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Mercure Box Hill Burford Bridge Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Box Hill Burford Bridge Hotel

Seasonal outdoor pool
Bar (on property)
Exterior
Breakfast and dinner served, international cuisine
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX
  • Box Hill
    1 min walk
  • Juniper Hall Field Centre
    8 min walk
  • Surrey Hills
    14 min walk
  • London (LGW-Gatwick)
    33 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

Wotton House Country Estate Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (264)
The price is $119
per night
$143 total
includes taxes & fees
Jan 6 - Jan 7
Wotton House Country Estate Hotel

About this property

Mercure Box Hill Burford Bridge Hotel

4-star Dorking hotel steps from Box Hill
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite. Housekeeping is available on request.
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Mercure Box Hill Burford Bridge Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Emlyn Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Pool access available from 7:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 246 out of 536 reviews" "
Rating 8 - Good. 166 out of 536 reviews" "
Rating 6 - Okay. 59 out of 536 reviews" "
Rating 4 - Poor. 38 out of 536 reviews" "
Rating 2 - Terrible. 27 out of 536 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Maisie

Average
Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.
Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large heated pool that’s included in the hotel stay. Nice restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and clean hotel..friendly staff🙂
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay very clean and they have a great afternoon tea!
Stayed 4 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, room comfort
A lovely location
We had a 1 night stay as we were attending a wedding at nearby Denbies Vineyard. The location was excellent and we managed a dip in the pool. We had drinks and burgers at the bar which were reasonably priced and the room was comfortable and a good size. The hotel is a bit dated in places but I would recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 13th Wedding anniversary
We had a wonderful 2 night stay. The staff were amazing and we enjoyed using the heated swimming pool. The breakfast was delicious. I would definitely stay here again, especially during the summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martins

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely appointed hotel, lovely staff, very convenient for train travel to London
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrey Hills Break
We have stayed in the Mercure Burford Bridge on a number of occasions and this latest stay did not disappoint. A friendly comfortable hotel with a great lawned garden and outdoor swimming pool, perfect for warm sunny summer days. A great location for exploring the Surrey Hills with many attractions nearby, including Polesden Lacey.
Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Fab hotel for a mini stay cation with sun and swimming. Made up got not being able to go abroad. Pretty surroundings, great service and good food. Can't fault it for the price!
Stayed 1 night in Aug 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and the pool is a blessing when you have sunshine. Rooms are clean have air conditioning
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad night sleep
Terrible was up all night due to noise complained and nothing done about it wouldn’t stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
An amazing stay. Used the pool all day before check in and all day the next day. Lunch was lovely but very slow. Waited 45 mins for a sandwich. Think they we’re short staffed as the bar also took 25 mins to get a drink. The staff were really helpful and although we didn’t book breakfats the manager allowed me to get a coffee in the morning. Another guest told me the breakfast was fantastic. Free parking but make sure you register your reg plate at reception. I would say my only criticism was that our room was so tiny. Room 212. I banged straight into a case stool as I entered and you could barely get around the bed . Too much furniture for such a tiny room. We did only book the basic room but this was exceptionally small even for basic. Also it looked out over the laurndey racks ..Will definitely be staying again but not in that room.
Stayed 1 night in Aug 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean. Bathroom was very nice. Pool was lovely and nicely warm even when cold outside. Reception staff were lovely and checked us in quickly
Stayed 1 night in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Business traveler
Liked: Property conditions & facilities
Outdoor pool superb
Stunning hotel, not much near it. Why shut the pool at 630pm though?
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
After an awful experience having our flight cancelled by easy jet and being put in an awful hotel our welcome by William and team was like a gift from the gods. We were so well looked after by the friendly team there. The accommodation was really great, the pool was room.
Stayed 1 night in Jul 2024

8/10 Good

Katie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love the hotel, great staff & lovely grounds
Hotel in lovely. easy check in, friendly & attentive staff, couldn’t fault anyone. special mention to Mary (Deputy Mgr) who leads by example. nothing was too much trouble. hotel grounds are amazing, great walks/hikes around local area. We've stayed a few times, and dinned in restaurant too, food is nice, only slight niggle is menu is not that big, and as i can’t eat dairy, main options are limited, to choice of 2 mains, so after 4 nights dining, gets a bit sammy, soo we’ll likely find at local pub next time too gor a bit of variety.
Stayed 1 night in Jul 2024