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This hotel is becoming more and more basic

When we arrived, there was a light out in our room. It was fixed the next day but I really could have used it at night as it was the hallway light in front of the closet. The guest services person took an order for room service for the second morning as we had to leave before the breakfast opened. Instead of a blueberry muffin, I received blueberry pancakes. Instead of a small mango/yogurt parfait, I received a dish of some kind of yogurt and a dish of mangos. Needless to say, I did not eat breakfast. The best thing about the hotel was the location. We have stayed in and loved other Mandarin Orientals. This was not up to their standards.

Great hotel staff super helpful and friendly

The room was beautiful. We even got an upgrade! The bed was the most comfortable of the whole trip. The air conditioner worked wonderfully the room. Service pizza was terrible but everything else was amazing

Great stay with family in Amsterdam, friendly, helpful staff. Great walking to sites location and cozy, air conditioned rooms.