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Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Lobby
Indoor pool
Exterior
Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
4950 Ne 14th St, Des Moines, IA, 50313
  • Des Moines Area Community College
    6 min drive
  • Iowa State Capitol Building
    7 min drive
  • Hy Vee Hall
    7 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Des Moines - Merle Hay Road

Pool
Breakfast included
Pet friendly
Parking included
3.8 out of 5, Good, (730)
The price is $44
per night
$51 total
includes taxes & fees
Dec 11 - Dec 12
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Quality Inn

Des Moines hotel with indoor pool
Along with an indoor pool, this hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Des Moines hotel also offers an indoor pool, a vending machine, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
4 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Moines
Comfort Inn Moines
Comfort Inn Des Moines
Des Moines Comfort Hotel Des Moines
Des Moines Comfort Inn
Comfort Inn Moines Hotel
Quality Inn Des Moines
Quality Des Moines
Quality Inn Hotel
Quality Inn Des Moines
Quality Inn Hotel Des Moines

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 86 out of 401 reviews" "
Rating 8 - Good. 134 out of 401 reviews" "
Rating 6 - Okay. 63 out of 401 reviews" "
Rating 4 - Poor. 61 out of 401 reviews" "
Rating 2 - Terrible. 57 out of 401 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

rocio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not very satisfied with service
Staff was extremely rude upon arrival. The female staff member answered the phone rudely when we called from the feont desk to check in. We were there at 1:40 and she would t check us in untill 2. The male staff member was cleaning and he came and checked us in. The reatroom by the pool was locked and our son could t use it after a 5 hour drive. We went down for breakfast at 8:30. We were told it was swrved from 6-9. There was nothing left. I yogurt and some apples. No people in sight to ask anything. We were very disappoi ted in our stay. The rooms were ok, the shower was not clean, and there was a roach trap in our room . I guess it's better to have a trap than to have roaches!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Good
Stayed 3 nights in Jun 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Didn't want to take a shower , too dirty . Didn't want to walk bare foot , too dirty .
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean. Nice Staff. However right next to interstate so will hear traffic noise.
Stayed 1 night in Aug 2024

8/10 Good

bradley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Chelsi

Traveled with family
Disliked: Cleanliness
The main entrance and breakfast area were very clean. The breakfast was good. There was no issue of nuisance noises. The beds were on the firm side, which I prefer. The bedding and towels were clean. The room, itself, was not great. The toilet had fecal matter in the bowl and urine around the lid hinges. The bathroom floors could use some extra cleaning, too. There was also, what appeared, to be urine, or something yellow, on the toilet tank. The space in between the faucet and the backsplash had black buildup and hair. The TV had a nice picture and the fridge kept our food cold. The microwave was not cleaned out. The room could have used a good dusting and walls needed scrubbed down. The shower had good pressure and the water had a good temperature. We didn't utilize the pool. We left early in the morning so we got new towels when we got back at night. The towels that we got from the front desk were small, like an over sized hand towel. If it hadn't been for the fact that I had Lysol wipes, I would have probably found some were else to stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a handicap room with was great. I wasn’t pleased with the sink in the bathroom.. the spout did not come out far enough to wash your hands..
Stayed 1 night in Jul 2024

4/10 Poor

abraham

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rhonda

Stayed 1 night in Jul 2024

2/10 Terrible

Katharine

Traveled with family
Stayed 1 night in Jul 2024

8/10 Good

Pomeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay anywhere else
Got there, pool was fine left and 20 minutes later pool was closed and not working and no one could tell us why. Blankets stained, bathtub was black and I woke up completely covered in BITES. Will not stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Stayed 1 night in May 2024

6/10 Okay

Jessy

Liked: Staff & service
Disliked: Cleanliness
The bathroom needs more cleaning. and the pool area without towels
Stayed 1 night in May 2024

6/10 Okay

Yer

Traveled with family
Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay but not inspiring
It was an uninspired lodging. The staff was nice and polite. The room was adequate.
Stayed 2 nights in Apr 2024

8/10 Good

Paul B

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a questionable person who came in when I was checking out asking for any spare money but the person at the desk took care of it.
Stayed 1 night in Mar 2024

4/10 Poor

Calvin, Maple Grove

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not understand the eNGLISH spoken by the clerk checking us into the facility. Floors were VERY dirty and the charged us $150.00 damage fee. Other facilities we've used had a $50.00 fee? Breakfast was good.
Stayed 1 night in Mar 2024