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Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

Exterior
Indoor pool, seasonal outdoor pool
Exterior
In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
3990 Baldwin Rd, Auburn Hills, MI, 48326
  • Great Lakes Crossing Outlets
    3 min walk
  • SEA LIFE Michigan Aquarium
    11 min walk
  • LEGOLAND® Discovery Center
    12 min walk
  • Flint, MI (FNT-Bishop Intl.)
    35 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (High Floor)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, Accessible (Mobility)

  • 317 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications Accessible)

  • 354 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Detroit/Auburn Hills-North

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1001)
The price is $127
per night
$140 total
includes taxes & fees
Jan 7 - Jan 8
Hampton Inn Detroit/Auburn Hills-North

About this property

Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

Auburn Hills hotel walkable to Great Lakes Crossing Outlets
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel offers 93 air-conditioned accommodations with DVD players and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel provides an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 904 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 2.5 percent

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn Hills
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel Suites Auburn Hills
Inn Express Auburn Hills
Holiday Inn Express Hotel Suites Auburn Hills
Holiday Inn Express Hotel Suites Auburn Hills an IHG Hotel
"Holiday Inn Express Hotel Suites Auburn Hills an IHG Hotel"

Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Amenities
Stayed 4 nights in Jun 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2024

8/10 Good

yazan

Liked: Staff & service, amenities
Walking distance from the Great Lakes crossing mall.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfortable , free parking and across from mall. Very clean lady at front desk very helpful and friendly and also the breakfast was really good better than most places . Second time staying here and will stay again
Stayed 1 night in Sep 2024

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We went out for the day on our second day there. When we returned later in the day we noted our room had not been cleaned, bed not made , no clean towels etc. When i contacted the front desk the response I received was the room was most likely not assigned to a housekeeping staff. No apologies.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marco Angelo

Stayed 2 nights in Aug 2024

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and convenient to the mall.
Stayed 1 night in Aug 2024

2/10 Terrible

Norma

Disliked: Staff & service, amenities
The hotel was clean and I felt safe, however after not being able to access the hotel lobby then being locked out of my room until after 5 am on Monday, Sept 2 because there was no staff available . Paid for a room with a bed, not two lobby chairs in the businesses center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wanda

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and 2 Queen Suite was spacious and nice. Lost a star in rating because pool was dirty and cold. We were looking forward to swimming. Breakfast was typical stuff, I miss biscuits and gravy.
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a lot of hotels and this was by far the most clean I have ever been to. We had two issues though. One, it was very loud at night with the highway and intersection right out our window. And two, our handheld shower head would not stay up, which made it a pain to shower.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Ahh it was okay
My daughter and I chose this hotel to be close to mall, as we were back to school shopping. We have stayed here previously and everything was great. Things not so well this time and not all due to the hotel staff. The bathroom had hair all over the tub and toilet, only issue with the room. Now our neighbors next to us, different story. One of them had children, I have four of my own and I get it traveling with kids can be hectic and kids are wound up. These little were screaming and running around banging on the walls hard enough for the headboard on our side of the room to move, this lasted until 1am-ish. Now the other room. My daughter and I go to get breakfast in the morning and wishing an inch almost stepped on a trash bag with Mountain Dew bottles and vomit!! Seriously why put it in front of the other door! It smelled so bad we were both gagging!! I don’t get people!!
Stayed 1 night in Aug 2024

10/10 Excellent

Louisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was enjoyable. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Anwar, Lakeshore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patty was a great host. Thanks so much
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, staff & service
We stayed at this hotel two nights and never had a room refresh (specifically fresh towels) even with our call light on. The pool was a bit dingy and cold. Otherwise fine, front desk staff was extremely friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect timing!
It was a quick trip. There was no power when we arrived and it came back on just when we were checking in!!
Stayed 1 night in Aug 2024

6/10 Okay

Roy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Paper thin walls. Not worth the price.
The walls are paper thin and you will hear everything going on. The pool was cold despite saying it is heated on their website. The doors still have the old slide in style keys. They did have bidets in the bathroom so that's a plus. The TV channel selection was very poor.
Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Traveled with family and small children
Disliked: Cleanliness, staff & service
We were here for 7 days. The first four days, despite multiple requests, our room was not cleaned and we were not given fresh linens. After each complaint we were told by the front desk that “I’ll let the general manager know”. Finally, on day 5, I asked the cleaning staff directly to clean the room and waited while they did it. No one ever apologized for not providing the service. Instead, one of the front desk personnel told me that she wasn’t even supposed to be here today and that there was nothing she could do To add insult to injury, the power we not out twice during our stay for several hours after 9pm which made it hard to manage our children ages 2, 7 and 11. The hotel offered no apology for the inconvenience nor did they attempt to give a discount for the experience. Instead when I asked to stay one more day (didn’t want to move my kids, I asked if we could keep our same room (we had booked another night on expedia for the same room). I was told we had to move since that room was already booked and that the fee would be $50 more for the same room. At that point I was at the end of my patience and told the front desk man all of the inconvenience we endured after being here a week (for which we paid in advance) I would like you to keep me in my room and honor the expedia. He told me that non of my issues were his fault and that could not make the change. After much complaining, he finally kept us in the room. I’m seeking a partial refund
Stayed 1 night in Aug 2024