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Nice staff

Excellent property. Fantastic location right in the old quarter and easily walkable to other major sites/areas. The room was clean and quiet. Staff were very friendly, extremely helpful and welcoming and really did go above and beyond to make this a great experience for us. Breakfast was plentiful (and delicious)

Vivien is a great help, thank you

The hotel is in convenient location in Hanoi Old Quarter. The hotel is clean and well maintained But what strikes most is the amazing staff. Very helpful and attended to our needs. Shout out to Anna and Nancy who assisted us the most. Trang in the restaurant who accommodated us before breakfast time as we had early activities . Trang introduced to us Vietnamese dishes to try. Overall we had a great stay and will be coming back again. I highly recommend recommending Scent Premium Hotel.

We loved our stay at Lavender Central! The staff was very friendly and helpful. The room was decorated the bed beautifully with towel swans and roses for our anniversary.Amenities provided everyday included two bottles of water and for the bathroom—shampoo, body wash, q tips, razor, shower cap, and toothbrushes. House keeping promptly clean our rooms every morning. The room was very quiet—couldn’t believe we were in the midst of the bustling Old Quarter at bedtime. We only took advantage of the breakfast the last morning and it was delicious. The hotel was located perfectly for walking around and seeing many things Hanoi has to offer. Perfect stay for a couple!

I liked the ac