A steam room, a hot tub, and conference space are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Ptarmigan Lodge offers 73 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.
Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include a hot tub and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Best Western Ptarmigan Lodge features a hot tub and a steam room. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.
Best Western Ptarmigan Lodge is a smoke-free property.
Guests are offered a complimentary continental breakfast.
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Free area shuttle
Free self parking on site
RV/bus/truck parking on site
Onsite parking includes off-street options
Food and drink
Free continental breakfast
Things to do
Hot tub
Steam room
Family friendly
Free area shuttle
In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Computer station
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
4 buildings
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Refrigerator
More
Ceiling fan
Desk
Free local calls
Iron/ironing board
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet deposit: USD 50.00 per stay
Pet fee: USD 10 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Property is also known as
Best Western Ptarmigan
Best Western Ptarmigan Lodge
Best Western Ptarmigan Lodge Dillon
Best Western Ptarmigan Lodge Hotel
Best Western Ptarmigan Lodge Hotel Dillon
Ptarmigan Best Western
Ptarmigan Lodge
Best Western Dillon
Best Western Ptarmigan Hotel Dillon
Dillon Best Western
Best Western Ptarmigan Dillon
Best Western Ptarmigan Dillon
Best Western Ptarmigan Lodge Hotel
Best Western Ptarmigan Lodge Dillon
Best Western Ptarmigan Lodge Hotel Dillon
Reviews
Best Western Ptarmigan Lodge Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Rating 10 - Excellent. 772 out of 1184 reviews
10 - Excellent
772
Rating 8 - Good. 274 out of 1184 reviews
8 - Good
274
Rating 6 - Okay. 86 out of 1184 reviews
6 - Okay
86
Rating 4 - Poor. 25 out of 1184 reviews
4 - Poor
25
Rating 2 - Terrible. 27 out of 1184 reviews
2 - Terrible
27
Reviews
8/10 Good
Colin
Traveled with group, Traveled with partner, Traveled with family
Sep 2, 2025
Liked: Cleanliness, staff & service
This property is an excellent choice if you’re attending a concert at the Dillon Amphitheater. The location couldn’t be more convenient—the venue is literally right across the street, and parking is easy. While the hotel does show its age and I experienced some issues with room key cards (three out of four stopped working), the overall convenience and experience far outweigh the drawbacks. I would definitely recommend staying here.
I've been staying at this hotel in the summer for years now. It is in a great location. Its clean & comfortable, and best of all, they allow me to have my Golden retriever with me. Its been kept up and improved over the years. The grounds are pretty. The breakfast is good enough for a great start to your day. Nothing fancy, but tasty.
This is a lovely place with a great staff. The breakfast is top notch with several hot choices. The room was large, as was the bathroom. We were surprised that there was no air conditioning. AC would have been nice so that we could have closed the windows as we were trying to sleep with the concert across the street filling our room. We would also have heard less of the very loud conversation outside our room. Aside from that, good visit.
Carla J
Stayed 1 night in Aug 2025
8/10 Good
Jeanette
Aug 25, 2025
Liked: Cleanliness, staff & service
Jeanette
Stayed 1 night in Aug 2025
4/10 Poor
Alexandra
Traveled with group
Aug 24, 2025
Disliked: Staff & service
Meh…
Easy if you were seeing a show at the Dylan amphitheater, otherwise I would avoid this place. We didn’t have any temperature control in our room, which was hot and muggy. Multiple issues with room keys and had to go get new keys three times during our one night stay. Staff was not very friendly or warm, seemed annoyed and frustrated. Overpriced for what you get.
This is a great place to stay, especially if you're there for a show at the Dillon Ampitheatre, which is right across the street. The lakefront rooms have gorgeous views! There's no a/c, but the area stays pretty cool most of the year. The staff were friendly and helpful. I'd definitely stay again. Wonderful - and very walkable - location!
Stéphanie
Stayed 1 night in Aug 2025
6/10 Okay
Lorraine
Traveled with group
Aug 21, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs an update
Staff was lovely. The rooms are in need of updating. Lighting needs improvements.