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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Exterior
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
$79
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
8711 Plum Dr, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪6 min drive‬
  • Place, Living History Farms
    ‪7 min drive‬
  • Place, Drake University
    ‪12 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Deluxe Studio Suite, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 244 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Urbandale hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a business center and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Microtel Inn & Suites by Wyndham Urbandale/Des Moines is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 77 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Wyndham Hotel Urbandale Des Moines
Microtel Inn Wyndham Urbandale Des Moines
Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
Microtel Inn Wyndham Urbandale/Des Moines Hotel
Microtel Inn Wyndham Urbandale/Des Moines Urbandale
Microtel Inn Wyndham Urbandale/Des Moines
Microtel Urbandale
Microtel Inn And Suites Urbandale Hotel Urbandale
Urbandale Microtel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

Reviews

Microtel Inn & Suites by Wyndham Urbandale/Des Moines Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 339 out of 1007 reviews
Rating 8 - Good. 309 out of 1007 reviews
Rating 6 - Okay. 178 out of 1007 reviews
Rating 4 - Poor. 94 out of 1007 reviews
Rating 2 - Terrible. 87 out of 1007 reviews

Reviews

10/10 Excellent

Karen

Stayed 3 nights in Jun 2025

2/10 Terrible

Prudence

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MOLD. Smells. Dirty sticky carpets. My room had rotted cat puke or turd in the corner of the desk. The owner at the front desk was angry I complained and when I wanted to leave early gave me a hard time about giving a refund my prepaid unused days.
Stayed 2 nights in Jul 2025

4/10 Poor

Debra

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The room smelled of cigarettes, no storage, staff was slow to respond
Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a good price for a night on the road stay. Bed was comfortable and room was very quiet. I'd stay here again. Would've been nice to have some 110v outlets in parking lot for a slow EV charge.
Stayed 1 night in Jul 2025

10/10 Excellent

Ginger L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Hotel was very clean. I watched the attendant clean a room, and she is very thorough. Everything is kept neat, inside and out. Continental breakfast was decent with lots of options. Only ding is only 1 ice machine, located on the 2nd floor. Overall, I'd come back!
Stayed 4 nights in Jul 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good size. But, could use more outlets. Bed was comfortable. Older carpet but clean. Would stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Tammie

Stayed 2 nights in Jul 2025

6/10 Okay

Christopher S

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice n clean n was good
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We made a reservation for 2 queen beds and the room had full size beds that were 5ft wide when we measured them. Which is false advertising. I want a refund for the accommodation and the sheets for the fold out bed were not clean
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Expedia needs compensate, BED BUGS, flying insects & terrible smell in rooms. I slept in my car!!! Stay at your own risk
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean! Room was spacious and bathroom had plenty of towels etc. Front desk people were helpful. I would stay there again. Thank you
Stayed 1 night in Jun 2025

6/10 Okay

Sarah G

Traveled with family
Disliked: Cleanliness, staff & service

Not recommended

Not so good. Location is good. Breakfast buffet was picked over at 9 am. ( goes till 9:30.) one sweet lady to restock everything, but a full hotel meant food went fast. No room cleaning except every 3 days. And we had a baby with dirty diapers that added up fast over 3 days. When we arrived we checked the fold out sofa bed. The mattress pad and sheets were stained, dirty and stinky. We stripped the bed and took them down to get new ones. Towels were thin, worn, and few. Not enough shampoo and conditioner for 2 people for 3 days. I will not stay here again. FYI. No swimming pool.
Stayed 3 nights in Jun 2025

6/10 Okay

Jason A

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was fine. Good service. Breakfast was all cold though
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

6/10 Okay

Candis

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Terrible

The so call breakfast was hard biscuits & gravy both days
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

2/10 Terrible

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Feb 2025

6/10 Okay

Meade

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

DEBRA

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. Nice area
Stayed 1 night in May 2025

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was really great. The breakfast was below average.
Stayed 1 night in May 2025

8/10 Good

Tad

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, staff is nice. Convenient to I-80.
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
The hotel was clean and staff was friendly and helpful. Breakfast area was clean and restocked often. Price was great.
Stayed 1 night in May 2025

8/10 Good

Vilay

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I think it's a good place to sleep. Bed is very comfortable. You can tell the place is getting older. The bathroom is clean enough. Minus one point for the stain in the toilet bowl. But overall, it was comfy and pleasant enough for us. We were just there for work, out for all day and just come back to sleep
Stayed 2 nights in May 2025

6/10 Okay

Kerry

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025