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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Indoor pool
Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
4950 Ne 14th St, Des Moines, IA, 50313
  • Wells Fargo Arena
    ‪7 min drive‬
  • Drake University
    ‪10 min drive‬
  • Iowa State Fairgrounds
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (806)
The price is $67
per night
$78 total
includes taxes & fees
Apr 11 - Apr 12
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Quality Inn

Des Moines hotel with indoor pool
Along with an indoor pool, this hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Des Moines hotel also offers an indoor pool, a vending machine, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
4 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Moines
Comfort Inn Moines
Comfort Inn Des Moines
Des Moines Comfort Hotel Des Moines
Des Moines Comfort Inn
Comfort Inn Moines Hotel
Quality Inn Des Moines
Quality Des Moines
Quality Inn Hotel
Quality Inn Des Moines
Quality Inn Hotel Des Moines

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 100 out of 435 reviews
Rating 8 - Good. 140 out of 435 reviews
Rating 6 - Okay. 69 out of 435 reviews
Rating 4 - Poor. 65 out of 435 reviews
Rating 2 - Terrible. 61 out of 435 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

melisaa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Husband couldn't stand smell.
The clerks are nice and the hotel was clean. But when ww checked in there was a odor threw first floor. I recognized it. It smelled like curry heavily. But all in all it was ok.
Stayed 1 night in Dec 2024

6/10 Okay

Francisco

Liked: Staff & service, property conditions & facilities
Convenient and affordable price, specially if you are traveling with pets, they definitely can do better with the cleaning, the WiFi didn’t work and they needed to be attentive with the breakfast
Stayed 2 nights in Dec 2024

4/10 Poor

Maryssa

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful,as far as our stay goes we were disappointed with the quality of the room, the beds were very uncomfortable, not enough pillows and when we called they didn't have any to offer. There was a bright light shining in our window all night and it was very noisy from the outside noise. We slept terrible. Not enough dining options around as advertised either.
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Stayed 1 night in Nov 2024

6/10 Okay

Woodle

Traveled with family and small children
For the price of the hotel we can’t complain too much I thought bed was comfortable but husband did not
Stayed 1 night in Dec 2024

10/10 Excellent

RICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the entire staff.
Stayed 4 nights in Nov 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY HERE
Got in pretty late but the room we had, had dog hair all over the bed (my girlfriend is alergic btw) . I went down and asked for new bedding and had it handed to me one piece at a time which i had to then carry up and change myself. Ask front counter for a free night in a clean room or atleast a discount. Was told no discount and not even a late check out without an extra charge. Dont ever stay here. NIGHTMARE
Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 1 night in Oct 2024

8/10 Good

Jerome

Stayed 2 nights in Oct 2024

8/10 Good

Thomas Leo, Stillwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was difficult to get to and find - Google Maps was of no help! We had an accessible room, which was comfortable and clean - but the carpet could use an update - had some wear holes in it. The fold down seat in the tub and around the grab rails in the tub could use some good cleaning - there was some mold around them. Otherwise seemed clean, the breakfast was adequate, the front desk staff was helpful and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The nasty, dirty pool was unique
Stayed 2 nights in Nov 2024

10/10 Excellent

Karleen

Stayed 1 night in Oct 2024

2/10 Terrible

Louk

Stayed 1 night in Oct 2024

10/10 Excellent

Jerrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nancy, Brooklyn Center

Traveled with family
Breakfast was including from 6-11am. When we got there at 8am. There wasn't any left. We just left and buy us breakfast somewhere else.
Stayed 1 night in Oct 2024

4/10 Poor

Douglas R

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Tito

Stayed 3 nights in Oct 2024

2/10 Terrible

Kaitlin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost our reservation even though i showed them i booked it they wouldnt do anything to help fix it
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room itself was not up to usual cleanliness. The shower/bathtub backed up and/or drained slow while also floating back some black debris. This was on the 3rd floor. Lastly the place had an issue running the incorrect card at time of check in. Not asking or assuring us the other card was charged. Manager in the morning was unable to understand or help with the issue. Overall I would never stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Muy buena atencion en el mostrador cuartos limpios nomas el olor un poko incomodo pero muy bueno el hotel sobretodo limpio
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

rocio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not very satisfied with service
Staff was extremely rude upon arrival. The female staff member answered the phone rudely when we called from the feont desk to check in. We were there at 1:40 and she would t check us in untill 2. The male staff member was cleaning and he came and checked us in. The reatroom by the pool was locked and our son could t use it after a 5 hour drive. We went down for breakfast at 8:30. We were told it was swrved from 6-9. There was nothing left. I yogurt and some apples. No people in sight to ask anything. We were very disappoi ted in our stay. The rooms were ok, the shower was not clean, and there was a roach trap in our room . I guess it's better to have a trap than to have roaches!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Good
Stayed 3 nights in Jun 2024