Hyatt Place West Des Moines Jordan Creek

3.0 star property

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Exterior detail
Coffee/tea maker
Concierge desk
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
295 South 64th st, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min walk‬
  • West Glen Town Center
    ‪14 min walk‬
  • Living History Farms
    ‪7 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 313 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place West Des Moines Jordan Creek

3-star West Des Moines hotel walkable to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place West Des Moines Jordan Creek features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place West Des Moines Jordan Creek is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel — clean and comfortable-great breakfast
Stayed 1 night in Feb 2025

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were excited to stay in a more expensive hotel but were disappointed. First of all they wouldn’t let us do an early check in without charging us and I’ve never had to pay extra anywhere. Then our remote was broke, and the pool was under maintenance and closed so couldn’t use our new suits. Only good thing was the breakfast and staff were friendly. Won’t be back
Stayed 1 night in Jan 2025

6/10 Okay

Sara

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, well maintained. Close to dining.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was very hot and humid. I realize it needs to be that way for swimmers, But spectators about die! The breakfast was just okay. Same thing both days. Was hot, but only 1 meat option.. No biscuits & gravy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice, especially if you like it hot in January

Room and hotel were very nice. Only complaint is the temperature controls in the room. Couldn't cool the room, even in winter, the room was too hot!
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mark, Des Moines

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place WDM is nice and clean, and the staff and service were very good. Our room was quiet and had a comfortable king bed, sofa, and a large TV, all worked well. Kids loved the pool. While I didn't use the exercise room, it looked like it was decently equipped. The only disappointment was breakfast, which was very mid - selection was pretty minimal, and quality was meh. Well below Hampton level if you want to compare.

4/10 Poor

Patricia

Traveled with partner
Our was cold. We really had to turn up the heat to make our room comfortable. We just felt cold air. Also the remote control in the room did not function. Plus it was missing the back of the remote.
Stayed 1 night in Jan 2025

8/10 Good

Indrit

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel great check in. Great area tons of food and shopping options. Hotel heating system noisy and temp fluctuations not ideal.
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel. Good location

Stayed 3 nights in Dec 2024

4/10 Poor

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom drain needs to be cleaned. Barely drains water. Toilet paper is the worst I have seen in any hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jacqueline

Stayed 1 night in Dec 2024