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Hyatt Place West Des Moines Jordan Creek

3.0 star property

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Exterior detail
Concierge desk
Coffee/tea maker
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
$105
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪14 min walk‬
  • Place, Living History Farms
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(113 reviews)
  • 313 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(56 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • 313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(12 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 970 reviews
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

About this property

Hyatt Place West Des Moines Jordan Creek

3-star West Des Moines hotel walkable to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place West Des Moines Jordan Creek features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place West Des Moines Jordan Creek is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Kosub

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the above
Stayed 4 nights in Jul 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gary

Stayed 1 night in Jul 2025

6/10 Okay

Alisha

Traveled with family
Stayed 2 nights in Jul 2025

6/10 Okay

Susan

Liked: Property conditions & facilities
The first time we went to take a shower the bottles for the shampoo, conditioner and shower gel appeared to be empty. My husband and I both tried and nothing would come out. I told them at the front desk and they said they would change them, but the next morning same problem. Then the continental breakfast was not the best. They ran out of items and took quite awhile for them to refill them. The first day the only silverware was a spoon. No knife no forks. The next morning you got plastic which was better than nothing but not what we would have expected. It’s not a bad place but they have issues.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel - helpful staff/
Stayed 3 nights in Jul 2025

10/10 Excellent

DUANE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front is very nice and kind professional. Very clean and safe
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Modena

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms are clean and modern. Very convenient to shopping and tons of places to eat. During our one night stay there was a ton of LL baseball players staying at this hotel for a tournament so the kids were running and playing up and down the halls. A bit loud and thumping from the running but not the hotels problem. Praying that it stops by 11pm so we can get rest for our early morning flight. I would definately stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housekeeping request

Good but if want housekeeping need to ask for it. Didn’t tell us when we checked im
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was incredibly comfortable and convenient for visiting family in the area. I would absolutely stay here again. The pool was even awesome for adults.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Raffy

Stayed 1 night in Jul 2025

10/10 Excellent

Jinman

Liked: Cleanliness, amenities
Good
Stayed 6 nights in Jun 2025

4/10 Poor

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good value for cost of room

Hotel was comfortable and clean . Large spacious rooms - bathroom was clean as well. Staff at check in presented quite irritated that she was working - no welcome etc . But nothing that would if changed our stay . Lots of amenities around the location for eating and shopping . Starbucks/ Carabou coffee etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Gricelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, quiet, clean and great breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Gordon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Do Not Go Here

Second stay here and the same problems occurred again. Checked in and settled only to find the AC was not working. Had to pack up and move AGAIN. Do not stay here, as they cannot seem to fix anything.
Stayed 1 night in Jun 2025

8/10 Good

Danelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a nice area with a lot to do around it. We booked this hotel because of the pool, but unfortunately it was down for maintenance. Fortunately the manager was able to arrange for us to use another pool at the hotel next door. Breakfast was fine, nothing special. The room was very spacious, and the beds were comfortable. If we come through the area again I would consider staying here.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean, friendly staff, and good location.
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and comfortable for our one night stay
Stayed 1 night in Jun 2025