Hyatt Place Des Moines/Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Des Moines/Downtown

Exterior
Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Lobby
Indoor pool
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
  • 801 Grand
    4 min walk
  • Des Moines Civic Center
    7 min walk
  • Community Choice Credit Union Convention Center
    9 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    24 min drive

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 590 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (With Sofa Bed, High Floor)

  • 357 sq ft
  • Sleeps 6
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (With Sofa bed)

  • 541 sq ft
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (With Sofa Bed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Des Moines/Downtown

3-star Des Moines hotel, connected to a shopping center in Downtown Des Moines
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Des Moines/Downtown features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge).

Hyatt Place Des Moines/Downtown is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 431 out of 1004 reviews" "
Rating 8 - Good. 257 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 67 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Parked in a ramp a few blocks away and then couldn’t access hotel through the skywalk (door was locked) so we had to back track in the skywalk to find a way to get down to the street. Couch in our room was very worn and stained, but the rest of the room was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still trying to figure out why i had to pay $260 when it was only 178 thru hotels.com
Stayed 1 night in Aug 2024

10/10 Excellent

Y

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert and April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean!
Stayed 1 night in Aug 2024

8/10 Good

Del

Liked: Cleanliness
Twice had to wait and hunt for Desk Clerk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lesley, Medway

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms close to some restaurants
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First time customer.
The room was a outdated. Paint had chipped off a wall. The service at the front desk was excellent. However, the night clerk seemed to be the only one working. She had to be away from the front desk, helping a customer. By the time she got back, there were three of us waiting- this was not her fault and she was very courteous. The breakfast was good and impressive, but the hot food was luke warm. Thought $30 to pay for parking across the street for one night was a bit excessive.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The stay was nice but the only thing I did not like was how old some of the furniture was and how worn down it was. Most of it was damaged and had scratches all over it
Stayed 1 night in Aug 2024

8/10 Good

Allison

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 2 nights in Aug 2024

6/10 Okay

Jens

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carmela

Liked: Property conditions & facilities
Very nice. Clean and the staff was attentive to your needs.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Mr

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was meh could have been better.
Stayed 1 night in Jul 2024

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was super comfortable! The water temperature in the shower was awful though. Breakfast was meh. Also did not have an ice bucket or anything in our room. Would have been nice if we also had a usb port somewhere in the room. Facility is definitely dated.
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ida

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was a good experience. We got our room quick and was cleaned the following day. Although, we noticed there was only one working elevator. We had a good option for breakfast and the hotel was accessible to parking garages and other points of interest
Stayed 2 nights in Jul 2024

6/10 Okay

Erick

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ivania

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good location, terrible housekeeping service
During my recent stay. I had a disappointing experience with the housekeeping service. Despite requesting room cleaning three times from different staff members, my room was never cleaned. Each time I asked, I was assured that someone would come to clean, but it never happened. To make matters worse, we even ran out of toilet paper and had to request it ourselves. This lack of attention to cleanliness and service is unacceptable and significantly impacted my stay. I hope the management addresses this issue to ensure better service for future guests.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. I liked the taco option on the breakfast bar and the French toast was an extra special treat.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024