Surety Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Billiards
Reception
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    7 min walk
  • 801 Grand
    7 min walk
  • Bruegger's
    2 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    16 min drive

Room options

Two Queen Guestroom ADA

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

King Guestroom

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Two Queen Guestroom

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

King Guestroom ADA

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Surety King

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Surety Hotel

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 897 reviews" "
Rating 8 - Good. 114 out of 897 reviews" "
Rating 6 - Okay. 40 out of 897 reviews" "
Rating 4 - Poor. 19 out of 897 reviews" "
Rating 2 - Terrible. 19 out of 897 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving later in the evening after a 6 hour drive, because we came after work, they met us outside of the property when we pulled up to tell us they gave our room away that we had reserved a long time in advance and even paid for in advance. They proceeded to tell us that they were moving us to another hotel of their choice but that they were still charging us for theirs. They also proceeded to tell us that since we booked 3rd party we were put on the low priority list and our room was given away first when they “overbooked” their hotel for the night. Terrible way of doing business. Don’t book here if you hope to have a room for sure when you arrive and don’t bother booking by third party or you will be treated as less than the other guest! Will not be booking this hotel ever again.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the mix of historic and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Des Moines
It was our first stay here but it won't be our last. Beautiful hotel, restaurant and hang out space. Fun and attentive staff. Definitely our new go to hotel when we visit Des Moines.
Stayed 3 nights in Sep 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel & wonderful resturant..... can't wait to go back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Reid

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel downtown. Our son got married at the courthouse and its' a one minute walk. We also got to experience the fair they were having downtown. That was about a 2 min walk to get to it. The only thing I would say is, if you are a light sleeper, you will hear EVERYTHING outside your room with any late-night people going down the hallway. Also the outside noises as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and beautiful. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Inderpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jeffery, Wilton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become our go to stay when in Des Moines - we love the area. Hotel is an older building very recently and excellently renovated - always clean. Very walkable. .
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Stayed 2 nights in Aug 2024

10/10 Excellent

kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a cross country road trip with my dog. Best stay ever. Everyone was so lovely. Cannot recommend enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

2/10 Terrible

Amy

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back
Stayed 1 night in Aug 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at this hotel. Friendly check-in and a nice, clean room.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and helpful.
Stayed 2 nights in Aug 2024