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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

Lobby
Free daily on-the-go breakfast
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Desk, blackout drapes, iron/ironing board, rollaway beds
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$105
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
8789 Plum Drive, Urbandale, IA, 50322
  • Living History Farms
    ‪7 min drive‬
  • Jordan Creek Town Center
    ‪11 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Twin Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Fairfield Inn & Suites Des Moines Urbandale

  • Pool
  • Hot Tub
  • Breakfast included
  • Kids pool
4.5 out of 5, Wonderful, 483 reviews
Fairfield Inn & Suites Des Moines Urbandale

About this property

Holiday Inn Express and Suites Urbandale by IHG

Urbandale hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express and Suites Urbandale by IHG offers 93 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express and Suites Urbandale by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express and Suites Urbandale by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 708 reviews
Rating 8 - Good. 175 out of 708 reviews
Rating 6 - Okay. 39 out of 708 reviews
Rating 4 - Poor. 15 out of 708 reviews
Rating 2 - Terrible. 18 out of 708 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN

Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s all good.

The toilet in room 327 wouldn’t flush at times because the tank wouldn’t fill
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Convenient, clean and comfortable. Stayed here to visit family was very satisfied. Pool was great and breakfast was plentiful. Will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rebecca, Princeton

Liked: Amenities
Updated clean rooms an exhaust fan in the bathroom is nice kept the humuidity out Dove products for the bathroom
Stayed 2 nights in May 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tania L.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grad stay overall
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

6/10 Okay

Melissa

Disliked: Property conditions & facilities
Pool rules were not enforced at all. Too many people on hot tub... kids running and throwing footballs from one end of pool to the other... no chairs on pool since the other people had them all outside. Staff came in for towel stuff and saw all this... did nothing!
Stayed 1 night in Apr 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had good experiences with Holiday Inn Express, highly recommend them for your stay.
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
checked in and he elevator was not working. The guy at the front desk then went in and started banging on something metal in a closet. I took the stairs. NOT what I would call a confident first impression!
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the event we were attending and shopping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, great breakfast and friendly lady at the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Shawna

Stayed 1 night in Mar 2025

8/10 Good

marilyn

Stayed 2 nights in Mar 2025

10/10 Excellent

terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Very clean and comfortable. Friendly staff. Breakfast was great. I stayed alone and felt safe
Stayed 3 nights in Feb 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold pool

Everything was great except for the fact that the pool was very cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, FIRESTONE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jean, FIRESTONE

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay for what we considered a fair price especially in these times. Quiet,clean, and comfortable beds resulting in a great nights sleep Thank you. We will be back.