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Onsen Hotel & Spa

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Onsen Hotel & Spa

Outdoor pool
Room, 1 Queen Bed, Patio | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Room, 1 King Bed, Patio | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Room, 1 Queen Bed, Patio | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Pet friendly

Explore the area

Map
12921 Tamar Dr, Desert Hot Springs, CA, 92240
  • Cabot's Pueblo Museum
    10 min walk
  • Rocky's Ny Pizza & Italian Food
    17 min walk
  • Palm Springs Station
    17 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    18 min drive

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Patio

Room, 1 Queen Bed, Patio | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed, Patio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 King Bed, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Queen)

Junior Suite (Queen) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Junior Suite (Queen)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Onsen Hotel & Spa

Desert Hot Springs hotel with outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub.
Onsen Hotel & Spa offers 21 accommodations with complimentary bottled water and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Desert Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a spa tub. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, Onsen Hotel & Spa features an outdoor pool and a spa tub. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. Onsite self parking is complimentary.

Onsen Hotel & Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Spa tub

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • Hot/mineral springs
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2023
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 49 per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 49 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Onsen Hotel & Spa Hotel
Onsen Hotel & Spa Desert Hot Springs
Onsen Hotel & Spa Hotel Desert Hot Springs

Onsen Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 139 reviews" "
Rating 8 - Good. 19 out of 139 reviews" "
Rating 6 - Okay. 7 out of 139 reviews" "
Rating 4 - Poor. 2 out of 139 reviews" "
Rating 2 - Terrible. 4 out of 139 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sammay

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough nice things about our two day stay at Onsen. The staff were super nice and helpful. Our room was very well equipped, clean and comfortable. The view from our balcony was great and my wife loved the mineral spring pool. You cannot walk to dinner but that is a small price to pay for such a relaxing experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
Very small hotel with super friendly staff. No sales pressure to buy spa services. We spent 2 very relaxing days here
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

HEA

Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very clean and quiet place no kids. Rooms were modern up to date. Air conditioner was brand new and quiet. Parking was easy no charge and pool and jacuzzi was really clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Nephi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
The thing that stands out the most is the staff, Tracy and Bailey. They were wonderfully kind, courteous, and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
2 days
2 night stay to visit Joshua Tree NP. The staff was excellent! The room was large and comfortable. The pool was awesome. Nothing negative.
Stayed 2 nights in Aug 2024

10/10 Excellent

KRISTINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel
Charming small hotel. Great customer service, good homemade breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing & pet friendly
This hotel is a nice solitude getaway. Quiet, on the outskirts of the city. The staff is very welcoming & pet lovers too. We stay here because we travel with our pup. They always make us feel welcome. Their breakfast is delicious and a great variety of food.
Stayed 1 night in Jul 2024

6/10 Okay

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Noam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amazing hotel
Very very welcoming and amazing staff, the trip got so much better because of the amazing staff
Stayed 2 nights in Jun 2024

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It pains me to leave this review because I wanted to like this place. The hotel itself is nice, Kendra at the check-in is lovely, rooms are large and clean, the pool and the jacuzzi are great with real spring water, but this review is due to the way the hotel handled my issue. Lack there of, to be exact. I came here for a night to rest and relax but it was impossible. You can hear everything, stomping, talking - everything, the walls are super thin. If you’re a light sleeper like me, that is a huge dealbreaker. I couldn’t sleep because of the loud stomping of the people above me back and forth from 10pm until 2am. Even after I expressed my concern to the overnight hotel staff, they said they couldn’t move me and didn’t offer a solution besides opening the pool (which I’m not sure what I would do there at 1:30am), even though the hotel didn’t seem sold out. I had to endure that loud stomping until 2am and then again at 8am the next day, and wasn’t able to get any rest that I came for. The hotel management didn’t acknowledge my complaint at all and made it seem like it was not a big deal. It’s a big deal for someone who paid $200 to get no rest. An upsetting experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was first rate!
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's like you own the place, private spotless clean, limited services (no restaurant, bar or karaoke) but all you need for a nice healthy, relaxing retreat. Nice spring water pool and hot tub area. I enjoyed it with my Beagle Rita who got pool service water bowl and lots of Love from the front desk lady and the Motel Manager.
Stayed 1 night in Jun 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, inspires tranquility and relaxation
Stayed 1 night in Jun 2024

10/10 Excellent

rhea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a nice lay out and tastefully decorated. Staff was exceptionally accommodating. Breakfast was well thought out with a combination of breads, eggs, yogurt and fresh fruits - plus coffee and juice. Mineral spring heated pool and jacuzzi was just what I needed at the end of the day.
Stayed 1 night in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Galyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay in Onsen hotel. Very nice and relaxing.
Stayed 1 night in May 2024

6/10 Okay

Rosario

Stayed 1 night in May 2024

10/10 Excellent

Tonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Rooms large and very nicely decorated. Very good complimentary breakfast. The staff—Kendra, Geneva and Tracy—went out of their way to make my stay comfortable. Pool and spa delightful and clean, with special chairs to lower handicapped people into the water and take them out that I’ve never seen in any hotel before. A real plus for disabled me. Wish hotel staff was better prepared for high winds common in area. Pool umbrellas were not properly moored. Desert Hot Springs an ugly city with nothing to do and no good restaurants. But hotel’s mineral pools well worth the stay. I’ll be back.
Stayed 2 nights in May 2024