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The National Hotel

3.0 star property

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Photo gallery for The National Hotel

Cafe
Reception
Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi
$72
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
High St, Dingwall, Scotland, IV15 9HA
  • Place, Dingwall Museum
    ‪6 min walk‬
  • Place, Inverness Castle
    ‪22 min drive‬
  • Place, Inverness Cathedral
    ‪22 min drive‬
  • Airport, Inverness (INV)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Double Room

Family Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 Double Bed

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Front of property
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  • Parking included
  • Free WiFi
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3.8 out of 5, Good, 600 reviews
The Highland Hotel by Compass Hospitality

About this property

The National Hotel

3-star Dingwall hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Change of towels is available on request.
The National Hotel offers 42 accommodations with coffee/tea makers and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area and concierge services. Onsite self parking is complimentary.

The National Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The National Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 7 for children
  • Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number SC721829

We should mention

This property does not have elevators

Property is also known as

The National Hotel Hotel
The National Hotel Dingwall
The National Hotel Hotel Dingwall

The National Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 184 reviews
Rating 8 - Good. 66 out of 184 reviews
Rating 6 - Okay. 44 out of 184 reviews
Rating 4 - Poor. 21 out of 184 reviews
Rating 2 - Terrible. 14 out of 184 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and the quick check in. The room was spacious and the bed was very comfortable. Only downside was the lack of hot water.
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Traveled with partner
Reception staff very good & helpful. Breakfast was the worst in a month of staying in different places in the UK
Stayed 1 night in Jul 2025

6/10 Okay

Bruce

Disliked: Property conditions & facilities
Average overall. However, opened the windows and the ledges were covered in large amounts of bird feces.
Stayed 1 night in Jul 2025

4/10 Poor

Alexander

Disliked: Amenities, property conditions & facilities
The shower had two temperatures - Ice cold or slightly less cold. The cold tap ran hot water and the hot tap ran room temperature. The decor is very dated, worn furniture. As a positive - parking is free and staff are nice.
Stayed 1 night in Jul 2025

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort

VERY Basic

Less than impressed with this venue. Extremely dated - probably quite pleasant in its heyday. Very few staff (only saw 2 during our overnight stay, although they were pleasant and polite enough) - seems they have to look after the hotel and adjoining bar/cafe. Room very cramped, only way to ventilate was by placing a piece of wood under the window - which was not easy to lift. No fan available when we asked. No refrigerator in room, no hairdryer. One of the sheets was dirty (looked like bird faeces). Would not use the rear car park, as did not feel car would be secure there. Photo very misleading. Could only rate this accommodation as VERY basic, although it provided a roof over our heads for the night. However, would definitely not recommend.
Stayed 1 night in Jun 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pub downstairs was great. Friendly staff but delays in check in and breakfast due to limited staff.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Hotel

Very enjoyable stay. Very clean spacious room. Very friendly courteous staff Excellent breakfast
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness
Clean, tidy and comfortable room but the stairs could do with a paint job. We didn't gave any food but the bar was ok
Stayed 1 night in Jun 2025

6/10 Okay

Barrie

Traveled with group
Liked: Cleanliness

So So

Hotel is a little run down. Breakfast, no more than average.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class customer service...staff extremely welcoming and friendly and very helpful...would definitely come again and would highly recommend it to family and friends
Stayed 1 night in Jun 2025

6/10 Okay

Catharine

Liked: Cleanliness
The overnight stay was fine, the room and condition of the areas I felt were in need of some refurbishment. The room carpet for instance was showing signs of the netting. The shower however was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
All was superb EXCEPT for the vacuuming which left a lot to be desired. However the staff everywhere were supremely helpful and friendly. Thanks to our stay at The National Hotel, we were able to contact a taxi that took us to a very small area east of Dingwall to honour our ancestors, so we are still pleased and would stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Leon

Traveled with partner
Liked: Cleanliness
Paid £71 for double room only for 2 adults. Main door locked with note saying ring this no. for attention. Immediately answered and told to enter through bar on right hand side. Poor guy on bar doing everything -serving/checking in etc etc. Hotel is a little dated and needs modernisation. Room was small (double bed against wall) . Ensuite was good -shower/sink/loo etc. Everything was clean but a little shabby. Room above arrived home late (midnight) and proceeded to get his steps in walking up and down the floor. Fridge unit outside was noisy as it turned on/off throughout the night. But for £71 I guess it was fair. Probably wouldn't stay here again but would spend a little more.
Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Stayed 1 night in Jun 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed overnight but friendly staff & in centre of town would stay again
Stayed 1 night in Jun 2025

4/10 Poor

Winifred, Dolores

Traveled with family
Liked: Cleanliness, amenities
First night heard music downstairs from our room blast what sounded like the same song with loud beat till 1:00 am. Half owner said there wasn't anything she could do about it. Hotel restaurant food was good and handy to have nearby. Rooms small, but sufficient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Stayed 2 nights in May 2025

4/10 Poor

Lenard

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If looks was the key factor for the room it deserves a 4 but when the 2 main light did not work, TV shuts down after 5 minutes, could not take a shower because only scalding hot water came out, took 2 people to open window a couple inches with blocks of wood I can only give the room a 2 out of 5. Breakfast same rating as room as most of the food that should be hot food was cold.
Stayed 1 night in May 2025

8/10 Good

Shirley

Traveled with family
Beds are fine, it was nice a blanket was on the beds as the quilts are too hot. We still had to have the window open because the room was too warm. Property is run down and could use an update. It’s close to town so there is lots of restaurants to choose from.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room lovely and staff very efficient and friendly would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms and basic, but a good price
Stayed 1 night in May 2025

6/10 Okay

Frances

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds and pillows were clean and comfy, the shower was nice, bathroom has been updated. We were in room 115 and the rug was absolutely disgusting!! We would not put our feet on it nor any of our baggage. We ended up putting the blanket from the bed down to cover it as it made us ill just looking at it. It would be for this reason only as everything else was good but we would not reccommend this stay. Hopefully the rugs will be replaced.
Stayed 2 nights in May 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with family
Disliked: Property conditions & facilities
Area was nice and quiet. Hotel looking tired need of refurb.
Stayed 2 nights in May 2025

6/10 Okay

Mary

Liked: Cleanliness
The area around the outside of the hotel and where you parked your car was a bit dirty. The property itself was OK but when we arrived it looked closed up and not very inviting.
Stayed 1 night in Apr 2025