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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Exterior
Lobby
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds
Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
8711 Plum Dr, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪7 min drive‬
  • Living History Farms
    ‪8 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Deluxe Studio Suite, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 244 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (820)
The price is $64
per night
$73 total
includes taxes & fees
Apr 21 - Apr 22
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Urbandale hotel with free breakfast
A 24-hour fitness center, a business center, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 77 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Wyndham Hotel Urbandale Des Moines
Microtel Inn Wyndham Urbandale Des Moines
Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
Microtel Inn Wyndham Urbandale/Des Moines Hotel
Microtel Inn Wyndham Urbandale/Des Moines Urbandale
Microtel Inn Wyndham Urbandale/Des Moines
Microtel Urbandale
Microtel Inn And Suites Urbandale Hotel Urbandale
Urbandale Microtel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

Microtel Inn & Suites by Wyndham Urbandale/Des Moines Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable, very clean, nice owner. We stay here on our cross country trips.
Stayed 1 night in Dec 2024

2/10 Terrible

Douglas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is a cheap skate
My business trip got cut a day short but the hotel owner refused to credit the night I didn’t stay. “What a cheap skate, and thief”. Also the room wasn’t cleaned after my first night, and the hair dryer in the bathroom was broken. He said he would replace it, but didn’t. No ice bucket either. And the free breakfast was stale biscuits and gravy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
The staff was rude. They were having a computer problem and insisted that I was giving them a bad credit card. Then proceeded to charge me for the room twice. When I requested a refund the next day over the telephone they charged my card again. I didn’t need to spend my vacation time on the phone resolving this issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Noel

Queen room without a suite. Very small space. Queen bed looked like a full-size. Very nice big room if reserving King Suite.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Not impressed
Was not impressed with this hotel. I can’t remember the last time I got a room that did not have a refrigerator. This hotel needs some updating. The door going to the bathroom did not latch when closed. The TV location was very high for how small it was. When we first arrived into our room, we turned on the light switch as the curtains were drawn and the room was very dark. The light flickered several times but did not come on until we walked into the room and turned on a different light. There were no napkins in the kitchen area. We had to use paper towels from the sink area instead.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, on site breakfast, clean room
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

6/10 Okay

James

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean, ironing board, TV too small. A few cosmetic things could be improved. The entire front door covered in finger prints, but a quiet and peaceful stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alvelina

Traveled with partner
Disliked: Cleanliness, amenities
I didn’t even stay in the room. I walked in and left immediately the smell was terrible. We called the front desk to see if they could do anything about it. They said “what you want me to do”? The bathroom wasn’t the best. I don’t know if they have newly renovated rooms but mine was not. Asked for a refund considering me not staying waiting to hear back.
Stayed 1 night in Sep 2024

8/10 Good

Norm, Mountlake Terrace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to request room service
Stayed 6 nights in Sep 2024

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayank

Stayed 2 nights in Aug 2024

8/10 Good

SCOTT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a little trouble understanding the check-in staff as their English was not good. My bedside lamp in my room offered 120v electrical and USB outlets, but both were broken, unusable, need to be fixed. Otherwise, the room, bath and outdoor lighting was very good.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Quick stay.
Not complaining because it was a low price and we just wanted a quick stay, but we got what we paid for. The pillows were like rocks. That said, under the same circumstances Id stay there again.
Stayed 1 night in Sep 2024