TownePlace Suites by Marriott Des Moines West/Jordan Creek

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Des Moines West/Jordan Creek

Exterior
Fridge, microwave, stovetop, dishwasher
Reception
Indoor pool
Suite, 1 Bedroom | Living area | 32-inch Smart TV with digital channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym
  • Parking included

Explore the area

Map
125 South 68th Street, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪1 min walk‬
  • West Glen Town Center
    ‪3 min drive‬
  • Mercy Medical Center West Lakes
    ‪5 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 505.9 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 630 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 333.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 510 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 333.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 409.0 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 640.5 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed

  • 284.7 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 630 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

TownePlace Suites by Marriott Des Moines West/Jordan Creek

3-star West Des Moines hotel steps from Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Des Moines West/Jordan Creek offers 99 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. 32-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Des Moines West/Jordan Creek features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3606 square feet (31 square meters) include conference space. This West Des Moines hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Des Moines West/Jordan Creek is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,606 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Moines West/Jordan Creek Hotel
TownePlace Suites Marriott West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
TownePlace Suites by Marriott Des Moines West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
Hotel TownePlace Suites by Marriott Des Moines West/Jordan Creek
TownePlace Suites Marriott Moines West/Jordan Creek Hotel

TownePlace Suites by Marriott Des Moines West/Jordan Creek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 773 reviews" "
Rating 8 - Good. 177 out of 773 reviews" "
Rating 6 - Okay. 56 out of 773 reviews" "
Rating 4 - Poor. 28 out of 773 reviews" "
Rating 2 - Terrible. 26 out of 773 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kiley

Traveled with group
Disliked: Staff & service
The room was clean, but the pool wasn’t and staff was borderline rude and not willing to be helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the only thing was when we open the sofa bed there was some dirt and the roll away mattress seemed yellowed in color.
Stayed 2 nights in Sep 2024

10/10 Excellent

Renato

Stayed 2 nights in Sep 2024

10/10 Excellent

Stacy

Really nice
Stayed 1 night in Sep 2024

4/10 Poor

Chad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like mildew/mold. We bought air freshener but couldn’t get rid of the smell.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance needs to do a better job with things at property
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and kitchen amenities. Pool was nice for relaxing sore muscles. Breakfast was a plus but bad coffee had me making my own with a French press or going to Caribou. Pillows were so uncomfortable that we could not get good sleep and I had to make a trip back home to get our pillow cubes.
Stayed 5 nights in Aug 2024

8/10 Good

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite nice. We were unable to stay in the room we had reserved because they no longer had any of those available. The front desk lady told me it was due to Expedia selling more rooms than what was available. I’m not sure if that was the case as the check in right before us got our room, we knew the people, and they had not reserved that room but instead had reserved something else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and clean.
Stayed 2 nights in Aug 2024

8/10 Good

Opal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall good experience with staff and cleanliness. Stayed in a 2-bedroom Accessible Suite. There was only one bathroom which could use some attention due to normal wear and tear. The televisions are very small. The kitchen was very well equipped. Was surprised by the full range complete with oven. The family loved the location and accessibilty to so many nearby attractions.
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica, Storm Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice tooms
Stayed 1 night in Jul 2024

6/10 Okay

xavier

Traveled with family
Liked: Amenities
Nice area close to everything and safe, but the place was over used. There was water damage to the walls on both sides of the shower. There were stains in the sofa and stain on the fresh sheets. They provide shampoo, conditioner and body wash in the bathroom and the body wash was empty. The girl working the desk couldn’t find anything other than shampoo, so had to go off property to find. Also the water pressure in the morning went down to a trickle. We told the desk and they already knew. “Happens all the time”. Not worth the cost, but at least it was semi clean.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay with comfortable bed and sofa bed. Layout was a bit awkward with sofa bed directly facing the bed. Friendly staff and hotel near plenty of shopping and eateries.
Stayed 1 night in Jul 2024

4/10 Poor

Vickie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Traveled with family and small children
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this motel many times. The rooms are very clean and spacious. It is located in the middle of wonderful shopping choices and restaurants. It’s in a very quiet and safe area.
Stayed 1 night in Jul 2024

10/10 Excellent

Hasan

Stayed 1 night in Jun 2024

8/10 Good

Lenae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at TownePlace a few times a year and it never disappoints. Great friendly staff. Awesome sitting areas in the lobby which was perfect for our football and basketball teams. The outside fireplaces are nice and open so they sit quite a few too. Breakfast is always great and plenty available. It’s next to the mall and lots of food options plus gaming areas as well. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Janette

Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we are coming through this area. It’s a great place to stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Jeff

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spent 250 dollars for a room and showed up at 6:30 wanted to freshen up for dinner reservations and room was not ready. The final answer from the staff was “I cant tell you when it will be ready”. Then when we arrived hours later we talked to the manager about it and the initial desk help was there and he lied to manager saying we were abusive towards him. Manager sent him home. This is a very short version of the night.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Myrna, Faribault

Stayed 2 nights in May 2024