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Residence Inn by Marriott Detroit Troy/Madison Heights

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Detroit Troy/Madison Heights

Terrace/patio
Reception
Fridge, microwave, stovetop, dishwasher
Sport court
Premium bedding, pillowtop beds, individually decorated

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
32650 Stephenson Hwy, Madison Heights, MI, 48071
  • Oakland Mall
    16 min walk
  • Twin Peaks
    5 min walk
  • Royal Oak Station
    13 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    36 min drive

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, pillowtop beds, individually decorated

Suite, 2 Bedrooms, Non Smoking

  • 800 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, individually decorated

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, individually decorated

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, individually decorated

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 534 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Residence Inn by Marriott Detroit Troy/Madison Heights

3-star Madison Heights hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and laundry facilities. Housekeeping is available on request.
Residence Inn by Marriott Detroit Troy/Madison Heights offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

42-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Detroit Troy/Madison Heights features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a garden. Onsite parking is available (surcharge).

Residence Inn by Marriott Detroit Troy/Madison Heights is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Detroit Aparthotel Troy/Madison Heights
Residence Inn Marriott Detroit Troy/Madison Heights
Residence Inn Troy/Madison Heights
Residence Inn Marriott Detroit Troy/Madison Heights Aparthotel
Residence Inn Marriott Detroit Troy/Madison Aparthotel
Residence Inn Marriott Detroit Troy/Madison
Resince riott troit TroyMason
Residence Inn by Marriott Detroit Troy/Madison Heights Hotel

Residence Inn by Marriott Detroit Troy/Madison Heights Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 161 out of 392 reviews" "
Rating 8 - Good. 103 out of 392 reviews" "
Rating 6 - Okay. 48 out of 392 reviews" "
Rating 4 - Poor. 31 out of 392 reviews" "
Rating 2 - Terrible. 49 out of 392 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Adrienne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A room Too dirty to clean
Our room was in disrepair and a family's members took was only slightly better. Heavily stained furniture and carpet, including the pull out bed mattress. Room had the odor of a pee accident that was cleaned but needs cleaned again. Very few dishes provided (a set of 2 or 4 is standard for an Inn). The staff were lovely and attentive. I wish they worked for management that kept the hotel in better shape. It needs some major updating.
Stayed 2 nights in Sep 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Amenities, property conditions & facilities
Not terrible. Acceptably clean. But we booked for three guests and there were no sheets or blanket supplied for the sofa bed. Had to ask. Also the shower knob malfunctioned and we were unable to turn the temperature down, then it got stuck on! Not worth the money i paid for the room.
Stayed 1 night in Sep 2024

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is very engaging and friendly. The unit was clean and pleasant. The problems that caused a lower review were the pool and Internet TV being out of service. Nonetheless a pleasant stay.
Stayed 21 nights in Aug 2024

10/10 Excellent

Painters

Stayed 4 nights in Aug 2024

10/10 Excellent

Painters

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Wonderful stay and friendly staff. The pool was closed so that was a bummer but we will be back for sure.
Stayed 3 nights in Aug 2024

8/10 Good

RAUL

Traveled with partner
Liked: Staff & service, property conditions & facilities
All good would stay again
Stayed 1 night in Aug 2024

2/10 Terrible

LaShana

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont even waste your time or money....
I chose this hotel because of convience and price. This hotel was also selected because this was my birthday weekend. The carpet in the front room had stains in it. The couch had stains and also tears on the leather part. I had a penthouse suite which means I had an upstairs and a downstairs, two bathrooms, two bedrooms, a kitchen, and a living room. There was only one garbage can and that was located in the kitchen under the sink. There were a few gnats all over the room but it wasnt too bad, at first. I was taken out for a really expensive birthday dinner. The leftovers were packaged up and brought hime to enjoy for later that evening or the next day. Imagine my surprise when we open the microwave and open oir food to it being all the way covered with gnats!!! A $200 meal thrown away because it became infested with gnats. As if that wasnt enough it happend again the next night even though we tried keeping the food in our room to eat later. These gnats were very aggressive. We also couldnt use the pool because it was very dirty and looked like it hadnt been clean in months. This used to be a top notch hotel but now its the pits. On a scake of 1 to 5 I give it a negative 15. I wont be back and I can promise you that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alonzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2024

6/10 Okay

NATALIE

Stayed 4 nights in Jul 2024

6/10 Okay

Andrea

Traveled with partner
When I entered the room I entered I immediately noticed the dirty wall and door inside the room. Sofa looked liked it needed cleaning. Pool was atrocious. Didn’t stay overnight.
Stayed 1 night in Jul 2024

4/10 Poor

Devin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not as advertised
Full bed in a queen sized room
Stayed 1 night in Jul 2024

6/10 Okay

Phillip

Business traveler
Disliked: Cleanliness, amenities
Hotel needs scrubbed
Stayed 2 nights in Jul 2024

2/10 Terrible

Tellis

Disliked: Cleanliness, property conditions & facilities, room comfort
Detroit areas worst
There were so many gnats walking over the counter tops and on our food while we're trying to eat made us very angry I'm never going back or suggesting to anyone
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Pool was broke. Down for maintenance. The two bedroom suite toilets were broken. The tub did not drain. The dishwasher was not placed correctly there was a hole in the floor. Door knobs broken. We checked out after 45 minutes. Go to Fairfield suite or Town place down the street. The place was garbage. When I went down the street other families told me they checked out too. This residence inn is complete garage does not live up to the Marriott name. I am a member of Marriott and this place makes me hate im a member
Stayed 2 nights in Jul 2024

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciation
This was a very last minute situation due to the problems with the airlines the availability of getting a room was appreciated as it was a very long day at the airport.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Staff & service
Shower curtain was moldy. Moved the couch for more space to find wrappers and crumbs underneath. Minimal amount of plates, cups, silverware, etc. Overall cleanliness wasnt good. Stains on couch. Dining table chipped and peeling. Pool was out of order wnd wasn't told ahead of time.
Stayed 7 nights in Jul 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool broken
Pool never worked the 10 days we were there. Said the warming elemnt was out. The washer and dryer was broke too. The service was great tho. I would recommend either bigger trash cans in the rooms or a bigger one outside to place our bags in.
Stayed 8 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler
When we booked their was a pool that was available for use. When we arrived we were told it needed a pump and it should be arriving within the week because it was ordered a few weeks ago. Well our entire trip we had no pool. It was a 10 day trip and one of the main reasons I chose that hotel. Also I walked into the kitchen area to prepare breakfast and the floor was flooded. The sink was leaking. I called the front desk immediately and we grabbed the towels from the bathroom to soak up the water. We told the front desk we were going to be gone for several hours and they assured us they were going to take care of the program. When we returned the problem had not be addressed. The water was still leaking. I told one of the housekeepers as well that we were going to need more towels as well and nothing was done.
Stayed 10 nights in Jul 2024

10/10 Excellent

Eric, Vacaville

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Roxane

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Rough conditions!
I booked two rooms for a family adventure. First room - 113, the microwave ran continuously while the door was shut. The tv did not work, when I called the desk for help, I was hung up on. Second room 211 - the ac did not keep a normal temperature, the room smelled badly of smoke, 1/2 of the lights in the room did not work, the cabinet doors in front of the kitchen sink were off, the room door did not lock. The website says pool, it has not been open for 3 years and there was a charge for parking in the lot. I called to talk to a manager a day after check out, she said she would call me back. Never did! This is not worth the money!!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alonzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay. Check out Immediately. TV did not work. Room full of flies.
Stayed 1 night in Jun 2024

8/10 Good

pablo

Stayed 2 nights in Jun 2024