*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Holiday Inn Downtown - Mercy Area, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 8999 square feet (836 square meters) include conference space. This Des Moines hotel also offers a library, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times.
Holiday Inn Downtown - Mercy Area, an IHG Hotel is a smoke-free property.
- Library
- Picnic area
- Express check-in
- Coffee/tea in common areas
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Free airport transportation
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 836
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Free parking nearby
- Distance from property (miles) 0
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 8999
- Street parking
- Ballroom
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 251
- Television in common areas
- Number of floors - 10
- No accessible airport shuttle
- Number of buildings/towers - 1
- Wedding services
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Laundry facilities
- Refrigerator
- Microwave
Room Amenities
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Designer toiletries
- Premium bedding
- Microwave
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Satellite TV service
- Free WiFi
- Free wired internet
- Pillowtop mattress
- Pillow menu
- LCD TV
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Laptop-friendly workspace
- WiFi speed 50+ Mbps
Parking
Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- Braille or raised signage
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately USD 10.95 per person
- Rollaway bed fee: USD 11.20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Car not required
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 11.20 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Holiday Inn Downtown Mercy Area
- Holiday Inn Mercy
- Holiday Inn Mercy Hotel
- Holiday Inn Mercy Hotel Downtown Area
- Holiday Inn Downtown Mercy Area Hotel Des Moines
- Holiday Inn Downtown Mercy Area Hotel
- Holiday Inn Downtown Mercy Area Des Moines
Hotel Reviews
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