2/10 Terrible
Lesile
Traveled with family
Sep 24, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I came to stay at this hotel 2 nights in a row to give them a second chance ! We checked in and checked out both times. The first room we had the refrigerator looked like someone spit there dip all over it. There was toothpaste on the mirror and in the sink. An old dirty rag hanging over the shower rail and hair in the tub. The bed and room area were relatively clean. We thought maybe we booked so late it was the last room and perhaps they hurried to get it ready.
We tried them again the next night because it was close to the hospital and easy to find. Hopefully the next time would be better.
Started out with the front desk person being MIA
Couldn't find them. Tried calling while we stood there. Other patrons came down needing front desk and ALSO couldn't find them. When the woman arrived she was very RUDE. No welcome. No nothing. She says WHAT DO YOU NEED
Then the man behind us was asked the same thing. He says to book a room. She says "We don't do bookings after 9 you're too late" in a very unpleasant manner.
We stayed the second night and there was old fries rice and chicken in the microwave growing mold. The bathroom sink was dirty. There was again toothpaste on the mirror and then the floors in the whole room were dirty.
Old food on the floor, hair, chunks of mud.
So shout out to Debra for leaving a tip envelope so we could give her some cleaning pointers!
Nothing about either stay was pleasant ! 147$ wasted!! Quiet possibly the nastiest place to stay
Lesile
Stayed 1 night in Sep 2024