SpringHill Suites Des Moines West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Des Moines West

Indoor pool, open 6 AM to 11 PM, sun loungers
Point of interest
Suite, Multiple Beds | Premium bedding, desk, laptop workspace, blackout drapes
Reception
Fridge, microwave, coffee/tea maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Explore the area

Map
1236 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    2 min drive
  • Mercy Medical Center West Lakes
    3 min drive
  • UnityPoint Health - Methodist West Hospital
    4 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    19 min drive

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Hearing Accessible)

  • 423 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 423 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 423 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites Des Moines West

3-star West Des Moines hotel close to Jordan Creek Town Center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.
SpringHill Suites Des Moines West offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Des Moines hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool, SpringHill Suites Des Moines West provides a spa tub, a sauna, and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites Des Moines West is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered on select days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Hotel Moines West
SpringHill Suites Moines West
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines
SpringHill Suites Moines West Hotel
SpringHill Suites Des Moines West Hotel
SpringHill Suites Des Moines West West Des Moines
SpringHill Suites Des Moines West Hotel West Des Moines

SpringHill Suites Des Moines West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1005 reviews" "
Rating 8 - Good. 274 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shadrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David, Kansas City

Business traveler
Liked: Staff & service, amenities
The property recently renovated and is a great value. I will stay there again.
Stayed 3 nights in Aug 2024

8/10 Good

Jillian

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was nice. Room was immaculate. Breakfast was good. Furniture in room was wonderful, West elm furniture.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Amenities
Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and excellent breakfast.
Stayed 1 night in Jul 2024

4/10 Poor

Pam

Traveled with family
Liked: Staff & service
The refrigerator was broken The door was very bad when to unlocked it
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older building that has been renovated inside. Typical Springhill suites but just an older facility.
Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend was excellent
My family of 5 (2 adults, 3 teenagers) stayed for 2 nights. We appreciated the extra space on the sofa and two TVs in the room. The room was clean. Beds were comfortable and we didn’t hear any neighbors. Pool and hot tub area was a little messy but we swam at the end of the night so maybe earlier in the day would have been better - plenty of pool towels left though. Breakfast was average, a decent selection of hot and cold foods and different options each morning. Check in and out process was smooth. Front desk was very nice and attentive and gave us a few bottles of water when the dispenser in the lobby was empty. Great location, we would stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana, palatine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Business traveler
Liked: Amenities
Great location, great rooms, great price
Stayed 1 night in Aug 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stat all the way around
My stay at Springhill Suites in West Des Moines was great. I was greeted by a pleasant young lady upon check in. The lobby smelled fantastic. That evening a young man hooked me up with a razor and shave cream since I somehow forgot mine. My room was super clean and the bed super comfy. Breakfast was good. I was thankful for the 12 o'clock check-out, since I was in town for a late night concert. If I am ever back around, I will be sure to stay there again. Although I didn't get a chance to utilize the pool and hot tub, I did check it out, it was very nice and the area was clean. Wish I would have had time for a swim and a soak.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.
Stayed 1 night in Jul 2024

8/10 Good

Elnore

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

ERIK, Golden

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay between 2 long days of driving from CO to MI. Front desk was helpful, dogs were welcome, good parking near room, fridge, flat screen TV, warm shower in AM, breakfast off the lobby, etc.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent, but could do a bit better
The lights in the room when you walk in didn't work, there was visibly dirty hand towels hanging up by the sink, the fan in the bathroom didn't work and there was mold starting to grow on the ceiling. Staff was very friendly and attentive, hotel was welcoming and for the most part clean. Pool area was decent, the hot tub wasn't very warm. It would be nice if there was a way for the smoke from the patio area to not funnel in the pool/hot tub area every time the door was opened. Overall, a decent hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spacious, staff very kind. Exceptional stay. Highly recommended
Stayed 1 night in Jul 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness
Location was convenient. Room was spacious. A little outdated, but clean.
Stayed 1 night in Jul 2024

6/10 Okay

Katie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pleasant, generally
The rooms were large and the sofa bed was adequate. The breakfast was one of the worst. The wrong foods were cold and warm. The pastries tasted off. Thank goodness for the coffee!
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024