Mama Shelter Dijon

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Dijon

Restaurant
Room, 1 Queen Bed (Large) | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap
Karaoke room
Lounge
Sports facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
8 rue du Docteur Maret, Dijon, 21000
  • Dijon Cathedral
    1 min walk
  • Darcy Square
    3 min walk
  • Place Emile Zola
    6 min walk
  • Dijon (DIJ-Dijon - Burgundy)
    23 min drive

Room options

Room, 1 Double Bed (Medium)

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Room (Large Mama Window)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Large)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Twin Room, 2 Twin Beds (Medium)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mama Shelter Dijon

4-star hotel in Dijon Centre Ville
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Change of towels is available on request.
Mama Shelter Dijon offers 120 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 4 meeting rooms are available. This Art Deco hotel also offers gift shops/newsstands, karaoke, and concierge services. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Mama Shelter Dijon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mama Shelter Dijon has a restaurant on site.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Evening entertainment
  • Foosball table
  • Karaoke

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.82 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19 per day
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Dijon
Mama Shelter Dijon Hotel
Mama Shelter Dijon Dijon
Mama Shelter Dijon Hotel Dijon
Mama Shelter Dijon (Ouverture été 2023)

Mama Shelter Dijon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 101 out of 134 reviews" "
Rating 8 - Good. 21 out of 134 reviews" "
Rating 6 - Okay. 8 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 3 out of 134 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for our overnight stop. The only criticism was that the restaurant has limited choices for picky 13-18 year olds. Burgers are only served at lunch for some reason, leaving the chewy bavette steak as the only option - fries were great however.
Stayed 1 night in Aug 2024

10/10 Excellent

GONUL

Liked: Cleanliness, staff & service, property conditions & facilities
was higher expectation good place to stop for couple nights
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brendan

Stayed 2 nights in Jul 2024

10/10 Excellent

Scarlett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find. We came with friends for the night and loved it stay. Really comfy beds, friendly staff, easy parking (make sure you pre-book) sand so convenient for sightseeing. Will definitely be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic little hotel right in the centre of the town just behind the main shopping area. The rooms are beautifully decorated with super comfy beds and the bar and restaurant are done out in a quirky and trendy style. Very family friendly and staff couldn't have been more pleasant. Will definitely return.
Stayed 1 night in Jul 2024

8/10 Good

Simon (Amex)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location in the centre. Lovely staff and great restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this hotel! The bed and pillows were so comfortable; we slept really well. The shower/tub combo took some getting used to for us Americans. Basically, you're in a tub with a handheld shower. You need to sit in bath water and rinse your soap and shampoo with the handheld shower head. We were spraying a bit wildly at first but did get the hang of it! The hotel is in a great location-convenient to the heart of Dijon and just a 10-minute walk from the train station. I highly recommend it!
Stayed 2 nights in Jun 2024

10/10 Excellent

MISS GEMMA WEBSTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
I thought the hotel was cool, had fun decor and was comfortable. The breakfast was good and the staff friendly. Well positioned for exploring. An older retired family member travelling with us didn’t like the hotel for no real reason that I could ascertain, perhaps it was too cool (rolls eyes) but I guess you just can’t please everyone!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great trendy hotel
A lovely trendy hotel. Staff friendly and close to city. A great location. Would of liked tea, coffee making facilities in the room.
Stayed 1 night in Jun 2024

10/10 Excellent

Evelyn, San Francisco

Liked: Amenities
Brand new hotel, well done, good location in old Dijon
Stayed 4 nights in May 2024

2/10 Terrible

ryan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Four star looks one star service The property is fun and hip but beware if you Pre pay on Expedia. They will double charge you. We had two rooms booked on two seperate bills. One party checked out earlier and the front desk upon check out tried to charge them again. They showed them the Expedia and receipt and they did not charge them. When I checked out the same events occurred. However , this time the women at the front desk said they needed to cover just the tax for 11 euros which also happens to be prepaid through Expedia. An invoice of the 11 euros was sent followed by a second invoice for the entire stay and my card was charged without my authorization. I immediately spoke to the front desk and showed her my receipt of payment through Expedia. She was unable to refund Me at the moment since her manager had to do it. She informed her manager ,Louise ,would contact me in two hours. I never received a call and when I called to follow up after the two hours. I was told I would be given a call back in ten minutes. Needless to say but I have yet to receive a call. I have checked my credit card statement and it was charged. If you have booked through Expedia do not leave a deposit in cc leave it in cash or this will happen to you ! I hope they will rectify the situation but I have my doubts since I have yet to be contacted. Reversing a charge should not be hard for a chain hotel
Stayed 2 nights in May 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. We highly recommend it. Super easy to walk to everything and just so funky and cool. Stay here!
Stayed 3 nights in May 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, property conditions & facilities
The furnishings at the hotel are very fashionable and hip, but unfortunately, the service leaves a lot to be desired. At the restaurant the staff is quite inattentive and also requested payment for our food immediately as it was delivered. It took several firm words to be able to pay with card instead of charging to our room. Most of the young restaurant staff only spoke French even though it is a larger, chain hotel. Needless to say, our plan to stay and enjoy the music was quickly changed and we left after one drink, instead of several and more food dishes as originally planned. Their loss! The rooms are pretty but a bit lacking: no hot water heater or coffee station, only some cheap plastic cups. And the “family” room is just two connecting rooms with no sitting area. For parking they have very few spaces and you have to reserve in advance—they never let us know that detail sadly—and unbelievably there is no loading or standing zone in front of the hotel for most people who will then have to drive to the public parking garage. Inconvenient and stressful. I think the target audience for them are young, fashionable, pretty French people (they even sell “adult” items in the hotel shop). If you are not that, I recommend a different hotel, otherwise you will feel a bit of an outsider and interloper. They are just too cool for school.
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Dijon
Super comfortable, great breakfast. Very central and lovely rooms. Could do with a coffee machine/ kettle in room, more in the fridge and better shower stuff than a small bar of soap that does everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wen, Mountain View

Cool vibe and comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

WONJUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean and reception was very kind
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again in a heartbeat
This hotel was perfect. Room size, condition, comfort, showers, decor, all great. So much attention to detail on the general decor everywhere, hallways, lobby, bar/restaurant. The bar/restaurant area was very cool, great place for an evening meal or a few drinks and the food was excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was just perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Stayed 1 night in Jan 2024

10/10 Excellent

Pablette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, super friendly staff and beautiful spaces
Stayed 1 night in Oct 2023