An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Quality Inn & Suites Des Moines - Merle Hay Road has designated areas for smoking.
Guests are offered a complimentary continental breakfast.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast
Coffee and tea in common areas
Things to do
Indoor pool
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Guest services
Housekeeping (daily)
Business services
24-hour business center
Computer station
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 250.00 per stay
Cleaning fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines
Quality Inn & Suites Des Moines - Merle Hay Road Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good value for the price: heated pool, good tv channel options, free breakfast! Across the street in a more expensive hotel my friends had to pay $30 for their breakfast…
Christine
Stayed 1 night in Apr 2025
4/10 Poor
Lucas
Traveled with family
Apr 9, 2025
Liked: Room comfort
Disliked: Cleanliness, staff & service
Trashy Hotel
The hotel was clearly run by 3rd world management. There were alcohol cans in the window sills both days we were there, towels in the hall that the staff ignored, overflowing garbage cans and genetal trash in walkways. I will not stay there again.
Well, first thing I noticed was..1.the entry door to my floor had a key card lock that didn’t function, so the door closer didn’t close as designed. It leaves the entry unsecured, and anyone could wander into the hallways..
2. I saw a cockroach scurrying around my room until I dispatched it..
3. It was a Smoking Room, Yet NO Ashtray, I’m glad I brought my own..
4. Other than the aforementioned issues, I had a nice quiet stay, might stay there again.
I had to change rooms 4 times because the plumbing was so bad and wasn’t even offered a discount or free room
John
Stayed 4 nights in Mar 2025
6/10 Okay
Joel
Traveled with family
Apr 7, 2025
Disliked: Amenities
The property itself looks very nice other then the shopping cart that was outside by the entry way for the two days we were there. Our first room had water under the tub surround because they didn't caulk around the new tub surround. It was so bad it felt like you were standing on a water bed. We were moved to another room and although much better still had water underneath and the Heat / Air unit did not work all that great either. It looks like the hotel tried to make some updates but the installation part of some items was done cheaply.
We stayed one night out of our reserved 4 night stay because we came to realize we had a rodent occupant in the room with us! The pool room was disgusting and clearly completely overlooked as all the walls were covered in green mildew. Not to mention the infestation of ants in multiple parts of the pool room.
The level of cleanliness was questionable at best, but it’s safe to assume little to nothing is cleaned. Let me give you an example, we checked in at 3 PM on the first day, and I noticed a cup of coffee sitting abandoned. Then on the second day we checked out because of the mouse. When checking out of the hotel the receptionist asked if we wanted to stay downstairs as if that would make a difference with there being a rodent problem and I immediately declined as the whole experience left a bad taste in my mouth. I can say this is one hotel I’ll never return to. Why get into the hospitality business if you can’t keep up with basic cleanliness it’s a rip off for the guests who get conned into this place with old pictures of the interior and exterior!
The place was very dirty. Pillow cases were not clean old pieces of clothing from previous people were left in bed. Will not stay there again.
Robert
Stayed 2 nights in Mar 2025
2/10 Terrible
Shyaire
Traveled with family
Mar 22, 2025
Disliked: Cleanliness, staff & service
Was first given a room someone else was checked into already. 2nd room, the tub was full of water. Front desk said they didn’t know why and to just try lifting the plug to let it drain. No one came to the room nor did anyone follow up.