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WoodSpring Suites Detroit Madison Heights

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WoodSpring Suites Detroit Madison Heights

Exterior
Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub) | Free WiFi
Full-size fridge, microwave, stovetop, freezer
Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub) | Free WiFi
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
32400 Stephenson Highway, Madison Heights, MI, 48071
  • Oakland Mall
    17 min walk
  • Red Oaks Waterpark
    4 min drive
  • Royal Oak Music Theatre
    8 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    37 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub) | Free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Dishes Included)

Standard Room, 2 Queen Beds, Non Smoking (Dishes Included) | Free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Dishes Included)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Dishes Included)

Standard Room, 1 Queen Bed, Non Smoking (Dishes Included) | Free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Dishes Included)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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$95 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

WoodSpring Suites Detroit Madison Heights

Madison Heights hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has laundry facilities and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Detroit Madison Heights offers 122 accommodations with air conditioning. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

WoodSpring Suites Detroit Madison Heights features a fitness center, a vending machine, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

WoodSpring Suites Detroit Madison Heights is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Bed sheets fee: USD 7.00 per person, per week (or guests may bring their own)
  • Towels fee: USD 7.00 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Detroit Madison Heights Hotel
WoodSpring Suites Detroit Madison Heights Madison Heights
WoodSpring Suites Detroit Madison Heights Hotel Madison Heights

WoodSpring Suites Detroit Madison Heights Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 175 reviews" "
Rating 8 - Good. 33 out of 175 reviews" "
Rating 6 - Okay. 27 out of 175 reviews" "
Rating 4 - Poor. 15 out of 175 reviews" "
Rating 2 - Terrible. 31 out of 175 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tiffany

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN dont stop RUN
Service is terrible in this hotel. DO NOT STAY HERE. No one is ever helpful. No one is ever available. Noisy hotel trashy people stay here and you can never get a refund.
Stayed 7 nights in Aug 2024

4/10 Poor

Christopher

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

david

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible service
The front desk closed at 6PM. I checked in at 5:30pm, after finishing dinner outside, I back to the room, noticed that there was no soap and shampoo. Front desk was closed and there were no one on duty. Only a small note on the paper said can call 555. I called 555 told the woman on the phone that I need soap and shampoo, she was half sleep and told me I should wait until next morning 10am. Or I can wait at the front desk to see if anyone show up. This is ridiculous and not acceptalbe. At 9:30 pm, I have to drive to find a grocery buy shampoo for my first night stay. And the the next morning no wifi and some of the power supply in the room did not work. The next 2 days, wifi is not statable and this is the awful feel stay in the hotel. TERRIBLE.
Stayed 2 nights in Aug 2024

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Woodward Dream Cruise
Hotel was clean. Quite much noise from other rooms. I-75 is next to it so it's not a quiet place, lots of noise from traffic. Power outage on the morning of last day was a bit of inconvenience. Had to go to Starbucks to charge my phone and to use internet.
Stayed 4 nights in Aug 2024

2/10 Terrible

Brandy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Painters

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Lazy sloppy unprofessional
Very terrible awful service. Doors DO NOT work. Guy at front desk is lazy and unprofessional
Stayed 4 nights in Aug 2024

6/10 Okay

Bouavan

Traveled with group
Stayed 2 nights in Aug 2024

4/10 Poor

Bonnie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Noisy, dogs barking, neighbor pounding on floor or wall all night, elevators wreaked of pot, family with 2 kids sleeping in parking lot both nights we were there. We felt very uncomfortable coming in at night.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 5 nights in Aug 2024

6/10 Okay

Esther

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our flight was delay so we have to do after hours check in. The person in charged at the front desk didn’t even greet us even though my husband and I apologized for the lateness. She didn’t even open the window completely to look at our faces. We even know her name or look at her face. She didn’t say a word. When she gave me the keys for the room, she didn’t give us directions on how to get to the room or any information about the facilities of the hotel. Not welcoming at all. Also the person in the front desk at check out not welcoming at all. I think some improvement on that area would be beneficial for the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Alonzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 7 nights in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. Extremely poor customer service when checking in. This hotel has a very unclear (not stated) policy for their definition of an 'adult' (which apparently is 21 but not found documented anywhere in the reservation process). We made a reservation and paid in full for 4 nights for my 19-year-old adult daughter. When checking in she was denied check in with very rude front desk staff. The hotel also refused to give us a refund for the stay that we were unable to use. This is extremely poor customer service. I am extremely disappointed and will never stay at this or any other 'choice hotels' property in the future. Shame on you for not taking care of your customers! I will be sharing this story with everyone I know.
Stayed 4 nights in Jul 2024

2/10 Terrible

Yolanda E, Detroit

Stayed 9 nights in Jul 2024

6/10 Okay

lorie

Business traveler
Very tall weeds were all around the building and blocking the sidewalks made the outside appearance very unappealing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daphne

Stayed 7 nights in Jul 2024

6/10 Okay

Lawrence

Traveled with family
Ok
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Canceled room day of check in
Unfortunately this was the most terrible experience I’ve had with any hotel. I booked this room at least 2 months in advance. They even took out a “guarantee booking” deposit the day before check in. I didn’t know about it because on the 3rd party site it did not mention it so I called Woodsprings and spoke to a lady. She told me their website mentions it. I was okay with that knowing it at least secured my booking. Here’s the terrible part. We arrive at our destination after an 11 hour trip. I go check in at 3pm just for the front desk to tell me they cancel my booking! They said they called me twice (which they did) but it was literally at 10:45am. I had no idea because I didn’t have much service being we are literally on the road. The reason I was given is because they had to “extend some company’s contract and that there was a tournament in town.” I’m livid at this point because first of all you call me the day of check in while I’m on the road and cancel my booking. The manager was rude because yes I was expressing my frustration but who wouldn’t? I’m pregnant with 2 small children with no place to stay. Her solution was to have us get into a room with 1 queen size bed. How are we supposed to fit in one bed really? After I went off the manager pretty much told me to leave and she wouldn’t help any further which is fine because I wouldn’t stay there anyway. Sad part is we had a great experience at the same hotel just a few years earlier. Will never go back again!!
Stayed 3 nights in Jul 2024

6/10 Okay

Jacqueline

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I love the room layout, the
Stayed 7 nights in Jul 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Started off bad but overall its a nice hotel.
Hotel was quiet,clean and comfortable but had inconvenience issues. I tried to check in at 4:15 PM. I was told I had to wait because it was shift change and the employees were making room changes on the computer. I waited nearly 30 minutes until another irritated guest spoke her mind. After I finally checked in, I was anxious to shower. But there where no towels or wash cloths. But after these issues, I enjoyed my stay and the rooms were very clean and comfortable with working appliances.
Stayed 1 night in Jul 2024