My Place Hotel - Altoona/Des Moines, IA

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for My Place Hotel - Altoona/Des Moines, IA

Front of property
Premium bedding, pillowtop beds, desk, laptop workspace
Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace
Reception
Laundry room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2315 Adventureland Drive, Altoona, IA, 50009
  • Prairie Meadows Racetrack and Casino
    11 min walk
  • Outlets of Des Moines
    2 min drive
  • Iowa State Fairgrounds
    11 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    37 min drive

Room options

Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (With Recliner)

  • 286 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Impaired with Recliner)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible

  • 286 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed (Hearing Impaired with Recliner)

  • 286 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed (Roll In Shower)

  • 286 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds (Hearing Impaired)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (with Recliner)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

My Place Hotel - Altoona/Des Moines, IA

3-star Altoona hotel close to Adventureland
This smoke-free hotel features a snack bar/deli, a 24-hour business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
My Place Hotel - Altoona/Des Moines, IA offers 64 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Altoona hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a television in a common area. Complimentary uncovered self parking is available on site.

My Place Hotel - Altoona/Des Moines, IA is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 5:00 AM to 11:00 AM for a fee: USD 7.49 for adults and USD 7.49 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7.49 for adults and USD 7.49 for children
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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My Place Hotel - Altoona/Des Moines, IA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 731 reviews" "
Rating 8 - Good. 200 out of 731 reviews" "
Rating 6 - Okay. 50 out of 731 reviews" "
Rating 4 - Poor. 27 out of 731 reviews" "
Rating 2 - Terrible. 24 out of 731 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Business traveler, Traveled with family
I reserved the room on Expedia and paid full amount for my 2 night stay. When I checked in I was asked for a credit card and was charged again for the full 2 night stay. I didn't realize this until a got home. I called the hotel and had them email me a receipt. The amount was different than the expedia bill so I checked my credit card and found I was charged twice. I called back to have the manager call me. Other than billing problem the stay was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Business traveler
Disliked: Staff & service
Front desk was very unorganized employee that waited on me was trying to do a million things at once. Apologized to me and said I’ve been up for over 24 hours. Took 10-15 mins before he even noticed we were at the counter. The lady that was working with him later on glared at me every time I went thru the lobby.
Stayed 1 night in Aug 2024

6/10 Okay

Sherry

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
We checked in and received a friendly greeting. The room was the normal size but had a full sized refrigerator with ice maker in a mini kitchen. Two burner electric stove, full size coffee pot, sink and under cabinet microwave.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Happy
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness, staff & service
We stayed at My Place in Altoona, IA. The staff was very friendly and helpful. We ordered pizza to the hotel and staff offered us plates to use. The rooms were clean. We felt safe and overall it was quiet. When booking, the site said there was breakfast provided. When arriving, we were told that breakfast was not provided because there is not a kitchen on their site. This was disappointing for my niece and nephew. There are not ice machines on the floors, but an ice maker in each individual freezer in the rooms. This is nice, but it takes time to make around 6 ice cubes. So, if you like a lot of ice, bring your own. There is a gas station right next door, which was convenient. They do not offer conjoining rooms. This was fine for us, but something of note.
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sleeping here
My child and I did not sleep. Regardless of having the fan continuous, or using a sound machine, the person/people above us stomped, ran, and JUMPED from before midnight and are still going at 4:45 am. No matter how many times I called the front desk, the noise continues. I'm pretty sure we would have had a quieter night in the car.
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff allowing us to check early.
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit
Visiting family and stayed for two nights nice ad comfortable as always
Stayed 2 nights in Jul 2024

8/10 Good

brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Cyndi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Jeanette

Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
During a multi day stay, I expect a made bed, clean towels, & coffee pot refreshed. This should happen automatically, but since Covid, it doesn’t. It has to be requested. Customers do not receive reduced pricing but services are certainly reduced!
Stayed 3 nights in Jun 2024

4/10 Poor

Mike

Disliked: Property conditions & facilities
The door would not lock. Had several times where random people walked into our room before they realized that it wasn't their room.
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, room comfort
Overpriced
Way overpriced for what you get. The bed was advertised as a queen...it was definitely a full size bed, although it was clean and comfortable. But definitely not as advertised. The air smelled weird throughout the entire hotel, and in the room. No continental breakfast included for $170 per night was not good.
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the room was clean and comfortable. It was nice to have the ice machine in the full size refrigerator.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pet friendly. The room was perfect for our needs and I would have stayed more days there if needed. Quiet environment.
Stayed 1 night in May 2024

8/10 Good

Cherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time. Clean and had everything we could want.
Stayed 1 night in May 2024

6/10 Okay

Victoria

Too expensive Upgrade size of coffee cups
Stayed 2 nights in May 2024