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Hyatt Place West Des Moines Jordan Creek

3.0 star property

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Lounge
Concierge desk
Coffee/tea maker
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
295 South 64th st, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min walk‬
  • West Glen Town Center
    ‪14 min walk‬
  • Living History Farms
    ‪7 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(104 reviews)
  • 313 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(48 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(11 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • 313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place West Des Moines Jordan Creek

3-star West Des Moines hotel walkable to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place West Des Moines Jordan Creek features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place West Des Moines Jordan Creek is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jaime

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was terrible and front desk was not helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

trin

Stayed 1 night in Mar 2025

10/10 Excellent

Leon

Close to many attractions
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and good restaurants. Perfect pitstop.
Stayed 1 night in Mar 2025

6/10 Okay

Reese

Liked: Cleanliness, property conditions & facilities
12:00 checkout. Asked about a late checkout since our event isnt until 5:00. They said they can move it to 12:30 for $35 extra. 35 bucks for 30 minutes, rip off
Stayed 1 night in Apr 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Blake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They all did a great job. Odd you must request to have your room cleaned but when we asked, they accommodated daily.
Stayed 7 nights in Mar 2025

8/10 Good

Georgia

Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Todd

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom fan didn't work and there was a drawer that wouldn't shut, which created a hazard for our 4yr old.
Stayed 1 night in Mar 2025

10/10 Excellent

Ericka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and welcoming. We would enjoy staying here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay for the breakfast!

Hotel staff was friendly, especially the morning breakfast crew. The breakfast was outstanding, constantly being restocked and plenty of seating. Rooms were clean and stocked with necessities. I would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anastacia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Incredibly clean property. Well lit. Great parking and Close to everything we needed. Earned a spot on my list for future visits.
Stayed 1 night in Feb 2025

10/10 Excellent

Tascha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Drew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room didnt get cleaned, so we had to change rooms. Second room us dirty as well. 1st room had oranges or something like it smashed on the walls and carpet in multiple spots, and boogers rubbed on the lamps... not kidding. 2nd room had yogurt on countertops, but we cleaned it ourselves.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bryce

Stayed 2 nights in Feb 2025