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SpringHill Suites Des Moines West

3.0 star property

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Photo gallery for SpringHill Suites Des Moines West

Indoor pool, open 6 AM to 11 PM, sun loungers
Point of interest
Premium bedding, desk, laptop workspace, blackout drapes
Reception
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet friendly

Explore the area

Map
1236 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪2 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪4 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Hearing Accessible)

  • 423 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 423 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 423 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Fairfield Inn and Suites by Marriott Des Moines West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1001)
The price is $203
per night
$228 total
includes taxes & fees
May 23 - May 24
Fairfield Inn and Suites by Marriott Des Moines West

About this property

SpringHill Suites Des Moines West

3-star West Des Moines hotel close to Jordan Creek Town Center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
SpringHill Suites Des Moines West offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool, SpringHill Suites Des Moines West provides a hot tub, a sauna, and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites Des Moines West is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered on select days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Hotel Moines West
SpringHill Suites Moines West
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines
SpringHill Suites Moines West Hotel
SpringHill Suites Des Moines West Hotel
SpringHill Suites Des Moines West West Des Moines
SpringHill Suites Des Moines West Hotel West Des Moines

SpringHill Suites Des Moines West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2025

10/10 Excellent

Kaylina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Overall very clean and nice rooms! Ac/heater was a bit out dated and didn’t work the best but overall our stay was really good. Was just a short night stay for Doctors appointments would defiantly stay again! Then hot tub was hot and the pool area didn’t smell of over chlorine!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and amenities were super nice!
Stayed 1 night in Feb 2025

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, room comfort
Room and linens could use some updating.
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kiley

Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Stayed 1 night in Jan 2025

8/10 Good

Debora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and will continue to as I pass through. Hotel APP is high priced for rooms. I use Orbitz and it is a significantly lower price for the nice rooms the hotel has.
Stayed 1 night in Jan 2025

6/10 Okay

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, especially the front desk personnel!
Stayed 2 nights in Jan 2025

6/10 Okay

Alina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great except that room service started walking around knocking on and opening doors starting at 9 am when checkout is at 12 pm. We were still sleeping when someone started opening our door. They then proceeded to come back and knock again every half hour. Otherwise breakfast was great, room was clean and well furnished. Check in was quick and easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jan 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice relaxing experience
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

8/10 Good

Gina, Hoffman Estates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Shane

Traveled with partner
The guy at check in was great and had to be one of the most fast and efficient check ins I have had in years. The biggest downside to this hotel for the wife and I were the pillows. Everything was too soft and no neck support. Even the sofa pillow was super plush. I understand that a lot of people like this but for side sleepers people need a firmer pillow. The mattress was excellent though. Other things I notice that have nothing to do with the rating is the the inner shower curtain (the plastic one) needs to be lowered a couple of inches or needs to be a couple of inches longer. It barely touches the tub skirt and does a poor job at keeping water from leaking on the floor. There were a couple of small puddles behind the toilet after we took our showers. Also don’t think the shower fan was working so humidity wasn’t getting out unless the door is open. Finally I noticed as I changed the setting on the shower head that it jiggles a little bit (doesn’t make much difference to the guest) but I’m guessing they installed the plumbing using PEX and did not anchor the shower arm to something sturdy. Might not be a problem now but down the line I could see that developing into possible leakage problems behind the walls down the line, especially if there are adjustable shower heads installed. Again the last items are just feedback for the hotel and should not be a determining factor for a guest on the stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen, LIttle Canada

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pets welcomed
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2025