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Surety Hotel, Autograph Collection

4.0 star property

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Photo gallery for Surety Hotel, Autograph Collection

1 bedroom, minibar, in-room safe, individually decorated
Bar (on property)
Indoor wedding
Lobby lounge
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪6 min walk‬
  • Iowa Events Center
    ‪9 min walk‬
  • Casey's Center
    ‪12 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | 1 bedroom, minibar, in-room safe, individually decorated

Studio, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, individually decorated

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Surety Hotel, Autograph Collection

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel, Autograph Collection offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1003 reviews
Rating 8 - Good. 132 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the room was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Carry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Tayler, Gladbrook

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Woohyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early wake up calls!

We had a quick weekend stay at the Surety Hotels. Our room was nice but the nearby trains woke us up early every morning!
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Stayed 2 nights in Jan 2025

2/10 Terrible

DANIEL, ENGLEWOOD

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Audrey, Shingletown

Disliked: Cleanliness
The hotel is very attractive when you walk in- the lobby and restaurant - are nicely decorated. The staff was pleasant enough. The food was good and service was adequate. The exercise area is very nice with several machines and we never found it too busy. This area was clean. Downsides: no coffee maker in the room- you have to go the lobby for free coffee- which wass empty. When you check in you had to schedule what day you would like your room serviced- which we did, however, it did not happen. Our room was never serviced. we placed our used towels in the shower the day we had scheduled and then returned to our room late that night only to find nothing had been done. The front desk did bring us towels. The amount of dust and dirt on the window sills and ledges of furniture was remarkable. One of the beds in our room was completely sloped so to stay on the bed you had to be in the middle of it so you didn’t slide off. There are no ice makers or buckets so if you would like ice you have to get it at the front desk. I understand not wanting to have noisy ice makers around but we found it inconvenient. Lastly, the area around the hotel is a bit sketchy. There are many vagrants in the area. We woke up in the middle of the night to loud screaming and fighting on the street.
Stayed 3 nights in Mar 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 1 night in Apr 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Blake

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful- the woodwork details in our room and the tile were lovely! A major inconvenience in the rooms is the lack of shelving... nowhere more than a ledge to to set any luggage and the bathroom has nowhere to set toiletry bag/hot tools/clothes for after your shower (there isn't even enough sink vanity top to utilize). The food from Mulberry Street Tavern was delicious, but the service was shockingly slow and inattentive. We had similarly odd experiences with the hotel staff. It almost seemed like they were reading from a script, and not actually hearing or responding to what we were saying. You could almost watch their attention drift off mid-conversation. It was laughably odd! It was a nice hotel for sure, but an awkward experience overall. We probably wouldn't stay again, all things (including the price) considered.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Getaway

Stayed 2 nights in Mar 2025

10/10 Excellent

Mitch

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Upscale. Bed was not the comfy but loved everything else! Food was excellent.
Stayed 2 nights in Mar 2025