2/10 Terrible
Aaron
Business traveler, Traveled with partner, Traveled with pets
Oct 5, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The contact number on the website leaves you unanswered, so there is no way to contact them before your booking
Arrives at hotel before check in and there is no members of staff apart from 2 cleaners.
There is 2 numbers on the front desk for call if there is no staff, however again, there was no answer.
Eventually the manager arrived rubbing his eyes
Poor service from what I can only assume to be the manager. Sighed at every question asked and made us feel like an inconvenience because we arrived early.
There is a storm outside and we asked if we could sit inside to wait for check in, and again, the manager sighed and said we could sit at the chairs at the front door. We actually left instead because of the way he made us feel, and sat outside in the car during a storm.
We arrived again at 3:50 to check in as this "manager" said check in was between 3pm and 4. No answer at the front desk again. We catch a cleaner and ask them for this man to check us in. He refused to come down stairs and told the cleaner we would need to wait another 10 minutes.
The next morning, once again, no staff for breakfast. The breakfast was extremely poor poor quality. The options are ridiculously limited as is clearly served as a first come basis. If you are entering any later than 8am then everything is gone.
We had a dog and wanted to clarify if we could sit inside so we called the number at the desk. This same manager answered and told us he would be right down. No one showed and left.
Aaron
Stayed 1 night in Oct 2025