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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Indoor pool
Lobby
Free daily full breakfast
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
$62
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
4950 Ne 14th St, Des Moines, IA, 50313
  • Place, Margo Frankel Woods State Park
    ‪4 min drive‬
  • Place, Outlets of Des Moines
    ‪5 min drive‬
  • Place, Adventureland
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, 1,004 reviews
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Quality Inn

Des Moines hotel with indoor pool
Along with an indoor pool, this hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Des Moines hotel also offers an indoor pool, a vending machine, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
4 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Moines
Comfort Inn Moines
Comfort Inn Des Moines
Des Moines Comfort Hotel Des Moines
Des Moines Comfort Inn
Comfort Inn Moines Hotel
Quality Inn Des Moines
Quality Des Moines
Quality Inn Hotel
Quality Inn Des Moines
Quality Inn Hotel Des Moines

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 138 out of 523 reviews
Rating 8 - Good. 158 out of 523 reviews
Rating 6 - Okay. 80 out of 523 reviews
Rating 4 - Poor. 75 out of 523 reviews
Rating 2 - Terrible. 72 out of 523 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
Disliked: Amenities
The room had an unpleasant moldy smell as we first walked in. Maybe it was the cleaning product. The Breakfast area was unkempt. We got there at 8:30, breakfast ends at 9. No meats, a little eggs gravy empty, food and crumbs lined the counters. Bagels underside soggy. No plastic forks-we looked through cabinets till we found some. Trash full, floors messy, tables not cleared. A young man did bring sausage links out a few min later.
Stayed 1 night in Aug 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Comfortable and clean. Didn't like smoke alarm was hanging down from wall by the wires. Overall nice place. Very reasonable rate.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and courteous and made check in a breeze
Stayed 1 night in Aug 2025

6/10 Okay

Nautica

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Amarilis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Hard to find the entrance. Clean and spacious room.
Stayed 1 night in Aug 2025

6/10 Okay

Ramona

Disliked: Property conditions & facilities
The was dirt in the
Stayed 2 nights in Aug 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the hwy.
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness
After further review of property and location we decided not to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George and JJ were very friendly and helpful. Great customer service. Bed was comfy. Breakfast helped start the day.
Stayed 4 nights in Jul 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, friendly staff

Great and comfortable staff staff was really great and friendly room was OK but great staff
Stayed 1 night in Jul 2025

8/10 Good

Joanna, san pablo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was overall clean and staff was really friendly. The only thing that due to how humid it is in the area, the room had a smell of humidity that was a little off putting. The breakfast was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Preston

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was very nice! Clean and food was great
Stayed 4 nights in Jul 2025

2/10 Terrible

Ebony

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The lobby smelled really bad and the room smelled like mildew. The pool seemed like it hadn't been cleaned in a long time and the water was foggy. My husband and son ended up getting bit up so i believe our room had bed bugs. All and out it was dirty and smelled terrible! I will never stay there again!
Stayed 2 nights in Jul 2025

8/10 Good

Bill

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check ✔️ n was quick and efficient. The property had lost of free 🏞️ ng. 4 pillows in n each of the b day was a nice additional. This is a good hotel, not great.
Stayed 1 night in Jul 2025

2/10 Terrible

Johnathen

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms had blood, mold, dirty sheets, bugs in the rooms and bathrooms. Dirty tubs and reaked of cigarettes and weed. Manager and staff were extremely rude and when we asked for a refund they said no. When we asked them why, they said you think you guys are just so cute and cant take no for an answer. Told us its to damn bad you arent getting a refund. Aww that sucks for you guys doesnt it. Told us that the rooms were perfectly fine even after being shown they werent. Told us to suck it up and take no for no
Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. Safe yourself the time here. I was traveling with my family, we booked three rooms, children in each room for a total of 4 per room. My room had two towels. The pool had zero towels and they wouldn’t replace them. When we went for breakfast they were out of everything, waffle mix, juice, milk, and coffee! The gal working said it was her first day and she didn’t know how to refill stuff. Who can’t refill a pitcher of milk so the kids can have cereal!? Nothing about this hotel was good.
Stayed 1 night in Jul 2025

4/10 Poor

Ivan O

Stayed 3 nights in Jul 2025

10/10 Excellent

Shaquille

Stayed 1 night in Jun 2025

6/10 Okay

Theresa

Traveled with family
Disliked: Cleanliness

Disappointing

TV was hooked up improperly. Trash behind the TV cabinet. There was a sour milk smell in the room. The breakfast was awful. Biscuits were like bricks and the egg discs resembled but did not taste at all like an egg.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Stayed 1 night in Jun 2025

4/10 Poor

Pamela

Liked: Cleanliness, room comfort

Not returning

The freeway noise was loud. Not the greatest area, hard to find. Screams outside at night. No one in lobby to check us in. When someone arrived they said they were short workers and he was working on something
Stayed 1 night in Jun 2025

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and pillows were in great condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Nikcole

Stayed 1 night in Jun 2025