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Palace Inn

2.5 star property

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Photo gallery for Palace Inn

Shower, free toiletries, towels
Exterior
Shower, free toiletries, towels
Exterior
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
$73
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
6215 Northeast 14th Street, Des Moines, IA, 50313
  • Place, Adventureland
    ‪11 min drive‬
  • Place, Casey's Center
    ‪11 min drive‬
  • Place, Iowa State Fairgrounds
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

Double Room with Two Double Beds, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for King Room, Non-Smoking

King Room, Non-Smoking | Desk, free WiFi, bed sheets

King Room, Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non-Smoking

Desk, free WiFi, bed sheets

Queen Room, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room, Smoking

Desk, free WiFi, bed sheets

Queen Room, Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Palace Inn

Motel in Saylorville
This motel features a 24-hour front desk, free self parking, and free WiFi in public areas.
Palace Inn offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Palace Inn Des Moines
Palace Des Moines

Palace Inn Reviews

Reviews

4.8
Rating 10 - Excellent. 4 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 13 out of 49 reviews
Rating 4 - Poor. 8 out of 49 reviews
Rating 2 - Terrible. 19 out of 49 reviews

4.8/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place didn't have an air conditioner, a microwave, and a coffee machine. The refrigerator was bearly working. The bed covers were dirty and there was a dead spider on the wall. The registration was claustrophobic and dark.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

exactly as described. Nice wildlife ! great deal, great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Freddie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and rrlaxing
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
You get what you pay for. Smells of smoke and mildew. Roach trap in the bathroom. Be careful using the deadbolt; it might take some time and brute force to leave the room.
Stayed 1 night in Sep 2024

4/10 Poor

Luke

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

It was clean and the front camera help was nice.

Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Stayed 1 night in Aug 2024

2/10 Terrible

Nathan

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It was in a good neighborhood. Staff was helpful and nice. The room could use some work.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jill

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nasty. It stunk of mold and mildew. Was enough to put me into an asthma attack. Didn't dare touch anything
Stayed 3 nights in Jun 2024

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of a little dive. Bugs in the drawers and smelled of cigarettes. Just layed on top of covers
Stayed 1 night in May 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here.

Completely run down place. No soap. Fraction of a roll of toilet paper with no spare. Roach trap under the sink. No knob on the shower faucet. Didn’t smell good.
Stayed 3 nights in May 2024

2/10 Terrible

Arthur

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run away

Room smelled like Mold the moment you walk in, roach traps full of roaches all over the place. Shower handle broken, stains in the pillows and sheets. I complained to the manager and received a full refund.
Stayed 2 nights in May 2024

4/10 Poor

Gregory J

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Aswin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that can go wrong went wrong. The room was supposed to be non-smoking but full of smoke and nicotine stains. The entire bed and pillows were covered with disgusting stains and all sorts of bugs were crawling. The owner/front-desk staff just shrugged it. I checked out immediately and they denied any refunds.

8/10 Good

Allison

Stayed 1 night in Aug 2023

2/10 Terrible

Kirk

Stayed 1 night in Jul 2023

2/10 Terrible

Kenneth, Missouri Valley

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was an extremely small room * advertisement says it had air conditioning. It had one vent in the general quarters that did not cool the room so the stay was hot to the point we were sweating ( if you wanted to feel the cold air you had to sit literally right next to it) *Fridge did not work right wasn’t cold at all first thing I did when I walked in, was check for bedbugs (I did not find any) We sit down and started watching TV and little things started to pop out at me * the skirting of the bed was stained and look like to be burned with cigarettes (this was supposed to be a non-smoking room) * there was some sort of liquid that a drip down the wall and it had started yellowing, which usually happens with bodily fluid (Screams hasn’t been cleaned in a while) * when the light reflected right, you can see hand prints all over the wall, which means that was some sort of residue over the wall for you to be able to see where somebody and put their hands * Cobwebs were all around the room * furniture was beat the hell, and or broken There are too many issues to list in this review
Stayed 1 night in Jul 2023

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My son was graduating from Iowa State and I booked a room for one night in AMes long before the graduation. Plans changed and I needed to stay a couple more nights. By the time I looked for rooms in AMes for the weekend, everything started at $500 a night. I expaned my search down to Des Moines. I was looking for something cheap. I figured all I needed was a bed and a shower. I found this Palace Inn for $70 a night and thought what the heck. I booked two nights. When I got there the road in front of the place was closed and there was routed over the the other side of the road. There was a gravel path open to get to the property. No big deal. The place looked run down. When I got out of the care and walked up to the entrance, it reeked of cigarette smoke before you even got inside. I went into the "lobby". It was the room the size of a closet. There was a small plexiglass window over a little counter with a hole in the bottom of the window. I couldn't see anyone behind the glass. I heard a voice say " can I help you?" I said "I have a reservation". What's the name?" I told him my name. I didn't hear anything for a while. I said "don't you have the reservation?" "Oh I got you". " ID and credit card". I slipped my license and credit card through the hole in the window. I got the key. "Number 7. Pull around behind the snow plow." The room also reeked of smoke. Beds were fine. Shower was hot. Wi Fi worked. It was quiet. Not the cleanest. For $70 it was OK.
Stayed 2 nights in May 2023

8/10 Good

Jim

Stayed 1 night in May 2023

6/10 Okay

David

Business traveler
Disliked: Amenities, property conditions & facilities
This place is fine for short stays. I slept here one night while driving from Denver to Toronto. I got in around 9pm, grabbed some food down the street from the Burger King, slept, got up and left. The room was small, dusty, it relied on a space heater for heat, and the curtains didn't shield as much light as I desired. The Inn is located in an industrial part of town, so no street noise, but not many amenities in the area. When I got there, only one other car was in the parking lot, but when I woke up the place was mostly full; so I guess others have the same idea when booking a room at this place. At the time of this review, there is road construction, which makes the turn off slightly hard to spot.
Stayed 1 night in Apr 2023

4/10 Poor

Christopher

Stayed 1 night in Aug 2022

6/10 Okay

Ryan

Stayed 2 nights in Jun 2022