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Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This Shenzhen hotel also offers a fitness center, concierge services, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

Mercure Shenzhen Longgang is a smoke-free property.

  • Registration desk height (inches) - 39
  • Registration desk height (centimeters) - 100
  • Elevator
  • Elevator door width (inches) - 43
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 110
  • 24-hour front desk
  • Conference space
  • Business center
  • Electric car charging station
  • Free self parking
  • Free WiFi
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Conference space size (meters) - 195
  • Number of meeting rooms - 4
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 2099
  • Total number of rooms - 207
  • No accessible shuttle

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Room Amenities

Mercure Shenzhen Longgang offers 207 air-conditioned accommodations with minibars and safes. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Microwave
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Bathtub or shower
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Doorbell/telephone notification
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Chao Restaurant - This restaurant serves breakfast and lunch.

Lobby Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 78 per person
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: Alipay

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, cash, mobile payments, and Alipay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Mobile payments

Alipay

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Mercure Shenzhen Pinghu
  • Mercure Shenzhen Longgang Hotel
  • Mercure Shenzhen Longgang Shenzhen
  • Mercure Shenzhen Longgang Hotel Shenzhen
  • Mercure Shenzhen Pinghu (Opening March 2020)

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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