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Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Interior entrance
Pool
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Waterford Oaks Waterpark
    3 min drive
  • Jersey Mike's Subs
    2 min walk
  • Pontiac Station
    9 min drive
  • Pontiac, MI (PTK-Oakland County Intl.)
    5 min drive

Room options

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

Suite, 1 King Bed, Accessible (Mobil Access Tub) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Addl Living Area)

Suite, 1 King Bed with Sofa bed (Addl Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Addl Living Area)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Low Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub (Low Floor)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

American Inn & Suites Waterford

Pool
Pet friendly
Parking included
Free WiFi
3.1 out of 5, (953)
The price is $55
per night
$59 total
includes taxes & fees
Jan 2 - Jan 3
American Inn & Suites Waterford

About this property

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Waterford hotel with free breakfast
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel offers 83 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from August 22 2023 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
"Holiday Inn Express Hotel Suites Waterford an IHG Hotel"
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 868 reviews" "
Rating 8 - Good. 244 out of 868 reviews" "
Rating 6 - Okay. 58 out of 868 reviews" "
Rating 4 - Poor. 28 out of 868 reviews" "
Rating 2 - Terrible. 29 out of 868 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and friendly staff Room was very clean very convenient location for our travellin needs
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Douglas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I reserved a room for my pregnant granddaughter and her husband for their 1 year anniversary. I thought I had got a room with a jetted tub so they could relax but I guess I didn't. When she checked in there was a sign on the counter saying ' the pool was closed for RENOVATION...' I said what bad timing because here in Michigan it was Dream cruise weekend, the middle of August and hot! One of the workers behind the desk ( I'm sorry I did not get her name) said it was not being renovated but she chose to close it for maintenance waiting for the pool person and said it was supposed to reopen. I guess it did but the problem is the front desk said the sign was never up in the first place. I went up in person the next day and was told someone would call me...that didn't happen. So in conclusion I will not use Expedia to rent a hotel room again because it seems they don't believe you unless you take pictures for proof.
Stayed 1 night in Aug 2024

10/10 Excellent

charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
My second stay I really enjoyed it. I will return.
Stayed 1 night in Aug 2024

8/10 Good

Evelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other then the construction noise at 8 am the stay was good
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was stinky and needs to be updated.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie, Dickinson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay in the Waterford area. The Queen Suite is perfect for our crew and we love being close to the pool. Breakfast is always good, with lots of variety.
Stayed 1 night in Jun 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to breakfast everything great !!
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, amenities
The room layout was inconvenient with no good place to sit and eat or watch tv.
Stayed 6 nights in Jun 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express Waterford
A highly refreshing experience. The facility was comfortable. The employees were efficient and approachable. It was very clean and probably the first place which provided daily cleaning services.
Stayed 2 nights in Aug 2024

8/10 Good

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person was very nice, the room was pretty good and clean, the breakfast had nice choices to choose from and all the staff in dining area were really nice and kept the eating area clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KF
My room was comfortable and clean...but bed was to soft and dippy..probably needed replaced...i didnt try the other bed
Stayed 1 night in Aug 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there every year for 2 days for a nearby event. The staff are very nice, very friendly. Looks like they are doing some remodeling this year, sometimes they have kitchen problems but that's not the staff's fault. Overall nice place.
Stayed 2 nights in Aug 2024

4/10 Poor

KRISTY L

Traveled with group
Disliked: Amenities, property conditions & facilities
This hotel is in very bad condition. They appear to be getting ready to remodel but its definitely not worth the price we paid in its current condition. Everything is old and ratty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jamita

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maralee

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Maralee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Free bkfst but oven was broken and there was no hot food available.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
We were just looking for a place close to a wedding shower for my niece. It met and exceeded our needs. We didn’t use any of the amenities so I can’t rate them. The rooms were clean and the staff friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so quiet, even with it being remodeled! The staff there are so nice! Ive stayed here twice, a yr apart, and both stays were great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert Stay
Our stay was great. We were in town for a concert so we had questions about the venue. The staff was knowledgeable and friendly. We would recommend this hotel to others and be staying here again ourselves in the future for other concerts.
Stayed 1 night in Jul 2024