Surety Hotel

4.0 star property

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Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Reception
Billiards
Bar (on property)
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • 801 Grand
    ‪7 min walk‬
  • Science Center of Iowa
    ‪8 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

Two Queen Guestroom ADA

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

King Guestroom

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Two Queen Guestroom

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

King Guestroom ADA

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Surety King

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Surety Hotel

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 938 reviews
Rating 8 - Good. 121 out of 938 reviews
Rating 6 - Okay. 42 out of 938 reviews
Rating 4 - Poor. 20 out of 938 reviews
Rating 2 - Terrible. 19 out of 938 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Renee

Stayed 1 night in Nov 2024

10/10 Excellent

Lynn, Iowa City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been our favorite since our daughter moved to Des Moines. She lives in the Fleming Building, which is next to the Surety. The location is great, and we really like the underground parking. We will definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley, Miami

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Very clean and stylish, the room was perfect, the restaurant had excellent food and cocktails, and the staff were all super helpful and friendly. Will absolutely stay again next time I’m in town.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced and poor parking
Stayed 1 night in Jul 2024

10/10 Excellent

April, Chesapeake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale hotel with a restaurant in the hotel. Food is trendy and expensive. Decor in the room is lovely with wood floors, a refrigerator underneath a built in shelf with a wet bar. King size bed is super comfy and black out curtains
Stayed 4 nights in Nov 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff, markets just around the corner. The beds are well used, meaning ours you could tell everyone sleeps on the right side. Flattened and not as comfy as it could be. Be aware- close to train tracks. Each morning 6-7a, 1-3 trains would blare their horns, also near state house, bells toll at all hours.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ismael

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t reserve
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cool older renovated building. Bathroom and shower are great. Enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay in Des Moines
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Really cool bar
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2024

8/10 Good

Christina

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, has delicious food and the aesthetic is beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Yumiko, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was great! He was super helpful. Cool hotel. Eco friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Decent stay
Booked a standard room but was assigned an ADA room by hotels.com. I messaged to hotel and was told that I would get a regular room but when I checked in I was still in an ADA room. Had to pay $40 extra to get into a room since they were out of standard rooms. Hotel was nice, rooms were very pretty. Bed was hard. They did have a fan available since we forgot out which was super awesome. We opted for on street parking since it was $25 a nigh in the lot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. We really enjoyed it. The only complaint we would have is the rooms could use more lighting. It was rather dark.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room itself were absolutely gorgeous.
Stayed 1 night in Oct 2024

10/10 Excellent

John, Minneapolis

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I love this property. The restaurant is great. The workout facility is great. I love working in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024