Hawthorn Suites By Wyndham Troy, MI

2.5 star property

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January 2025

Photo gallery for Hawthorn Suites By Wyndham Troy, MI

Interior
Sundeck
Premium bedding, down comforters, pillowtop beds, individually furnished
Premium bedding, down comforters, pillowtop beds, individually furnished
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
2600 Livernois Rd, Troy, MI, 48083
  • Troy Historic Village
    2 min drive
  • Somerset Collection
    4 min drive
  • Oakland Mall
    6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    41 min drive

Room options

Executive Penthouse, Multiple Beds, Non Smoking

  • 840 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

Hawthorn Suites By Wyndham Troy, MI

Troy hotel with in-room kitchens
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
Hawthorn Suites By Wyndham Troy, MI offers 152 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hawthorn Suites By Wyndham Troy, MI features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 753 square feet (70 square meters) include a conference center. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Hawthorn Suites By Wyndham Troy, MI is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (753 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hawthorn Suites Troy MI
Hawthorn Suites Wyndham Aparthotel Troy MI
Hawthorn Suites Wyndham Troy MI
Wyndham Troy MI
Hawthorn Suites Wyndham Troy MI Aparthotel
Hawthorn Suites By Wyndham Troy MI
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Hawthorn Suites By Wyndham Troy MI
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Hawthorn Suites By Wyndham Troy, MI Hotel
Hawthorn Suites By Wyndham Troy, MI Hotel Troy

Hawthorn Suites By Wyndham Troy, MI Reviews

Reviews

6.8
Rating 10 - Excellent. 247 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 174 out of 1001 reviews" "
Rating 4 - Poor. 105 out of 1001 reviews" "
Rating 2 - Terrible. 180 out of 1001 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Mahalia

Good
Stayed 1 night in Dec 2020

2/10 Terrible

Miranda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL IS PERMANENTLY CLOSED Not sure how Expedia let me book a closed down hotel. Imagine pulling up to a hotel to have your kickback for your bday to find out it’s permanently closed. I had to scramble to find a hotel at the last min
Stayed 1 night in Dec 2021

2/10 Terrible

Allys

Stayed 2 nights in Nov 2021

10/10 Excellent

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2021

2/10 Terrible

Ronisha

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible I would not recommend
Was giving room that was dirty no one had cleaned it brought the attention to the front desk she gave me another room same i seen maybe 4-5 rooms before I was able to say ok this room is decent. I’ve asked to speak with a manager or have manager call me nothing this was Friday today is Monday and still haven’t heard anything from management
Stayed 2 nights in Nov 2021

4/10 Poor

Linda

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Paris

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Dinesh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and dusty . Doors are broken .room is not cleaned .
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
The room was very clean. However,
Stayed 1 night in Nov 2021

2/10 Terrible

Leon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst property ever
The worst hotel I have ever stayed in. Filthy rooms and property. The first room was dirty and had cobwebs everywhere. I should have stayed in that room. Second room was even worse! Dirt etc on the walls, flys and gnats flying everywhere, broken TV where someone had smashed it and did not fix it and said they could not replace it. I had to clean the room by myself as the maid service said they didn’t have cleaning supplies. I had no where else to go so spent the night there. Unbelievably noisy with people and cars in the parking lot and the neighbor started playing loud music at 4am when they got home.
Stayed 10 nights in Oct 2021

2/10 Terrible

Juhan

Stayed 1 night in Oct 2021

8/10 Good

William

Traveled with family
Liked: Staff & service
The king size bed was wonderful and the shower was great.
Stayed 2 nights in Oct 2021

4/10 Poor

Pradnya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Ovvarshia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Yetchyun, Lincroft

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen does not have pots and pans. Limited towels, plates, cups and utensils. Has coffee pot but do not provide coffee. No tissue box available, some lights are not working. Lobby sign says including breakfast, but there was none. Do not recommend.
Stayed 1 night in Oct 2021

4/10 Poor

Erika

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff was friemdly, the accommodations were subpar. I booked a penthouse suite and more things were wrong than right. The handrails, fans,showerbars, lights in the room were all broken. There were no sheets for the sofa bed and the sheets that were on the downstairs king bed had blood on them. The bathroom floors upstairs were filthy. The door for where the furnace was was dusty. The fride had old butter in it. The floors were sticky. Just gross. For the amount I paid and the deposits they ask for you'd think the place would have been better taken care of. Ill be sendimg my complants to corporate also.
Stayed 1 night in Oct 2021

2/10 Terrible

Dishmon, Detroit

Stayed 1 night in Oct 2021

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a sign this is it!!! Don’t book! I will be calling corporate!!! Ill start by saying i made reservations more than a week before and i got a call the day of check in that they made a mistake and overbooked and have to cancel my 2 days… (wasn’t my fault) and they did nothing to accommodate me on this special weekend. So they cancelled 3 hours before check in. I had to find another hotel in 3 hours on a special weekend where everything was booked!! I decided to call around 6pm after check in to see they had any available rooms.. and what a surprise they did. The receptionist Onyeee said come on in and she’ll take care of us. Arrived. i will say she did everything to try to help us out. But still not enough. So come to find. They had plenty of rooms. The first room we went to
Stayed 2 nights in Oct 2021

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty never again
The towels was nasty no face towels lucky we bring r owe bugs, sheets stinks as u see in the freezer ice everywhere sinks plug up. Stay there b4 it wasn’t like that but never again just nasty
Stayed 1 night in Oct 2021

2/10 Terrible

Scott

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly better than a crack house, but not much
I have no clue how this hotel is a "By Wyndham" hotel. It is an old apartment complex converted into a hotel. The room conditions are best described as "Sticky". Plus they charged my credit card twice for the stay and the hotel manager never returned my call about the charge. DO NOT stay here!!
Stayed 2 nights in Oct 2021

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

2/10 Terrible

Diane

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Should NOT be on hotels.com or any other
Would not stay, found another hotel.
Stayed 1 night in Oct 2021

2/10 Terrible

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Disgusting place
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very dirty, didnt look clean at all
Stayed 1 night in Sep 2021

4/10 Poor

Mariah

Liked: Staff & service
Disliked: Cleanliness
There was a cigarette burn in my bed when I got there, the shower didn’t drain, the “AC” pumped out hot, wet air and it was basically a sauna. I had to open the siding door all night which felt unsafe considering every light outside my room was not working so it was pitch black. I reserved two nights and only stayed one because it was so bad.
Stayed 2 nights in Sep 2021