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Drury Inn & Suites West Des Moines

3.0 star property

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Photo gallery for Drury Inn & Suites West Des Moines

Exterior
Indoor pool, outdoor pool
Front of property
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
5505 Mills Civic Pkwy, West Des Moines, IA, 50266
  • West Glen Town Center
    ‪1 min walk‬
  • MercyOne Mills Civic Express Care
    ‪16 min walk‬
  • Jordan Creek Town Center
    ‪2 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪15 min drive‬

Room options

Similar properties

Exterior

Element West Des Moines

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (633)
The price is $148
per night
$166 total
includes taxes & fees
Feb 25 - Feb 26
Element West Des Moines

About this property

Drury Inn & Suites West Des Moines

3-star West Des Moines hotel close to Jordan Creek Town Center
This hotel features an indoor pool, an outdoor pool, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Drury Inn & Suites West Des Moines offers 180 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, Drury Inn & Suites West Des Moines provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Drury Inn & Suites West Des Moines has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn West Moines
Drury West Moines
Drury Inn & Suites West Des Moines Hotel West Des Moines
Drury Inn And Suites West Des Moines
West Des Moines Drury
Drury Inn West Moines West Des Moines
Drury West Moines West Des Moines
Drury Inn And Suites West Des Moines
West Des Moines Drury
Drury Inn Suites West Des Moines
Drury & Suites West Des Moines
Drury Inn & Suites West Des Moines Hotel
Drury Inn & Suites West Des Moines West Des Moines
Drury Inn & Suites West Des Moines Hotel West Des Moines

Drury Inn & Suites West Des Moines Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1002 reviews
Rating 8 - Good. 146 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small community right outside the Drury Inn with shops, dining, and other fun stuff to do
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rod

Liked: Amenities
Great hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite lovely!
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around!
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Liked: Cleanliness
Disliked: Staff & service
It is a nice property and we have stayed there several times due to it's location. However, it is very annoying that they don't clearly post no children allowed in the hot tub under 12 without adult supervision. It seems like parents/grandparents think the pool and hot tub area are a day care drop off. This time I finally left and let the front desk know as I have in past stays. There were 5 children under 12 and another 3 little girls getting in around the age of 4. Not one adult. I did suggest maybe having an adult only time for an hour in the morning and an hour in the evening would be a great idea. It seems, like last time, when we had the same issue the management is afraid to enforce this vital safety rule. Hoping it won't turn into one of those hotel drowning issues we hear about occasionally for them to make changes.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury inn is almost always a great stay every time I have stayed in it.
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was all good.
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Eww
Bed bugs.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Lorrie

Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drury Inn "Hits it out of the Park!"
Really enjoyed my stay at the Drury Inn & Suites in West Des Moines, IA. Have stayed here before as the staff goes out of their way to make all guests feel welcomed!
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and despite lots of young kids being there for events and sports and lots of parents partying the place stayed very nice and staff made our stay great! Great front desk and also breakfast staff as it was a lot to handle with all the people
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Burime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed three nights. One day our room was cleaned and the beds were turned and well made - the next day the beds were not made- whoever cleaned the room, only threw the bed throw over the beds, didn’t clean the room. You do get free drink tickets( we didn’t use them we were too busy) free breakfast and dinner. (Didn’t try the food, again too busy) The coffee was weak, I did try that. Overall the room was clean and the beds were comfy. The location was very nice and convenient. For the price I paid I do not think I would stay again. I’ve stayed at nicer hotels in that area. I did feel safe and comfy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with group
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at the Drury when we come to WDM. Its fun and well located.
Stayed 4 nights in Oct 2024