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Sonesta Simply Suites Detroit Troy

2.0 star property

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Photo gallery for Sonesta Simply Suites Detroit Troy

Full-size fridge, microwave, coffee/tea maker, cookware/dishes/utensils
1 bedroom, pillowtop beds, desk, laptop workspace
Exterior
1 bedroom, pillowtop beds, desk, laptop workspace
Reception

Popular amenities

  • Gym
  • Kitchen
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2550 Troy Center Dr, Troy, MI, 48084
  • Somerset Collection
    ‪3 min drive‬
  • Detroit Zoo
    ‪12 min drive‬
  • Royal Oak Music Theatre
    ‪12 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.8 out of 10
Good
(17 reviews)
  • 355.8 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, pillowtop beds, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(77 reviews)
  • 355.8 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, pillowtop beds, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 355.8 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 355.8 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, pillowtop beds, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 355.8 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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About this property

Sonesta Simply Suites Detroit Troy

Troy hotel with in-room kitchens
Along with a health club, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Troy offers 118 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a health club, multilingual staff, and laundry facilities. Onsite parking is available (surcharge).

Sonesta Simply Suites Detroit Troy is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Detroit-Troy
Candlewood Suites Hotel Detroit-Troy
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Candlewood Suites Detroit-Troy Hotel
Sonesta Suites Detroit Troy
Candlewood Suites Detroit Troy
Sonesta Simply Suites Detroit Troy Troy
Sonesta Simply Suites Detroit Troy Hotel
Sonesta Simply Suites Detroit Troy Hotel Troy

Sonesta Simply Suites Detroit Troy Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Credell

Traveled with partner
It was clean and staff were attentive to the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

TONEE

Liked: Cleanliness
.
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Stayed 6 nights in Apr 2025

2/10 Terrible

Wilmeka

Stayed 2 nights in Mar 2025

10/10 Excellent

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, welcoming, and friendly. The room was much nicer and larger than any other room I booked before for around the same price.
Stayed 1 night in Apr 2025

2/10 Terrible

Parth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Joselen

Stayed 1 night in Apr 2025

4/10 Poor

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO BETTER❗

There was a false fire alarm that went off for about 15 to 20 minutes and it was terribly loud and uncomfortable! During checkout time someone came to my door 6 minutes before 11:00 a.m. to tell me check out time was at 11:00 and I was using the bathroom and had the door open and that person opened my hotel door. I was lucky I had the latch on because that was super inappropriate and unprofessional!
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Stayed 1 night in Mar 2025

6/10 Okay

Tiffany, Troy

Business traveler
Disliked: Cleanliness
The only staff member that displayed good customer service was Ursula and the gentleman that checked me in. Housekeeping staff, terrible. I cleaned my own room. Notified front desk, didn't care. Transferred me to Katie, management, she didn't care. She was actually kind of rude. They say if you want service just ask. That's not the case at all. I cleaned my own room, because it was nasty, food on the walls, dirty linen, etc. No one cared or offered an apology except Ursula. With Covid, and other viruses, I was going to sanitize the room anyway. I had to clean,Clorox cleean-up, Lysol wipes. Even had to wash the dishes. Asked housekeeping to vacuum the floor. Failed! SMH. Maintenance guy is cool too! I clean my room, ask for supplies, now......it's okay.
Stayed 14 nights in Mar 2025

10/10 Excellent

joel

Stayed 25 nights in Mar 2025

6/10 Okay

Suzanne

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel for the price

I was impressed that the room had a kitchenette in it with a full sized refrigerator. It had a large desk in which I could easily do computer work. The only bad thing was the tennant in the room above mine couldn't turn off the water in their room and it proceeded to flood my room below. The front desk person gave me a new room and it was equally as nice.
Stayed 1 night in Apr 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the property is clean and th staff polite, the amenities are old. Gym is outdated, no smart TV, the tub was cracking on every steps taken in it, the overcharge parking is unacceptable.
Stayed 3 nights in Apr 2025

8/10 Good

Deanna, Beaver Dam

Business traveler
Liked: Cleanliness, amenities
You can hear the guests upstairs walking around all night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay no bugs super clean and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Stayed 25 nights in Feb 2025

6/10 Okay

Angel

Disliked: Cleanliness
The front desk clerk was rude, the room had lots of ants and when asked to change rooms i was told that it couldnt be done. Nothing was offered and i was up killing ants all night
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

willena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about it and for it to be my 6th time in Detroit now I can stay there instead of feeling like I'm intruding somewhere else and I LOOOOOVE THE KITCHEN 😍❤️!
Stayed 2 nights in Mar 2025

10/10 Excellent

C.

Stayed 3 nights in Mar 2025

6/10 Okay

Dyana

Business traveler, Traveled with family
Liked: Cleanliness, room comfort

It was ok

It was ok. I liked that they had laundry available and kitchen in your room. However my daughter a 2 year old got very sick because the shower. The water temperature was Luke warm and informed Night Shift and morning shift they didn’t know how to help me or never attempted to help me either
Stayed 1 night in Mar 2025

8/10 Good

Sherry

Traveled with pets
Liked: Cleanliness, staff & service
It's a nice place for the price but there were rental trucks loading and unloading all day in the parking lot. This was an everyday thing during my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay very clean and very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Troy, Michigan!

Great stay. There was no chair for the desk and the remote didn’t work for the TV, but it was fixed immediately.
Stayed 2 nights in Mar 2025