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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Meeting facility
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Indoor pool
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $133
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(17 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 288 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(47 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(43 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel in Downtown Des Moines
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 8999 square feet (836 square meters) include conference space. This Des Moines hotel also offers a library, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times.

Holiday Inn Downtown - Mercy Area by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 11.20 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area

Holiday Inn Mercy

Holiday Inn Mercy Hotel

Holiday Inn Mercy Hotel Downtown Area

Holiday Inn Downtown Mercy Area Hotel Des Moines

Holiday Inn Downtown Mercy Area Hotel

Holiday Inn Downtown Mercy Area Des Moines

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 172 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and we will be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Our room wasn't ready when we checked in, so they gave us a free upgrade to 2 queens. Super friendly staff!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Carrie

Room was fine
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities
The room was very clean. It probably hadn’t been used in a while as the water was rusty when we turned it on. Also, the tv had no signal which was not a big deal as we were there for a competition and really had no time for tv. The staff was incredibly nice. The room was very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Josh

Liked: Amenities
It was a great hotel
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Tara

Disliked: Amenities
No hot water.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

sharon

Liked: Amenities
Nice hotel and clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Deb

Liked: Cleanliness, staff & service
Convenient location. Friendly, helpful staff.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yelena

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were excellent. Parking lot was closed for construction with no convenient access. Not aware of this prior to booking. No AC capability in winter time, apparently. Room and hallways were too warm for my comfort.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Shuttle to our event was very accommodating
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bery clean the staff was amazing. Shuttle to and from our event was great. It is really way better than it looks from the outside! Would stay there again for sure!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food in restaurant.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful! The staff was extremely accommodating
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort
Average room. Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scot

Liked: Cleanliness, amenities
Everything was clean and staff weree very kind!!!
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Chrystina

Amenities were
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient for attending a concert at the Casey's center. There is also a free shuttle that ran anywhere withing a 3-mile radius. Would stay here again.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Bethany

Liked: Staff & service
Disliked: Amenities
We could smell weed outside our room, the parking lot was closed so we had to park across the street. We were next to the hospital so there were lots of sirens. None of the ice machines worked. You would think with the inconvenience you would get free breakfast but you had to pay for it which was not great. Would not stay there again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Property conditions & facilities
Parking lot being closed down was not handy but was an enjoyable stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jun 2025