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Hyatt Place Altoona/Des Moines

3.0 star property

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Photo gallery for Hyatt Place Altoona/Des Moines

Relax in a stylish seating area with sofas, chairs, and a central fireplace.
Relax by the pool, where guests can enjoy meals or drinks at the dining tables.
Experience the sleek, contemporary design of this hotel, featuring a flat-roofed entrance and stone pillars.
Enjoy a serene view of the lake from this cozy room, featuring a single bed and a nightstand with a lamp.
Enjoy a comfortable atmosphere in our café, where guests can relax with a cup of coffee and a selection of refreshments.

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
480 Bass Pro Dr NW, Altoona, IA, 50009
  • Outlets of Des Moines
    ‪1 min walk‬
  • Adventureland
    ‪3 min drive‬
  • Prairie Meadows Racetrack and Casino
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Accessible (2 Queen Beds with Sofa Bed, Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible (2 Queen Beds with Sofa Bed, Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 515 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.8 out of 10
Exceptional
(9 reviews)
  • 515 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(50 reviews)
  • 330 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room (2 Queen Beds & 1 Sofa Bed)

9.8 out of 10
Exceptional
(50 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax in our spacious lobby with a cozy fireplace, comfortable seating, and large windows offering views of the outdoors.

Fairfield Inn & Suites Des Moines Altoona

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.8 out of 5, Exceptional, (533)
$282 nightly
The price is $282 total
includes taxes & fees
Fairfield Inn & Suites Des Moines Altoona

About this property

Hyatt Place Altoona/Des Moines

3-star Altoona hotel walkable to Outlets of Des Moines
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Altoona/Des Moines offers 112 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hyatt Place Altoona/Des Moines features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Hyatt Place Altoona/Des Moines is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Twin sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Altoona Des Moines
Hyatt Place Altoona/Des Moines Hotel
Hyatt Place Altoona/Des Moines Altoona
Hyatt Place Altoona/Des Moines Hotel Altoona

Hyatt Place Altoona/Des Moines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 638 out of 804 reviews
Rating 8 - Good. 102 out of 804 reviews
Rating 6 - Okay. 36 out of 804 reviews
Rating 4 - Poor. 16 out of 804 reviews
Rating 2 - Terrible. 12 out of 804 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Wonderful stay. Very clean and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Danyelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I love staying at the Hyatt in Des Moines, but this time was different. It was 75° in my room so hot. I had asked the front desk to help me out and they got maintenance and acted like this was a single incident come to find out the next day, they have been having troubles with the heat And I guess I’m disappointed because they flat out lied to me.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and check out were great. The lady at the front desk (I wish I could remember her name) was so personable. We were part of a wedding party and she was so kind to all of us! I can tell she truly loves her job! The room was very clean and comfortable. We had no complaints!
Stayed 1 night in Apr 2025

10/10 Excellent

Neeley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Loved being by the cute pond. Breakfast was great! Will be back!
Stayed 1 night in Apr 2025

6/10 Okay

holley

Traveled with family
Liked: Cleanliness, staff & service, room comfort

It was just ok

We stay at this hotel a lot and normally we love it. But it is starting to lack in the quality. The TV in the room wasn’t working and so we tried to. Stream to it and it kept cutting out. The building has some maintenance issues that need to be addressed. The elevators have loose handrails as an example. The room was clean and comfortable for the most part. I wouldn’t say do go here I’m just saying they are starting to let things go.
Stayed 1 night in Mar 2025

10/10 Excellent

Nate

Stayed 2 nights in Mar 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 1 night in Mar 2025

8/10 Good

Beth

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing window view, safe surrounding area, and most hospitable receptionist I have had the pleasure of meeting.
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great pool/hot tub!
Stayed 1 night in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Lacee

Stayed 1 night in Mar 2025

10/10 Excellent

Dashty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and hustle free
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa, Cresco

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Matt

Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very nice, breakfast was great! I would give more stars if possible
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024