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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Exterior
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
8711 Plum Dr, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪7 min drive‬
  • Living History Farms
    ‪8 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Deluxe Studio Suite, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 244 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (854)
The price is $55
per night
$64 total
includes taxes & fees
May 12 - May 13
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Urbandale hotel with free breakfast
A 24-hour fitness center, a business center, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 77 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Wyndham Hotel Urbandale Des Moines
Microtel Inn Wyndham Urbandale Des Moines
Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
Microtel Inn Wyndham Urbandale/Des Moines Hotel
Microtel Inn Wyndham Urbandale/Des Moines Urbandale
Microtel Inn Wyndham Urbandale/Des Moines
Microtel Urbandale
Microtel Inn And Suites Urbandale Hotel Urbandale
Urbandale Microtel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

Microtel Inn & Suites by Wyndham Urbandale/Des Moines Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

jenna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Major gripe with the property was the shower heads were not locked in. This resulted in them spraying everywhere and having to be used in handheld mode. (Note: this was in a handicap room)
Stayed 1 night in Apr 2025

6/10 Okay

michael c

Stayed 1 night in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Very nice people. Close to shops and restaurants. Very quiet also. Would definitely stay here again.
Stayed 1 night in Apr 2025

2/10 Terrible

Alexandria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never will stay here again
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

It was a good place to stay. Breakfast could have had a few more choices. I selected to pay cash at hotel when I reserved, but found out that when I got there an extra $100 would be required as a deposit. My credit card was on file,so I didn’t feel the extra cash was necessary. It kind of messed up our plans to have to change tyebwaybwe paid for our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina St

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept. The only downside was the shower handle not staying in holder to shower.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew and Kimberly

Liked: Staff & service
Hi there! This has been a fine stay otherwise, but I wanted to note that our room bathroom was very stinky when we arrived. It smells like sulfur/sewage. None of us has gone to the bathroom to make it this way. But the time we noticed (we were all unpacked with our luggage by the time we realized it; the bathroom door was closed and locked when we arrived - odd), we didn’t want to trade rooms because we would have to re-pack everything. Just wanted to make note of it.
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Stayed 3 nights in Mar 2025

8/10 Good

Katie

Stayed 1 night in Mar 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Ray

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely not accommodating and very rude. Would never book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

AMBER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my daughter. Will be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Traveled with family
Breakfast was all cold items except for biscuits and gravy and you could make yr own waffles
Stayed 1 night in Mar 2025

6/10 Okay

Alexandria

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Was only there for three hours. TV did not work. Found old used deodorant in the bathroom. Then found bed bugs in the bed. We left immediately. Still haven’t heard from them about a refund. They did offer us another room but nope! Not recommended at all.
Stayed 1 night in Feb 2025

4/10 Poor

Felipe

Disliked: Cleanliness, property conditions & facilities
Run down, and room was small and dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Crystal

Disliked: Room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2025

10/10 Excellent

Argelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
voice was muffled. The TV control only worked to change channels. All other functions had to be done by hand.
Stayed 1 night in Jan 2025