Sonesta Simply Suites Detroit Novi

3.0 star property

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Photo gallery for Sonesta Simply Suites Detroit Novi

Exterior
Suite, Multiple Beds (Two Bedroom) | Private kitchenette | Fridge, microwave, oven, stovetop
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
42600 W 11 Mile Rd, Novi, MI, 48375
  • Twelve Oaks Mall
    ‪1 min drive‬
  • JD Racing Indoor Karting
    ‪3 min drive‬
  • Suburban Collection Showplace
    ‪3 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪32 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub One Bedroom)

  • 391.4 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub Home Office)

  • 391.4 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom with Home Office)

  • 462.6 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Rollin Shower Offic)

  • 391.4 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • 391.4 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 391.4 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio Home Office)

  • 391.4 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • 533.7 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Detroit Novi

3-star Novi hotel with in-room kitchens
A fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 20-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta Simply Suites Detroit Novi is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott TownePlace Suites Novi
TownePlace Suites Detroit Novi
TownePlace Suites Marriott Detroit Hotel Novi
TownePlace Suites Marriott Detroit Novi Hotel
TownePlace Suites Marriott Detroit Hotel
TownePlace Suites Marriott Detroit Novi
TownePlace Suites Marriott Detroit
Sonesta Simply Suites Detroit Novi Novi
Sonesta Simply Suites Detroit Novi Hotel
TownePlace Suites by Marriott Detroit Novi
Sonesta Simply Suites Detroit Novi Hotel Novi

Sonesta Simply Suites Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 224 out of 570 reviews
Rating 8 - Good. 166 out of 570 reviews
Rating 6 - Okay. 82 out of 570 reviews
Rating 4 - Poor. 43 out of 570 reviews
Rating 2 - Terrible. 55 out of 570 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Joseph

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Save your money

So, I have video of bad water damage not repaired and they just rented this room like it was ok. It was not repaired and several other things that don’t justify the cost. And…. Neighbor was unhinged and the police kept coming out at. Light And the manager blamed me.
Stayed 5 nights in Feb 2025

8/10 Good

Bryan

Liked: Cleanliness
One small trashcan for rhe while suite. Vents were dirty and furniture at end of its life. Confortable bed though and shower was good.
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Traveled with group
Liked: Staff & service
The front staff was excellent. Love the price point on the 2 bedroom suite we got. Cleanliness was lacking. While we were happy with the clean sheets, comfortable bed and clean towels, the room really needs a deep clean. There was popcorn stuck in the couch, missing drape, broken drawer in bathroom and the walls were dirty in the main area. But wasnt so bad that we felt the need to complain.
Stayed 1 night in Feb 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent for our needs. We have shared info with our friends & I'm sure we'll be back
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty dirty dirty

I booked a two bedroom suit. Upon entering it I noticed it had not been vacuumed. Upon further examination the stove had food stuck to it, the furniture was full of dust, there were wrappers on the floor, one bedroom had a bunch of change on a nightstand and the bathtub had dirty washcloths in it. When I complained to the front desk they immediately took care of me; however, did not have another two bedroom nor did they have a room large enough for my family (4 of us) to stay in together. We were split between two rooms- which is difficult as one of our children has severe medical complexities. Those rooms, while cleaner than the first, also had issues with hair in the bathtub, on the shower curtain, and the kitchen areas needed to be swept. I did not get the lady’s name who helped us at the front desk, but I will add that she was amazing. She was super apologetic about the first room and moved people around so that we could at least be on the same floor. Her customer service was ten stars.
Stayed 1 night in Feb 2025

6/10 Okay

Destini

Stayed 1 night in Jan 2025

6/10 Okay

Denise

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was unfortunate that there was no hot water. We stayed here last year and still had the same problem.
Stayed 1 night in Jan 2025

4/10 Poor

Aphrodisia

Stayed 1 night in Jan 2025

4/10 Poor

Aphrodisia

Disliked: Cleanliness, property conditions & facilities
No hot water the second day
Stayed 2 nights in Jan 2025

8/10 Good

Taylor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing negative for us was we reserved 3 rooms all with same last name. I sent hotel note to place us together. Their idea was 3 different floor one above the other. On positive side we were able to run up and down the stairs as we were right next to stairs. Place was clean comfortable and close to what we were there for.
Stayed 2 nights in Jan 2025

6/10 Okay

Jamal

Liked: Cleanliness
It was a decent hotel the temperature controls. Didn't function properly, and the TV was older. With not a lot of options for channel selection
Stayed 1 night in Jan 2025

4/10 Poor

Alexis

Stayed 1 night in Jan 2025

2/10 Terrible

Timeka

Disliked: Cleanliness, property conditions & facilities
My Room was Terrible cracked paint with hole in the wall where u hang your towels at platter cracked from top of ceiling all way to bottom of floor work giant bubble in it plus dust vent no cover worn dust i in it that had never been cleaned. No 1 would come cover it up either had to stick towels in it rite over toilet in case if anything crawled out of it and plus allergic to dust it's in sanitary, discussing to breathe that in it was last room they claim room needs to be closed of and renovated. Plus the couch cushion seat had a how in it with the white foam showing and couch looks 100 years old drops all around it on the corners. THIS IS UNACCEPTABLE FOR $120 for 1 nite. U would think better service and looking rooms in the Suburb of Novi. I have pictures that don't lie with time stamps. There's other things wrong with room again
Stayed 1 night in Jan 2025

6/10 Okay

Jo-Ann Karly

Traveled with partner
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Stayed 4 nights in Jan 2025

8/10 Good

Sameera

Stayed 1 night in Jan 2025

10/10 Excellent

princess

Liked: Cleanliness, staff & service, amenities
My room was very clean. 10 for the bathroom
Stayed 1 night in Jan 2025

8/10 Good

Fortune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jahan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I would not stay here again. They are unapologetically filthy. Could not sit on the couch because it had so many stains of something being spilled all over it, there was black mold present in the shower, the coffee pot had old coffee it in, and when I opened the part to put the coffee grinds in, there were old coffee grinds with MOLD all over them. 0/10 I do not recommend this place.
Stayed 1 night in Dec 2024

2/10 Terrible

Tae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Douglas

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were wonderful, unfortunately the rooms and furnishings were a bit run down and a lot of noise at night
Stayed 2 nights in Dec 2024