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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Standard Room, 2 Twin Beds, Accessible (Communications) | Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Free daily full breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$107
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
39675 W 12 Mile Road, Novi, MI, 48377
  • Place, Twelve Oaks Mall
    ‪3 min drive‬
  • Place, JD Racing Indoor Karting
    ‪4 min drive‬
  • Place, Suburban Collection Showplace
    ‪5 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 323 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communications)

Standard Room, 2 Twin Beds, Accessible (Communications) | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Novi hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a front-desk safe. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (35 inches high)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Reviews

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

Reviews

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were all wonderful. The property was in a safe location, but there wasn't much in the immediate vicinity. My only complaint was that they put us in a accessible room (not what I booked) and the shower was in disrepair and the shower head was so low we had to stoop to get under the water.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Business traveler, Traveled with family
Liked: Cleanliness
Good quality
Stayed 2 nights in Jun 2025

6/10 Okay

Srinivas

Business traveler
Didn’t like the room at all. AC blows either high or none. Carpet is old. Bathtub clogged, spider web in bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful check in with Laura, room was spacious and clean, great coffee maker and the best breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Latoya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at the Holiday Inn located in a quiet suburban area. From the moment I arrived, I was warmly welcomed by Amir, the desk clerk, who was truly exceptional. Amir was not only professional and efficient but also incredibly pleasant and hospitable throughout my stay. He made check-in smooth and took the time to answer any questions with a genuine smile. His positive attitude was a bright spot and truly set the tone for the experience. The hotel itself was very clean and well-maintained, with comfortable accommodations and convenient amenities. It’s clear the staff works hard to keep the space welcoming and orderly. Unfortunately, one downside to the stay was the behavior of some of the guests. Being a person of color, I found certain interactions with fellow guests to be uninviting and at times, subtly racist. It’s disappointing to encounter this kind of atmosphere, especially in a setting meant for relaxation and hospitality. That said, my overall experience was good thanks to the cleanliness of the hotel and the professionalism of the staff—especially Amir, who deserves special recognition for his outstanding service. With more inclusive guest experiences, this Holiday Inn has the potential to be a truly excellent destination.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Benjamin

Stayed 1 night in May 2025

8/10 Good

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kazunori

Stayed 1 night in May 2025

2/10 Terrible

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Lots of green space
Stayed 1 night in May 2025

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

saner

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were warm and professional. The room was comfortable (pillow options!) and the breakfast and pool were excellent.
Stayed 1 night in May 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pat was extremely friendly when she greeted me when I walked out. She was very professional & nice throughout the whole Chevy in experience!
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KELLY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

Great location , close to freeway , safe area. Really nice breakfast. Clean, new rooms
Stayed 1 night in May 2025

2/10 Terrible

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in at 5 and room was not ready. Tub was brown and dirty.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Spacious room. Friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Lexus

Disliked: Cleanliness
Ants in my room, nothing done by property for the inconvenience.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025