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Puma Resort Hotel

4.5 star property

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Photo gallery for Puma Resort Hotel

Garden view
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Bar (on property)
Reception
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430
  • Ciudad del Este (AGT-Guarani Intl.)
    ‪49 min drive‬

Room options

View all photos for Triple Standard

Triple Standard | Premium bedding, down comforters, pillowtop beds, minibar

Triple Standard

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Triple Superior

Triple Superior | Premium bedding, down comforters, pillowtop beds, minibar

Triple Superior

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, minibar

Family Room

  • 420 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Doble Superior

Premium bedding, down comforters, pillowtop beds, minibar

Doble Superior

  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Doble Standard

Garden view

Doble Standard

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Cuadruple Standard

Premium bedding, down comforters, pillowtop beds, minibar

Cuadruple Standard

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds

View all photos for Cuadruple Superior

Premium bedding, down comforters, pillowtop beds, minibar

Cuadruple Superior

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds

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About this property

Puma Resort Hotel

4.5-star Doctor Juan Leon Mallorquin resort with restaurant
This smoke-free resort features 2 outdoor pools, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a coffee shop/cafe are onsite. Change of towels is available on request.
Puma Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Doctor Juan Leon Mallorquin resort provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices, desks, and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Puma Resort Hotel features 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and coworking spaces. This Colonial resort also offers a library, a terrace, and multilingual staff. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available 24 hours). Onsite uncovered self parking is complimentary.

Puma Resort Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Puma Resort Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas
  • Volleyball
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from August 22 2024 to August 21 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin

Puma Resort Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean Stuff was very helpful , I will stay here again

2/10 Terrible

Orlando

Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú. Entonces falta mas información en la app para no seleccionar un hotel equivocado. Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado. Quedo atento a dicho reclamo y solicitud.
Stayed 1 night in Jan 2024

10/10 Excellent

Mahysa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
Stayed 2 nights in Mar 2023