3-star Des Moines hotel, connected to a shopping center in Downtown Des Moines
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.
This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Des Moines/Downtown features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge).
Hyatt Place Des Moines/Downtown is a smoke-free property.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English, Japanese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Secured, covered self parking on site (USD 30 per day)
Food and drink
Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
24-hour gym
Indoor pool
TV in common areas
Family friendly
Free crib
In-room refrigerator
Indoor pool
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business center
3 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
More
1 building
8 floors
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Covered self parking fee: USD 30 per day
Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
Service animals are exempt from fees
Late check-out fee: USD 30.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply
Property is also known as
Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines
Hyatt Place Des Moines/Downtown Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 431 out of 1004 reviews" "
10 - Excellent
431
Rating 8 - Good. 257 out of 1004 reviews" "
8 - Good
257
Rating 6 - Okay. 170 out of 1004 reviews" "
6 - Okay
170
Rating 4 - Poor. 79 out of 1004 reviews" "
4 - Poor
79
Rating 2 - Terrible. 67 out of 1004 reviews" "
2 - Terrible
67
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveler
Aug 25, 2024
Parked in a ramp a few blocks away and then couldn’t access hotel through the skywalk (door was locked) so we had to back track in the skywalk to find a way to get down to the street. Couch in our room was very worn and stained, but the rest of the room was fine.
The room was a outdated. Paint had chipped off a wall. The service at the front desk was excellent. However, the night clerk seemed to be the only one working. She had to be away from the front desk, helping a customer. By the time she got back, there were three of us waiting- this was not her fault and she was very courteous. The breakfast was good and impressive, but the hot food was luke warm. Thought $30 to pay for parking across the street for one night was a bit excessive.
Verified traveler
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveler
Aug 11, 2024
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The stay was nice but the only thing I did not like was how old some of the furniture was and how worn down it was. Most of it was damaged and had scratches all over it
The bed was super comfortable! The water temperature in the shower was awful though. Breakfast was meh. Also did not have an ice bucket or anything in our room. Would have been nice if we also had a usb port somewhere in the room. Facility is definitely dated.
Kayla
Stayed 2 nights in Jul 2024
8/10 Good
Jason
Traveled with group, Traveled with family
Jul 26, 2024
Liked: Cleanliness, staff & service, room comfort
Jason
Stayed 1 night in Jul 2024
8/10 Good
Ida
Business traveler
Jul 24, 2024
Liked: Cleanliness, staff & service, room comfort
It was a good experience. We got our room quick and was cleaned the following day. Although, we noticed there was only one working elevator. We had a good option for breakfast and the hotel was accessible to parking garages and other points of interest
Ida
Stayed 2 nights in Jul 2024
6/10 Okay
Erick
Business traveler
Jul 20, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Erick
Stayed 1 night in Jul 2024
6/10 Okay
Ivania
Jul 7, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good location, terrible housekeeping service
During my recent stay. I had a disappointing experience with the housekeeping service. Despite requesting room cleaning three times from different staff members, my room was never cleaned. Each time I asked, I was assured that someone would come to clean, but it never happened. To make matters worse, we even ran out of toilet paper and had to request it ourselves. This lack of attention to cleanliness and service is unacceptable and significantly impacted my stay. I hope the management addresses this issue to ensure better service for future guests.