went off. Otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

LOIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! Check was easy. Breakfast was wonderful. Lots of options.
Stayed 1 night in Oct 2024

6/10 Okay

Lindsey

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots of chipped paint, rust around the edges of the shower, parts of the property just looked worn. At check-in, the lady working the desk loudly announced each room number. As a female, entering the hotel alone, I had to politely ask her not to announce my room number, and she complied. I thought this was common sense in 2024? Another waffle machine, coffee machine, and oatmeal at breakfast would’ve been nice. Beds were very comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Kari

Traveled with family
It was easy on/easy off the highway.
Stayed 1 night in Oct 2024

8/10 Good

Doug

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn West Des Moines, Iowa
Our stay was comfortable. However, the entrance door was sticking badly, which made it hard to open and close. And there were no handrails in the bathroom, which had only one hook.
Stayed 5 nights in Oct 2024

2/10 Terrible

John

We checked in at midnight. The clerk gave us a key that did on work on the room assigned. Went back down, and gave us another set of keys..that he said should work! Went back to assigned and still didn’t work. My husband was about to go down again, when a woman came to the door. The room was already occupied!! After apologizing to her, we went back don again! The clerk was mad because we were upset that he didn’t know the room was already occupied! He insisted on calling the room to ask what they were doing in that room! We asked him to not disturb them again, as we thought there were kids in the room! He would not listen. Then we were told that there were no rooms available! After 20 minutes, he finally found a room. This whole process took over an hour! He clearly did not know how to run the computer system and was VERY rude!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

6/10 Okay

Corey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to reset the DirectTV receiver to get the TV to work. We checked in with 3 people, as noted in our reservation, and only had 2 bath towels in the room. Front desk was out of towels in the morning so had to wait for housekeeping to bring towels to room.
Stayed 1 night in Sep 2024