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Pullman Doha West Bay

5.0 star property

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Photo gallery for Pullman Doha West Bay

Executive Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk
Point of interest
Point of interest
Sports facility
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Parking included

Explore the area

Map
West Bay Twin Tower, Al Shatt Street, Doha, 18181
  • City Centre Shopping Mall
    ‪7 min walk‬
  • Doha Corniche
    ‪14 min walk‬
  • Souq Waqif
    ‪5 min drive‬
  • Doha (DOH-Hamad Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access (Deluxe)

Deluxe Suite, 1 King Bed, Club Lounge Access (Deluxe) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club Lounge Access (Deluxe)

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

Penthouse, 2 Bedrooms, Kitchen (Pullman)

  • Sleeps 8
  • 2 King Beds

View all photos for Premium Room (Deluxe, 1 King, spacious bathroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room (Deluxe, 1 King, spacious bathroom)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Club Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds, Club Lounge Access

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Club Lounge Access

Superior Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Club Lounge Access

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Kitchen

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom, Kitchen

  • 947 sq ft
  • Sleeps 4
  • 1 King Bed

Apartment, 3 Bedrooms, Kitchen

  • Sleeps 9
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom, Balcony

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Club Lounge Access (Executive, 1 King Size Bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Club Lounge Access (Executive, 1 King Size Bed)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Kitchen

  • 1292 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Twin Bed

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About this property

Pullman Doha West Bay

5-star Doha hotel steps from The Gate Mall
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Pullman Doha West Bay offers 468 air-conditioned accommodations with iPod docking stations and minibars. 40-inch plasma televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pullman Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Pullman Doha West Bay features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 14155 square feet (1315 square meters) include a conference center. This Art Deco hotel also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pullman Doha West Bay has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Pullman Doha West Bay has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Azerbaijani, English, Filipino, French, Hindi, Indonesian, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: QAR 125 for adults and QAR 62.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (14,155 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 47 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for QAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of QAR 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately QAR 125 for adults and QAR 62.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: QAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Pullman Doha West Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 193 reviews
Rating 8 - Good. 17 out of 193 reviews
Rating 6 - Okay. 5 out of 193 reviews
Rating 4 - Poor. 4 out of 193 reviews
Rating 2 - Terrible. 6 out of 193 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stopover
Good hotel perfect for 3 day stopover .
Stayed 3 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied stay and experience on my first stay in Doha. Especially like the Score sport bar which accommodated my cigar smoking. Room was extremely clean including the bathroom area. I will return!!!
Stayed 3 nights in Dec 2024

8/10 Good

Adil

Stayed 10 nights in Nov 2024

10/10 Excellent

Nihaal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bilal Mohamed-Bashir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was very well accommodated from start to finish. We arrived a few hours before check in but Rim at reception saw we had a baby with us, managed to sort out the room within an hour and gave us a free upgrade too which was very much appreciated. All staff were excellent, the location was brilliant as it was central to all places, and the overall hospitality was spot on. Will definitely be staying here again. Thank you
Stayed 7 nights in Nov 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Abdulla

Hotel was so rigid and did not accept my trip plans change. Based on my experience, I would not recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Geir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Asma

Traveled with group
Disliked: Cleanliness, staff & service
If there ever was a catfish hotel, this would be it
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good hotel, very clean and close to everything. However, the check in times are too late and our flight was early so we had to wait in the reception area for 3 hours and then had to pay for a room for the rest of the 3 remaining hours as our rooms were not ready yet.
Stayed 7 nights in Nov 2024

10/10 Excellent

Zahira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning back to the Pullman for our second stay was just as amazing as the first. As returning guests we were upgraded to the executive deluxe suite. The suite was huge and the views over west bay were magnificent. We had paid for club lounge access which was great with a good selection of food and drinks. As usual the staff were very friendly and accommodating. We would highly recommend this hotel to anyone planning on visiting Doha. Thank you to all the staff at Pullman!
Stayed 8 nights in Nov 2024

2/10 Terrible

Ammar Fathi Ammar

Disliked: Staff & service
The customer service was mediocre at best when I arrived and the two days that I stayed. On the day of my checkout, the level managed to escalate to bad. I decided to order breakfast and the quality of food (as it was in the previous times) was extremely poor. When I called to inform them of the situation because I could not finish the dish, the employee had a bad attitude. They took the plate and told me “this is the way it is”, and neither gave me back the old plate, or replaced it with a new one. After an hour from placing a complaint and being told that the manager will give me a call, he eventually got around to doing so an hour later. He did offer to replace the dish, but there was no point because it was time for me to check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fatima

Stayed 7 nights in Oct 2024

10/10 Excellent

Sahrish

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, amazing view and great location..
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammed Hussainul

Liked: Property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing all round
Stayed 6 nights in Nov 2024

10/10 Excellent

Yasin Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

2/10 Terrible

Samiah

Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of communication, made us leave earlier than usual , made us pay and didnt let us stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Modupe Tokunboh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Doha and we did not regret choosing pallman hotel,every staff of the hotel are excellent right from the security guards Daniel and his team they welcome us back to the hotel with smile each day, Ms Phoo and her team surprised us with decorating our home on our birthdays with a delicious cake, Nyo did the decoration Thank you NYO👊we greatly appreciate Saad help us with our suitcases to our home on our first day and madr us comfortable All the front staff always go out of thirr ways to make us comfortable Andrew also looked after us We will definitely come back and recommend Pullman hotel to friends and family coming to Doha
Stayed 10 nights in Sep 2024

10/10 Excellent

Sohail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with beautiful skyline views. Very clean and very helpful staff.
Stayed 4 nights in Oct 2024

8/10 Good

sabeena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely interior, friendly staff at concierge. Very helpful staff at Avenue Restaurant, always there to help. Overall clean and tidy hotel, enjoyed our stay.
Stayed 4 nights in Oct 2024

8/10 Good

MOHAMMED

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Memunah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect apart from the breakfast buffet, they are not everything so you missed out Arab bread pudding, much more
Stayed 7 nights in Oct 2024

10/10 Excellent

Naghmeh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Oct 2024