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Four Points by Sheraton Detroit Novi

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Detroit Novi

Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool
Reception
Restaurant
Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
27000 S. Karevich Drive, Novi, MI, 48377
  • West Oaks
    4 min walk
  • Twelve Oaks Mall
    9 min walk
  • Twelve Mile Crossing at Fountain Walk
    10 min walk
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    30 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Four Points by Sheraton Detroit Novi

3-star Novi hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Detroit Novi features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9200 square feet (855 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Onsite self parking is complimentary.

Four Points by Sheraton Detroit Novi is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 2 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Four Points by Sheraton Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 735 reviews" "
Rating 8 - Good. 211 out of 735 reviews" "
Rating 6 - Okay. 122 out of 735 reviews" "
Rating 4 - Poor. 62 out of 735 reviews" "
Rating 2 - Terrible. 60 out of 735 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
average
Stayed 1 night in May 2024

8/10 Good

Brandon

Liked: Cleanliness
Disliked: Property conditions & facilities
inconvenient issues housekeeping knocked at 8 am
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong chlorine smell, pool smack dab in middle
Good stay except for the strong smell of chlorine when anywhere that isn’t your room.
Stayed 5 nights in Aug 2024

8/10 Good

Christiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable and nice experience.
Stayed 1 night in Aug 2024

8/10 Good

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized TV, good cable TV service, comfy bed and pillows, safe feeling main lobby and hallways.
Stayed 1 night in Aug 2024

10/10 Excellent

LaKeshia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the facility
Stayed 3 nights in Aug 2024

8/10 Good

Susan, Wayland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was a $125 room incidentals fee. That is high and not everyone has a lot of money to have that $125 tied up for 3-5 days
Stayed 1 night in Aug 2024

2/10 Terrible

Asia

Stayed 1 night in Aug 2024

10/10 Excellent

Eyoma

Stayed 3 nights in Jul 2024

2/10 Terrible

Ese

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give them a try
Checkin went smooth and quick, no waiting. Later we had a power outage. The young lady on the front desk was calm and reassuring. Partial power came back on later. In the morning the lady on the checkin counter was exceptionally nice as she apologized for not having a warm breakfast available. An unfortunate situation handled with care. Well done!
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice experience. I only stayed one night but i would back again and stay longer.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Stayed 1 night in Mar 2024

6/10 Okay

Alyson

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joshuwa

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

6/10 Okay

Shavonne

Liked: Staff & service
Check-in was wonderful. The staff was very polite. It was very quick when I got to the room. The carpet was really dirty and smelled really funky. Thank God breakfast came with our stay otherwise it was $15.99 per person which was not worth it. Most of the breakfast was undercooked besides the bagels you can toast those yourself and cereal. Everything else that had to be cooked was undercooked. The pool area was clean safe. The bar was wonderful. The staff that was working at the bar was very polite, even though she was working by herself, so we tipped her her very well because it was quite a few people there and it was just her, my party had three alone. So overall, I rated it a 3.5 out of 10 it needs some updates
Stayed 2 nights in Jul 2024

8/10 Good

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe area- beds were a bit uncomfortable and you had to pay for breakfast which wasn’t disclosed on check in but overall good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis, Warren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a beautiful place to stay; check in was convenient they were friendly, fast and gave so much information about the bar and the pool, when breakfast was and the buffet, I loved it the rooms are overly and I was lucky to get one with a balcony and enjoyed the evening sitting out for a bit and the fresh air I will definitely be back to this place when I am staying out in Novi.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ashley

Traveled with family and small children, Business traveler
Disliked: Property conditions & facilities
Moved rooms twice- still mold all in the bathroom. Filthy rooms in general so make sure you pack your cleaning supplies. Ice machines (all of them) were out of order and the public restrooms by the pool were out of order. Breakfast is not included and is $15 if you want it so don’t fall for the false advertising. Will never stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds, shower, pool all very nice
Stayed 1 night in Jul 2024

2/10 Terrible

Samrat

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

donata, dumont

Stayed 3 nights in Jul 2024

6/10 Okay

Jodie

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a bad remodel, keep the bed tbough
The bed was amazing. As a mom of 4 fur babies, I enjoy spending some quality sleep time without them. This bed allowed me to do just that. Hotel itself is dated, I mean really dated and I would say unloved. But room was comfortable and bed was amazing. The bar is NOT opened daily. We stayed just under a week, and it was opened 2 times. Pool, again dated. Hotel staff, mheee. Have had better. I accidentally dumped granola on the floor by the bathroom, and picked up what I could. The floor was never cleaned, so everyday we stepped in granola. Our AC in bedroom didn’t work, so we turned the ac in living area down real low. It compensated, but we r from the south so the summer here is our fall. If u think 80s r hot the ac would not cut your standards. Enjoyed the tub, and bathroom had space for 2. Will definitely consider staying again, but it is dated. Could use some new carpet, parking, lighting and the front desk area looks cluttered and unattractive. Plus the bar needs consistent hours.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fernanda

Stayed 1 night in Jul 2024