Woodspring Suites Detroit Sterling Heights

2.5 star property

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Photo gallery for Woodspring Suites Detroit Sterling Heights

Front of property
Queen Suite Two Queen Beds w/ Dishwasher (Dishes/Cookware Included) | Desk, blackout drapes, free WiFi, bed sheets
Private kitchenette
Desk, blackout drapes, free WiFi, bed sheets
Private kitchenette

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Free WiFi
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
36553 Van Dyke Ave, Sterling Heights, MI, 48312
  • Freedom Hill Amphitheatre
    ‪5 min drive‬
  • General Motors Global Technical Center
    ‪10 min drive‬
  • Detroit Zoo
    ‪15 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪45 min drive‬

Room options

Queen Suite w/ Dishwasher (Dishes/Cookware Included)

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Suite Accessible

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Suite with Sofa and Dishwasher (Dishes/Cookware Included)

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Suite with Sofa Accessible

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Suite with Sofa

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Suite Two Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Queen Suite Two Queen Beds Accessible

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Queen Suite Two Queen Beds w/ Dishwasher (Dishes/Cookware Included)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Queen Suite

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Woodspring Suites Detroit Sterling Heights

Sterling Heights hotel with free in-room WiFi
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and free self parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Woodspring Suites Detroit Sterling Heights offers 122 air-conditioned accommodations with blackout drapes/curtains. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.

This Sterling Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Woodspring Suites Detroit Sterling Heights features a 24-hour fitness center, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This Sterling Heights hotel also offers laundry facilities and a water dispenser. Complimentary self parking is available on site.

Woodspring Suites Detroit Sterling Heights is a smoke-free property.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 7.00 at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: USD 7.00 per week
  • Bed sheets fee: USD 7.00 per person, per week (or guests may bring their own)
  • Towels fee: USD 7.00 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Detroit Sterling Heights Hotel
Woodspring Suites Detroit Sterling Heights Sterling Heights

Woodspring Suites Detroit Sterling Heights Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 199 reviews
Rating 8 - Good. 36 out of 199 reviews
Rating 6 - Okay. 22 out of 199 reviews
Rating 4 - Poor. 15 out of 199 reviews
Rating 2 - Terrible. 25 out of 199 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chersu H

Traveled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Darious

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Sue Ann, Sarasota

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to stay at the hotel. The room I was assigned to had not been cleaned. They did not have any other rooms in the hotel available. I communicated with Expedia to complain and be refunded and reimbursed for a room next door at Tru by Hilton. I sent pictures of the dirty room. I have not heard back from anyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laterisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with stovetop, refrigerator and microwave. Nice bathroom and wonderful staff. I liked it.
Stayed 1 night in Dec 2024

2/10 Terrible

Nour

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deals

Place is new so it's clean and simple. Bed were comfy however, the frame could be more stable as it rock back and forth.
Stayed 2 nights in Jan 2025

4/10 Poor

Tracy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The check in was the WORST!!! You are not told that after 8pm you will need to use the kiosk. Great! The kiosk is horrible. We waited almost 30 minutes before someone would come on the kiosk to help! 30 minutes!! Asked to speak with the manager, she came on and was rude.When asked if she could check me in, she told me she was in her pajamas and was unable to assist. When I called the customer assist number to ask for help with checking in, the lady on the phone was focused on signing me up with a rewards account. Our heater didn’t work. Called for help. No help came. A chilly room it was. Would not recommend this stay!!! Absolutely NOT. Checked out well before checkout time!!
Stayed 1 night in Jan 2025

10/10 Excellent

Tayseer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ziad, Bartlett

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

alan

Stayed 2 nights in Nov 2024

2/10 Terrible

Faiza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, Good price, No frills

This was a first stay- I’ll start with what went wrong. The Hotels.com site & Woodspring site did not match on room type or availability, I learned. I called the hotel directly the day I booked thru Hotels.com to make sure I was getting the right style room. I drove 5hrs to get there, only to find my reservation was NOT for the correct room type- & housekeeping was behind. Thank goodness for the gentleman at the desk, Cedric! With only an hour delay, he was able to pull it together with housekeeping & switching things up to get me the correct room! The only issue room-wise was the floor had several large areas of sticky spills- I had to mop it myself- but was otherwise was very clean & perfect for our needs. The room was more like a studio apartment than hotel room- it was great for our small holiday gathering. Other desk staff were very friendly & accommodating as well. It turned out to be an excellent stay, at a good price- I will book there again- but do it directly with the hotel. Things to note: there is a $100 deposit fee that Hotels.com does not disclose; the kitchenettes do not come stocked AT ALL- be prepared to bring everything you need if you will cook, including a coffee maker; Hotel is locked down like an apartment building & unstaffed between 8pm & 8am, so plan your activities accordingly. Again, Cedric went above & beyond to meet our needs!
Stayed 2 nights in Dec 2024

2/10 Terrible

Kaye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Stayed 1 night in Dec 2024

8/10 Good

aimi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need to add housekeeping services!
Stayed 7 nights in Dec 2024

6/10 Okay

Ritta

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heat in the room was not working
Stayed 2 nights in Dec 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good just needed the heat going better
Stayed 2 nights in Dec 2024

2/10 Terrible

Francisca Baird

Business traveler, Traveled with family
Disliked: Staff & service, room comfort

You’ll get Better service at a hostel

upon arrival, there is no person working at the front desk after 4pm. You have to check yourself in and using a broken machine they have at the front door. The volume on that machine is super low so you cannot hear instructions and look at the screen at the same time. My baby woke up sick in the middle of the night and threw up, but there’s no staff to bring you clean sheets so we had to sleep on a naked bed until the morning time. They do not bring you sheets or clean the floor in the room you have to bring your linen downstairs and then go redress the bed yourself. There is a daytime attendant, but Good Luck trying to interrupt her never-ending smoke break… And when she’s not on her smoke break, she’s in the back room and cannot hear you calling her for assistance( There’s at bell at the front). I travel often and have stayed at many different places Generally, I’m super easy-going person however, this establishment was a huge disappointment. Is not centered around the customer experience or comfort whatsoever, I have received better customer service at hostels. I would not recommend anybody to stay here with family
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at this property. I didn’t realize this was more of long term stay place vs an overnight trip kind of place. It was good none the less.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alontae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a short stay but, I really enjoyed my room. It was super clean and pretty quiet. I was able to get so very well needed rest. I would for sure stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jingyu

Stayed 1 night in Nov 2024