Hyatt Place Des Moines/Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Des Moines/Downtown

Exterior
Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Lobby
Indoor pool
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
  • 801 Grand
    4 min walk
  • Des Moines Civic Center
    7 min walk
  • Smokey D's BBQ
    1 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    24 min drive

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 590 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (With Sofa Bed, High Floor)

  • 357 sq ft
  • Sleeps 6
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (With Sofa bed)

  • 541 sq ft
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (With Sofa Bed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Des Moines/Downtown

3-star Des Moines hotel, connected to a shopping center in Downtown Des Moines
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Des Moines/Downtown features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge).

Hyatt Place Des Moines/Downtown is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandy

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, amenities
I was told house keeping was not performed in my room because new guest rooms needed to be ready and the Hyatt was completely booked for the weekend. I pay everyday for housekeeping to clean the room, news towels, and made bed. Playing full rate to not get this service is unacceptable. It makes it extremely difficult on me being totally and permanently disabled as well as being exhausted at the end of the day to have to perform the tasks I hired Hyatt to perform for me. Being told nothing could be done because I used Expedia makes me no longer want to use Hyatt or Expedia. Hyatt years ago had given authority to each team member $1000 /day to make guest experiences perfect. By far this is my absolute worst experience at a Hyatt. Without making this right this will be my story to tell.
Stayed 3 nights in Sep 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
There was only one working bathroom in the lobby. The breakfast area was dirty and undersupplied. The staff working breakfast was clearly overwhelmed which lead to subpar food as it was either cold or out. Breakfast equipment not working.
Stayed 1 night in Sep 2024

10/10 Excellent

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not good-it took several times around a crowded block to find the correct garage.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked out fine
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful hotel except for the elevator. Why would only one elevator work when there were 4! Sunday morning was a nightmare trying to leave! For that reason I’m not sure I would stay here again and I plan to visit often because my grandson is at Drake
Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Sep 2024

8/10 Good

Ella

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and all the staff were friendly!
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Traveled with family
Liked: Staff & service
Disappointed
This hotel is crazy expensive for what you get. The room was outdated. Not the cleanest. Breakfast was terrible. All of the hot food was cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service
Bed frame creaked loudly with every movement. Pillows were so soft as to be nearly non-existent. But shower was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Logan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy. Would definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel system and Expedia specifically weren't communicating so it took a while to find our reservation and get us into there system to give us a room
Stayed 2 nights in Sep 2024

8/10 Good

Autumn

Stayed 1 night in Sep 2024

8/10 Good

Kobe

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024

2/10 Terrible

Cody

Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our spacious room, good breakfast, easy parking, friendly staff, was quiet
Stayed 1 night in Aug 2024