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Four Points by Sheraton Detroit Novi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Detroit Novi

Restaurant
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
27000 S. Karevich Drive, Novi, MI, 48377
  • Twelve Oaks Mall
    ‪9 min walk‬
  • Twelve Mile Crossing at Fountain Walk
    ‪10 min walk‬
  • JD Racing Indoor Karting
    ‪13 min walk‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Four Points by Sheraton Detroit Novi

3-star Novi hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Detroit Novi features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9200 square feet (855 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Onsite self parking is complimentary.

Four Points by Sheraton Detroit Novi is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 2 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Four Points by Sheraton Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 749 reviews" "
Rating 8 - Good. 217 out of 749 reviews" "
Rating 6 - Okay. 124 out of 749 reviews" "
Rating 4 - Poor. 62 out of 749 reviews" "
Rating 2 - Terrible. 60 out of 749 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Thereise

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy
So noisy. All doors were off the center atrium so all bar, lobby and pool noises came through the door. We had to blast green noise just to sleep.The staff did their best to send bar people to rooms after closing but it was a lost cause.
Stayed 1 night in Oct 2024

8/10 Good

SHANNON

.
Stayed 1 night in Oct 2024

10/10 Excellent

anie

Liked: Cleanliness, staff & service, property conditions & facilities
Best grilled cheese and the most confortable beds!
Stayed 2 nights in Sep 2024

6/10 Okay

Carol

This property is far from Ann Arbor where we traveled to every day. It’s clean, but could use some updating. The area is safe, with several dining options and shopping. There needs to be lighted signage showing the hotel name. It’s very dark. If not for GPS the property could be missed.
Stayed 3 nights in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall just fine
Everything was fine; wish bar was open a little later and the area by bar smelled like chlorine since pool was right there thought location was strange for pool
Stayed 2 nights in Sep 2024

2/10 Terrible

Dan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a king suite for my wife and I to get away for the night. The gentleman working the front desk seemed inconvenienced that we were there. Our room appeared nice at first, but the more we looked the more found wrong. Jacuzzi tub had a large crack in it making it unusable. Bathroom door was difficult to open, it slides on rails and was grinding on something. The bathroom sink water would not even get warm. The television in the bedroom only turned on and off, no way to change the channel. The room also is located right in the middle of the hotel, which is where the pool and bar is located, so for a "premium" room, I get to hear EVERYTHING that goes on. Very disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Stayed 1 night in Sep 2024

8/10 Good

donata, dumont

Stayed 2 nights in Aug 2024

8/10 Good

J.

Liked: Cleanliness, staff & service, property conditions & facilities
The service in the breakfast area was exceptional.
Stayed 2 nights in Sep 2024

4/10 Poor

Shlomo

Stayed 1 night in Sep 2024

10/10 Excellent

Achiles, Ada

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility and staff. Really enjoyed my stay there
Stayed 2 nights in Sep 2024

4/10 Poor

Sean

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room and bathroom was dirty. The pool is in the lobby so any rooms that are numbered around 160-170 will smell like chlorine and will be very loud.
Stayed 1 night in Sep 2024

6/10 Okay

Venkatesh Babu

Good location
Stayed 3 nights in Sep 2024

6/10 Okay

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible
Stayed 4 nights in Sep 2024

2/10 Terrible

Tristyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude, disrespectful and intentionally charged my card for a reservation I said I didn't want to keep. She escalated the situation after I became frustrated, lied MULTIPLE times then refused to provide me with the general managers contact information. We ultimately had a physical fist fight in the lobby of the hotel. The room I was given had a filthy bathroom with molded grout in the shower, it had a strong foul odor when you walked in and a sliding door entrance from a courtyard that DID NOT HAVE A LOCK. Only a metal bar!! 1 of the worst experiences of my life!!
Stayed 2 nights in Aug 2024

8/10 Good

Charlotte

Stayed 5 nights in Aug 2024

10/10 Excellent

Icess

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!!
The person that checked us in which was a woman just didn’t get her name. The gentleman that checked us out was wonderful. Very friendly, polite and professional. My family and I will definitely come back for a personal trip this time.
Stayed 1 night in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Staff & service, property conditions & facilities
Good value for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
average
Stayed 1 night in May 2024

8/10 Good

Brandon

Liked: Cleanliness
Disliked: Property conditions & facilities
inconvenient issues housekeeping knocked at 8 am
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong chlorine smell, pool smack dab in middle
Good stay except for the strong smell of chlorine when anywhere that isn’t your room.
Stayed 5 nights in Aug 2024