Review of American Inn Suites, Detroit Metro Airport – 2/5 Stars
I stayed here for one night in April 2025 due to its low cost and proximity to the airport, along with a shuttle service. While affordable, my overall experience was disappointing.
The Positives:
1. The front desk staff were kind and accommodating.
2. The shuttle to DTW Airport was free and convenient.
3. Basic amenities like towels, soap, and a clean bed were provided.
The Negatives:
1. The room was in poor condition: holes in the walls, a torn decorative blanket, and a bathroom with brown stains on the shower floor and a cracked light switch plate – a potential safety hazard.
2. The "continental breakfast" was subpar, offering stale bread and muffins, cereal without milk, and a rusty toaster.
3. Staff dressed unprofessionally in casual attire, diminishing the hotel’s overall image.
4. The shuttle ride back to the airport included a minor accident due to reckless driving, which caused delays.
Summary:
Despite a few upsides, the many negatives—including room disrepair and unprofessional standards—made this stay unpleasant. I’m glad I only stayed one night. I would recommend anyone in the future to consider booking a hotel elsewhere.