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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property

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Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Fitness facility
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $72
includes taxes & fees
Jul 1 - Jul 2

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Iowa State Fairgrounds
    ‪15 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a telephone, a television on a cabinet, and a patterned carpet.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a telephone, a television on a cabinet, and a patterned carpet.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Lovington
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Des Moines - Merle Hay Road is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great breakfast and clean room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before so what we expected.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alonzo

Was very clean staff is very nice and I would recommend it to friends
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and filling. Amazing hosts. Our stay was happy and safe. The owners were very accommodating. Will recommend to others. Thank you so very much the staff made our day truly thankful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Yes friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to laundry. Staff was awesome, very friendly. Housekeeping was very polite. Dogs will be dogs, they bark.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness
The room was very clean. Nice bathroom.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Feb 2026
Verified

6/10 Okay

Michael

Not a great breakfast selection.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
More charging portals.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alistra

The room was clean enough and the staff is very friendly, the only thing I think, they should sell both water bottles and laundry detergent on the premises for convenience, overall I’m having a great stay, I would definitely stay here again if I ever come back to Iowa .
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service
I was very happy with my room. Comfortable bed, soft sheets and pillows. I had a great sleep 😴. My only complaint is the air freshener that is pumped through the lobby and hallways is very toxic and offensive, please tone it down or get rid of it for everyone’s safety.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tw

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but the breakfast food could have been hotter temperature wise.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richar

Liked: Cleanliness, amenities, property conditions & facilities
A nice service and countroble stay!!!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good and the variety was absolutely beautiful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dzemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge, everything was clean and functional. It is a bit of an older property, but for that price, it is very acceptable. I recommend it. Thank you!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good love their biscuits so soft & moist. The room was nice, clean, and spacious bed was very comfortable.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Henshel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Affordable but a little old in terms of furnitures, equipments. Bed is small as well as the pillows. Bathroom old as well. Takes forever for water to drain. Above all, staffs are welcoming and nice
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, it was an excellent stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying here, the employees are always nice and helpful. Rooms are clean and the hotel is in a convenient location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Callie

Liked: Cleanliness, property conditions & facilities
It was good the service was good the halways where kinda cool but when we got into the pool it was nice and earm and woke up and breakfast was nice and good too
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lindsey

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room cleanliness
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT hospitality!
Stayed 2 nights in Sep 2025