Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

Indoor pool
Suite, 1 Bedroom, Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
400 Stephenson Hwy, Troy, MI, 48083
  • Oakland Mall
    15 min walk
  • Red Oaks Waterpark
    5 min drive
  • Troy Historic Village
    6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    37 min drive

Room options

Suite, 1 Bedroom, Jetted Tub

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Addl Living Area)

  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Comm, Mobil Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comm, Mobil Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Addl Living Area)

  • 377 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

Troy hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Wednesday and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit Hotel Troy North
Holiday Inn Express Detroit North Troy
Holiday Inn Express Detroit North Troy Hotel
Holiday Inn Express Suites Detroit North Troy
Inn Express troit Troy
Holiday Inn Express Suites Detroit North Troy

Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 750 reviews" "
Rating 8 - Good. 209 out of 750 reviews" "
Rating 6 - Okay. 89 out of 750 reviews" "
Rating 4 - Poor. 67 out of 750 reviews" "
Rating 2 - Terrible. 90 out of 750 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jwan

Stayed 2 nights in Aug 2024

2/10 Terrible

Sharlene

Traveled with family
Disliked: Amenities
Arrived with small children expecting a pool, which i had requested when i booked. Out of commission, no one informed me.
Stayed 2 nights in Aug 2024

6/10 Okay

Gerry

Traveled with family
Liked: Staff & service
Looks a little tired.
Stayed 1 night in Aug 2024

8/10 Good

Tom, Ionia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Staff & service
Room was very outdated. We booked this hotel thinking it would be greet for the kids to swim. Come to find out when we arrived that the pool
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would give this property a 5 star rating but the pool was under renovations when we got there (with no pre warning before going) so the kids were disappointed. However, staff was wonderful,our room was spacious and clean, it was a quiet area and the breakfast in the morning was delicious
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy and the employees were helpful
Stayed 1 night in Aug 2024

4/10 Poor

Tim

When the 4 of us arrived for our suite room we were told that it was taken by someone else. We then were given the only option for a smaller room instead. Also, we booked this hotel to use the pool which we found out was closed and would be for 2 weeks. I had only booked the room a week before without any notification it was closed.
Stayed 1 night in Aug 2024

8/10 Good

Keri

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel specifically for the pool and then we're not told till we got there that it was closed. Other than that it was clean and nice
Stayed 1 night in Jun 2024

10/10 Excellent

Emilee

Stayed 2 nights in Jul 2024

2/10 Terrible

Rasheed

Traveled with family and small children
This property ruined our stay by advertising with a pool even though they knew it had been shut for maintenance 😒
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 3 nights in Jul 2024

4/10 Poor

Shalone

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was not like the other Holiday Inn properties in use to. That's what i get for not looking at the pics
Stayed 1 night in Jul 2024

8/10 Good

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Little dated facility. Good enough for one night lay over
Stayed 1 night in May 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Customer Service
Checked in and said I didn’t have a reservation even after showing them my confirmation # for the 3 suites. They said that because I booked on a 3rd party that it wasn’t a guaranteed reservation and that they didn’t have any rooms available. Then the manager came out once he found out reservations but said it would be at least an hour before our rooms would be ready because they were still dirty and it was after 3. Then when our rooms were finally ready, they were still dirty. You could see hand prints all over the doors, mirrors were dirty and we had an AC unit that leaked all over the floor and had to change to a different room. I was told I was going to get a discount but haven’t seen anything on my credit card. Tyler had an attitude with every question I asked.
Stayed 1 night in Jul 2024

8/10 Good

Chi Kin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property had a very strong smoke smell and the pool was close and not mentioned when the room was booked. We ended up not staying and going to a different hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Erica

Traveled with family
The pool didn’t work and it’s the summer people want to swim they could have told me before I checked in I would have went somewhere else
Stayed 4 nights in Jul 2024

6/10 Okay

Mattie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms hot mess
One of my rooms had a lot of water damage from the air conditioner unit the floor was just wet and my room had ants in the floor and the lock on the bathroom door would not lock they had to move me to another room and that carpet was a mess as well plus the pool was down I would not have booked here had I known this however the staff there was very sweet
Stayed 2 nights in Jul 2024

10/10 Excellent

Habeeb, Carbondale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Jordyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for four nights with my family. The location of the hotel was easy access and near a lot of stores and food places. We love that this hotel offers complimentary breakfast. The staff were very friendly, helpful, and welcoming.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were assigned had a very loud cooling unit. We wereoved to another room that was perfect.
Stayed 1 night in Jun 2024

2/10 Terrible

Ari

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don’t book this spot! Not clean. Even the hallways stink
Stayed 2 nights in Jun 2024

2/10 Terrible

Jacob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again
They put me in the handicap room which in my opinion was gross. I first walk into my room and the door slams into the bathroom door because it can’t stay shut. The whole room had a weird smell to it but cranked up the cold air to try and mask it. My bed looked like a toddler made it along with what looked like Cheeto dust on my comforter. Pool has no water and they offer no good food in the lobby to purchase. My towel in the bathroom also had a hairs stuck in the fibers. The breakfast was terrible. Would never stay again. I normally would never leave this type of review but this place needs a revamp quick.
Stayed 1 night in Jun 2024