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Comfort Inn Altoona-Des Moines

2.5 star property

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Photo gallery for Comfort Inn Altoona-Des Moines

Lobby
Exterior
Coffee service
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2023 Adventureland Drive, Altoona, IA, 50009
  • Prairie Meadows Racetrack and Casino
    ‪9 min walk‬
  • Adventureland
    ‪17 min walk‬
  • Outlets of Des Moines
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Altoona-Des Moines

Altoona hotel walkable to Prairie Meadows Racetrack and Casino
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Housekeeping is available once per stay.
Comfort Inn Altoona-Des Moines offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Inn Altoona-Des Moines features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a convenience store. Onsite self parking is complimentary.

Comfort Inn Altoona-Des Moines is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (44 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 1 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Altoona
Comfort Inn Altoona

Comfort Inn Altoona-Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 427 reviews
Rating 8 - Good. 126 out of 427 reviews
Rating 6 - Okay. 24 out of 427 reviews
Rating 4 - Poor. 20 out of 427 reviews
Rating 2 - Terrible. 8 out of 427 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

McKayla

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to the hotel there were no carts at the front door so we had to haul all of our stuff in (5 people) without. Got to the desk and rang the bell. No one came for ~5 minutes. Tried to use AAA for a discount but was denied because the booking was made through a third party. Finally got our keys and to our room. Looked clean and modern. Changed into swimsuits only to be told the pool is closed and has been for quite some time. Luckily for our kids, they called the hotel next door, & they allowed us to go over to swim. When getting ready for bed I went to adjust the heat in the room only to realize there was black mold in the vents of the unit and on the curtains above. Breakfast the next morning was decent. Normal continental breakfast but one of the employees stood at the door of the kitchen watching us eat the whole time which was uncomfortable. Check out was easy. Overall probably won’t stay here again due to cleanliness & lack of amenities.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs work, but great stay

Great experience with all the staff, super nice and friendly. Breakfast needs work; eggs were runny and selection of other items was limited.
Stayed 2 nights in Jan 2025

10/10 Excellent

pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel and the staff we're great
Stayed 2 nights in Jan 2025

4/10 Poor

Larry

Business traveler
Liked: Room comfort
Disliked: Staff & service

Third room is a charm!

I had to change rooms 2 times. The first room they gave me the heater was stuck on high and it was 90 degrees. The second room they gave me the door lock batteries went dead and it took them an hour to get me back into my room only to find out the door lock still was malfunctioning even though new batteries were installed. On to the third room which was fine but it was a 2 hour ordeal just to get me a room that was acceptable. The staff was as helpful as they could be and I told them I was not a happy customer. The staff told me to talk to the manager in the morning who told me that 25% off the next stay is what she could offer. She told me that she would email me the 25% off but I never received it.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Other than a semi crashing into the front of the building, stay was great. Staff was quick to action as the emergency services.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was the best experience at any hotel I ever been at. The staff here is so nice to me
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend confer in Altoona to anybody it's a clean place nice staff and everybody is friendly
Stayed 1 night in Jan 2025

2/10 Terrible

James

Stayed 2 nights in Jan 2025

2/10 Terrible

Sean

Stayed 2 nights in Sep 2024

4/10 Poor

Jerry

Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, clean & quiet!

Nice room, spacious and clean. Fair breakfast. Very quiet! Good mattress!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything we needed

The room was spacious, well-kept, the bed comfortable, We keep the fan on when we stay in hotels so we don't hear other guests and had no problem here either. Check-in desk person was polite, considerate and helpful. Breakfast was standard with waffles if you want to make them. The neighborhood is fine with many eating establishments within a mile, Prairie Meadows casino and track is across the street, but it was quiet. It was as advertised.
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Dec 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Millicent, Overland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally ok but bad is too stiff
Stayed 1 night in Nov 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort

Clean but used

Hotel was in a good location but needs updating.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Aricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean, this is the most important thing to us. However, we purposely select hotels that do not allow pets for a variety of reasons-we are pet lovers but... The hotel did not indicate that it was pet friendly so we assumed that pets were not allowed, this was incorrect as there were a few dogs in the hotel the second time we stayed there. Again, over all clean hotel with good breakfast. Biggest complain is the beds are very hard. We have a firm bed a home which I prefer but their bed felt like sleeping on a board. Also, the first time we stayed there some of the rooms on our floor were being fumigated (or so we assume) as the outer doors were taped down to the ceiling and floor in plastic so I am glad they stay of top of whatever needs to be addressed. We alway check for bed bugs no matter where we stay. We may not stay there again not because of any overall concerns just simply because the bed was so hard it kicked in my back pain.
Stayed 2 nights in Oct 2024