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Surety Hotel

4.0 star property

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Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Billiards
Minibar, in-room safe, individually decorated, individually furnished
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • Iowa Events Center
    ‪13 min walk‬
  • Wells Fargo Arena
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Guestroom ADA

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Guestroom ADA

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Guestroom

Minibar, in-room safe, individually decorated, individually furnished

King Guestroom

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Guestroom

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Guestroom

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom ADA

Minibar, in-room safe, individually decorated, individually furnished

King Guestroom ADA

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Surety King

Minibar, in-room safe, individually decorated, individually furnished

Surety King

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Surety Hotel

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 957 reviews
Rating 8 - Good. 122 out of 957 reviews
Rating 6 - Okay. 46 out of 957 reviews
Rating 4 - Poor. 20 out of 957 reviews
Rating 2 - Terrible. 20 out of 957 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jon, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our latest stay at the Surety which happened to be Christmas Eve. The restaurant and bar was at full capacity with diners. A definite Christmas oasis as most of the rest of downtown Des Moines was quiet. A testament to food and restaurant that so many would seek it out on Christmas eve. Staff as always were welcoming and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

ALI

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My fiancée and I had a wonderful stay at the Surety! We were in town to see the Mannheim Steamroller Christmas show at the Civic Center. The Surety is within walking distance to the Civic Center. The room was very clean and comfortable! We had dinner at the Mulberry Street Tavern inside the hotel and that was wonderful too!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully redone and rhe staff could not have been friendlier. We will absolutely stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Ardeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean room and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Dec 2024

8/10 Good

Robin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old bank building retains its original charm in sleek updated rooms. We stayed on 11th floor and had a killer view. Restaurant was overpriced and food was not good. Both meals were a bust or we’d give this 5 stars
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel W.

Stayed 1 night in Nov 2024

10/10 Excellent

whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettiest hotel. Nicest staff
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Stayed 2 nights in Sep 2024

10/10 Excellent

Amie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great service and Great food! Beautiful quaint hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Allen Taylor

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Oct 2024

10/10 Excellent

christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I absolutely love this hotel. So much that it’s my go to every time we travel through Des Moines. The staff is nice the hotel is super cute and always really clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel - great location and very nice staff and amenities!
Stayed 1 night in Nov 2024

10/10 Excellent

shyla

Stayed 2 nights in Oct 2024