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Mercure Box Hill Burford Bridge Hotel

4.0 star property

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Photo gallery for Mercure Box Hill Burford Bridge Hotel

Seasonal outdoor pool
Exterior
Bar (on property)
Breakfast and dinner served, international cuisine
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX
  • Box Hill
    ‪1 min walk‬
  • Surrey Hills
    ‪14 min walk‬
  • Denbies Wine Estate
    ‪17 min walk‬
  • London (LGW-Gatwick)
    ‪33 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Box Hill Burford Bridge Hotel

4-star Dorking hotel steps from Box Hill
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite. Housekeeping is available on request.
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Mercure Box Hill Burford Bridge Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Emlyn Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Pool access available from 7:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 256 out of 551 reviews
Rating 8 - Good. 168 out of 551 reviews
Rating 6 - Okay. 60 out of 551 reviews
Rating 4 - Poor. 39 out of 551 reviews
Rating 2 - Terrible. 28 out of 551 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Stayed 1 night in Oct 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff were very friendly & accommodating. Hotel was warm and comfortable. Perhaps a little tired particularly the bathroom. Evidence of some damp.
Stayed 1 night in Nov 2024

6/10 Okay

Pamela

Stayed 1 night in Nov 2024

10/10 Excellent

Ralph W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nick, St Catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent breakfasts, convenient restaurant and bar, and great rooms with enclosed balconies in the annex.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. Excellent staff. Rooms a tad dated but spotlessly clean and tidy.
Stayed 1 night in Nov 2024

10/10 Excellent

MARCUS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean spacious room with a balcony. The breakfast was fantastic, catered for all tastes and the staff could not do enough for us . We would definitely return
Stayed 2 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location and service
Stayed 2 nights in Oct 2024

2/10 Terrible

Charlotte

Stayed 2 nights in Aug 2024

10/10 Excellent

Sharan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff rooms common areas all very good Food good breakfast excellent All round great value for money
Stayed 2 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Box Hill Break
We regularly stay at this hotel and once again we enjoyed our most recent stay. Polite, friendly and efficient staff. Relaxed comfortable lounge & bar and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff absolutely lovely, could not have been made more welcome
Stayed 1 night in Oct 2024

10/10 Excellent

A M D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not so good for disabled patrons
Friendly staff at check-in, great rooms only let down by zero WiFi signal. Hotel and car park not best suited for disabled people - lots of stair, no assigned spaces in car park - needs addressing
Stayed 1 night in Oct 2024

2/10 Terrible

Ritul

Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LINDA

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The entryway and main building is lovely. However our room was in a secondary part of the building, was very tired looking and felt more like a residential care home than a hotel. Disappointed as what we paid didn’t reflect what we got.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Maisie

Average
Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.
Stayed 1 night in Aug 2024