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Homewood Suites by Hilton West Des Moines/SW Mall Area

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton West Des Moines/SW Mall Area

In-room safe, desk, iron/ironing board, free rollaway beds
Terrace/patio
Exterior
In-room safe, desk, iron/ironing board, free rollaway beds
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
6620 Stagecoach Dr, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    9 min walk
  • West Glen Town Center
    12 min walk
  • Mercy Medical Center West Lakes
    5 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    15 min drive

Room options

View all photos for Suite, 1 Bedroom

TV, DVD player, MP3 dock

Suite, 1 Bedroom

  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Accessible (Hearing)

  • 503 sq ft
  • Sleeps 7
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Accessible, Bathtub

  • 503 sq ft
  • Sleeps 7
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free rollaway beds

Premium Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 Bedroom

  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible, Bathtub

  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in shower)

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible (Roll-in shower)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Studio Suite, 1 King Bed

  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking

  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

TV, DVD player, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible, Bathtub

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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4.8 out of 5, Exceptional, (1001)
The price is $99
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$111 total
includes taxes & fees
Dec 17 - Dec 18
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About this property

Homewood Suites by Hilton West Des Moines/SW Mall Area

3-star West Des Moines hotel walkable to Jordan Creek Town Center
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Homewood Suites by Hilton West Des Moines/SW Mall Area offers 100 air-conditioned accommodations with MP3 docking stations and DVD players. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Homewood Suites by Hilton West Des Moines/SW Mall Area features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Homewood Suites by Hilton West Des Moines/SW Mall Area is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 3:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton West Moines/SW Mall Area Hotel
Homewood Suites Hilton Moines/SW Mall Area Hotel
Homewood Suites Hilton West Moines/SW Mall Area
Homewood Suites Hilton West Moines/SW Mall Area Hotel
Homewood Suites Hilton West Moines/SW Mall Area West Des Moines
Homewood Suites Hilton West Moines/SW Mall Area
Hotel Homewood Suites by Hilton West Des Moines/SW Mall Area
Homewood Suites by Hilton West Des Moines/SW Mall Area Hotel

Homewood Suites by Hilton West Des Moines/SW Mall Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 422 reviews" "
Rating 8 - Good. 102 out of 422 reviews" "
Rating 6 - Okay. 29 out of 422 reviews" "
Rating 4 - Poor. 29 out of 422 reviews" "
Rating 2 - Terrible. 9 out of 422 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Beth

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Krista

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The kitchen sink did not drain, the disposal did not work. Spoke to the office person at 6am and he wrote out room number down said maintenance would be in at 8am and we were 1st on his list. Got back to the room around 10am and nobody had been to our room. Called and complained and the front desks response was, so now you don’t want someone to come look at your sink? Maintenance guy came as we were headed out and said we were not on his list. Said sometimes when you call down they say they are writing your number but don’t actually do it. When I told him I watched him write our room number down he didn’t have much to say. 5 floors, ice machin on every floor and the only one that worked was on the 1st floor. Exit signs hangin by wires out of the ceiling or sitting on the floor. The only positive thing about this stay was they had a good breakfast with a lot of variety. We won’t be back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jaeseong

Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean room. Hotel was lovely and the breakfast was great.
Stayed 1 night in May 2024

8/10 Good

Dana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside of door to room had handprints all over the door. Shower caulk was shoddy or moldy. Furniture was chipped and dirty. Tired.
Stayed 1 night in May 2024

8/10 Good

Nadine

Liked: Property conditions & facilities
Patio
Stayed 1 night in May 2024

10/10 Excellent

Ana

Stayed 1 night in May 2024

4/10 Poor

Tiffany

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

10/10 Excellent

Josie

Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.

10/10 Excellent

Ramona

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

callie

Stayed 1 night in Mar 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Business traveler
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Homewood Suites West Des Moines
It was a perfect stay from start to finish. Felt just like being at home in the suite. We loved it and will be back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Stayed 1 night in Feb 2024

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness
Noisy. Bathroom tub shower did not drain.
Stayed 1 night in Feb 2024

10/10 Excellent

Lyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Tyler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Teresa

Stayed 2 nights in Dec 2023

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. It is a very nice hotel. Has everything I would look for in a hotel. Shopping and dining right across the street. They also have a good breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking on Hotels.com
The hotel was nice, however we did book a suite room and did not get it when we checked in. We were also not told that upon arrival so we’re surprised when we got to our room that it was only the one room. We were traveling with our baby and hoped to put her in her own area to sleep. We paid more for this on hotels.com and then the hotel could not accommodate.
Stayed 1 night in Nov 2023