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The National Hotel

3.0 star property

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Photo gallery for The National Hotel

Cafe
Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
$74
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
High St, Dingwall, Scotland, IV15 9HA
  • Place, Dingwall Museum
    ‪6 min walk‬
  • Place, Inverness Castle
    ‪21 min drive‬
  • Place, Inverness Cathedral
    ‪22 min drive‬
  • Airport, Inverness (INV)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Double Room

Family Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 Double Bed

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Front of property
The Highland Hotel by Compass Hospitality
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 607 reviews
The Highland Hotel by Compass Hospitality

About this property

The National Hotel

3-star Dingwall hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
The National Hotel offers 42 accommodations with coffee/tea makers and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 2 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area and concierge services. Onsite self parking is complimentary.

The National Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The National Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 7 for children
  • Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number SC721829

We should mention

This property does not have elevators

Property is also known as

The National Hotel Hotel
The National Hotel Dingwall
The National Hotel Hotel Dingwall

The National Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 195 reviews
Rating 8 - Good. 68 out of 195 reviews
Rating 6 - Okay. 45 out of 195 reviews
Rating 4 - Poor. 21 out of 195 reviews
Rating 2 - Terrible. 14 out of 195 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

philip

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was locked up while 4pm hotel is passed its sell by date by years ! And Breakfast was like chimpanzee s party ?wasachim
Stayed 1 night in Oct 2025

2/10 Terrible

Aaron

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The contact number on the website leaves you unanswered, so there is no way to contact them before your booking Arrives at hotel before check in and there is no members of staff apart from 2 cleaners. There is 2 numbers on the front desk for call if there is no staff, however again, there was no answer. Eventually the manager arrived rubbing his eyes Poor service from what I can only assume to be the manager. Sighed at every question asked and made us feel like an inconvenience because we arrived early. There is a storm outside and we asked if we could sit inside to wait for check in, and again, the manager sighed and said we could sit at the chairs at the front door. We actually left instead because of the way he made us feel, and sat outside in the car during a storm. We arrived again at 3:50 to check in as this "manager" said check in was between 3pm and 4. No answer at the front desk again. We catch a cleaner and ask them for this man to check us in. He refused to come down stairs and told the cleaner we would need to wait another 10 minutes. The next morning, once again, no staff for breakfast. The breakfast was extremely poor poor quality. The options are ridiculously limited as is clearly served as a first come basis. If you are entering any later than 8am then everything is gone. We had a dog and wanted to clarify if we could sit inside so we called the number at the desk. This same manager answered and told us he would be right down. No one showed and left.
Stayed 1 night in Oct 2025

6/10 Okay

Jackie

Traveled with family
Disliked: Staff & service
From and unwelcoming hotel overall. Clean room and comfortable bed but poor shower and television reception. Substandard service and limited selection of foods at breakfast and did not have a number of the foods offered on the limited 3 options on the breakfast menu e.g. porridge with berries and honey - NO BERRIES 1st thing on Sunday morning. Bar closed and no food available in the hotel at all due to ‘lack of staff’. Private function until midnight on our first night meant we did not get to sleep until after it stopped at midnight.
Stayed 2 nights in Sep 2025

4/10 Poor

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
parking was available. Food did not exist no chef available. No breakfast that was paid for in advance - and still awaiting the refund that was promised. This was authorised at the property!!! Bar had no available draughts and very poorly stocked fridges. Wifi is terrible.
Stayed 2 nights in Sep 2025

4/10 Poor

Alistair

Disliked: Staff & service
The breakfast was a disgrace, we paid extra for breakfast which turned out to be toast and a yogurt!!
Stayed 2 nights in Sep 2025

6/10 Okay

gary

Disliked: Staff & service, property conditions & facilities
The hotel has a staffing issue and lack of people meant we felt like this was a self service hotel. The breakfast ingredients were cheap and this came through in the quality of the breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Kirsty

Traveled with family
The bed was comfortable, was a bit dated though. Didn’t have much option for breakfast but was a good size.
Stayed 1 night in Sep 2025

6/10 Okay

Alan

Improvement

Could do with handrai In shower unit for older people in the room you put me in.
Stayed 1 night in Sep 2025

4/10 Poor

Archie

Disliked: Property conditions & facilities
The hotel is pretty run-down. The room was clean, the TV worked but the beds were very narrow and uncomfortable. The toilet was clean, and there were towels, but again it was very small (shower, no bath).The breakfast in the morning was adequate, but with a bus load of Chinese tourists, the single person at breakfast was overrun. I would not recommend it
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly check in. Informative gave us later check out due to the nature of our stay. Room very spacious and clean. However room very cold radiator doesnt work. Called the number at reception they brought a portable heater which was fab. If it had just been my partner & myself staying it
Stayed 1 night in Sep 2025

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soiled sheets on bed, curtains hanging off, no bulbs in light
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Basic, clean, comfortable 1 night stay.

The location was great for the station. The check in was via the bar and the man was very friendly and helpful. He appeared to be working alone. The hotel itself although clean and comfortable was in desperate need of updating and maintenance - the gutters were great for the grass! Didn't try the shower or the breakfast. Ok for 1 night.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Would definitely stay again

The room was clean on arrival although a little tired in places mainly in the shower area. The bed was amazingly comfortable giving a great night sleep. The staff are polite, friendly and very willing to help in anyway they can
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, shame about the hotel.

Ample parking, friendly staff. Very dated and definitely not the best sleep ive had, bed was solid and creaky floorboards above me didnt help matters. Clean bed linen and fresh towels, breakfast was reasonable but little choice either hot or cold. Bar also called last orders at 20:30.
Stayed 1 night in Sep 2025

6/10 Okay

Louise

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Henrietta

Liked: Cleanliness, room comfort

Decent hotel at a good price.

Good parking available onsite, a friendly welcome at reception, had expected a restaurant in the hotel, but was advised of local eateries by the guy on reception, which helped. Our room was compact but for one night it was fine, thick white towels and soap/shampoo supplied too. Plenty of hot water. Would stay again. We ate at the India Cafe, a 3 min walk and can highly recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Marilyn

Not a desirable area of town. Everything in the room was very sloped including the beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Stayed 2 nights in Sep 2025

10/10 Excellent

Zain Ur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift
Stayed 1 night in Sep 2025

6/10 Okay

Shaun

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly enough, but when I went for a shower there was no hot water and no-one in the reception area to speak to about this - not ideal when you have been working all day
Stayed 1 night in Sep 2025

10/10 Excellent

r

Traveled with family
Liked: Property conditions & facilities
Great hotel , friendly staff ,great location
Stayed 1 night in Sep 2025

8/10 Good

Carol

Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness, amenities
Our one night stay here was good in general. Not much interaction with staff. Entry to reception through the main front door proved difficult as entry was only via key card which you dont have until you have checked in. Entry through the bar to reception. The hotel was clean and food was very good.
Stayed 1 night in Sep 2025