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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Standard Room, 2 Twin Beds, Accessible (Communications) | 1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Free daily full breakfast
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
39675 W 12 Mile Road, Novi, MI, 48377
  • Henry Ford Medical Center - Columbus
    ‪3 min walk‬
  • Twelve Oaks Mall
    ‪3 min drive‬
  • Suburban Collection Showplace
    ‪5 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (Communications)

Standard Room, 2 Twin Beds, Accessible (Communications) | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Twin Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, pillowtop beds, desk

Suite, Multiple Beds

  • 323 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 323 sq ft
  • Sleeps 7
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Novi hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a front-desk safe. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (35 inches high)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jada

Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

The property and room were great. Clean, comfortable. The parking lot and roadway not so much. I know there had been weather, but some areas could have been cleaner/salted, so there was less chance of slipping (which happened to me). Otherwise, the rest has no complaints.
Stayed 1 night in Feb 2025

8/10 Good

Alphy

Stayed 1 night in Mar 2025

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not have a room available
Stayed 1 night in Mar 2025

10/10 Excellent

Adelita

Stayed 1 night in Feb 2025

10/10 Excellent

Kalleen

Traveled with family and small children, Traveled with family
Liked: Staff & service
The front desk staff were very nice but busy dealing with electrical issues in the hotel. The internet and cable were down as well. After a very stressful night with rowdy people in the halls and the power flickering,in the morning we were exhausted. The front desk attendant was nice enough to open pool early so the kids could go for a swim since they couldn’t watch tv. It was a okay stay despite all the issues. Would like to mention that the breakfast room attendant was on point! The breakfast was hot and delicious
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Would stay here again.

Excellent breakfast, kind efficient staff. Room was clean but could use a few cosmetic repairs.
Stayed 1 night in Feb 2025

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but the only reason we came was to swim and the pool was freezing and both times we we went they ran out of towels before we got out and had to walk dripping to the desk for more
Stayed 1 night in Feb 2025

8/10 Good

Shanna

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaq

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and good breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Shirley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Feb 2025

6/10 Okay

Amber

Stayed 1 night in Feb 2025

2/10 Terrible

Aujii

Disliked: Amenities
Manager and staff (Lisa) at desk was absolutely nasty. Hung up in my face and was plain rude when I asked for an explanation. Gave me misinformation and was flat out disrespectful. Manager sided with staff (Lisa) and made excuses for her. Will never stay here. Blamed Expedia for the wrong information given.
Stayed 1 night in Feb 2025

8/10 Good

Sade

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable and room was clean. The only issue I had was that I couldn’t check in until 5:30pm because they said they were sold out on Valentine’s Day and short staffed
Stayed 1 night in Feb 2025

10/10 Excellent

Deanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl Power Gymnastic event

Stayed 1 night in Feb 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great. However I wouldn’t stay there during any hockey season weekend. The kids are running up and down the halls at all hours, slamming doors and shouting as loud as they can. The parents do NOTHING to rein in this behavior. We will look elsewhere when we want a QUIET weekend getaway
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We left our kindle at the hotel and the staff mailed it back to us- a very professional and clean hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Breyxis

Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lashawn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025