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The hotel staff are the best thing about the property - they simply cannot do enough to service your needs. We stayed here for a week due to its proximity to the airport and other areas we needed to attend to. The rooms around the central atrium are sufficient but VERY dated. They are dark, old fashioned and the colour scheme and decor needs an urgent revamp. The outer wings have the deluxe rooms and frankly, feel like a whole new hotel. Modern, well lit, spacious and feel like a downtown hotel. However the beds in BOTH rooms were very comfortable. The breakfast is basic but sufficient. There are free shuttle buses to the nearby malls and are a useful addition if you don't mind sticking to their time table. The pool area is well manned and never too busy. The shisha area outside is fantastic with a large LED screen for sporting events. There are other restaurants there but we didn't try Howdy's or the Japanese place. Big shout out to Hasan and the concierge teams for being super heros in the 55C heat and keeping us cool, informed and safe.

Very nice and clean hotel

Good place for staying in downtown Dubai

They have great facilities and services. I like them every thing.

I feel home and the staff is very unique by all meanings

Another great time at the RIU we can only recommend this hotel it has everything you need the staff can’t do enough for you

Excellent hotel for the price