Dortmund hotel connected to a shopping center in Dortmund City Centre
This smoke-free hotel features express check-out, tour/ticket assistance, and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hotel Carlton Dortmund offers 44 accommodations with blackout drapes/curtains. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
Hotel Carlton Dortmund features multilingual staff, tour/ticket assistance, and express check-out. Wireless Internet access is complimentary.
Hotel Carlton Dortmund is a smoke-free property.
Buffet breakfasts are available for a surcharge between 7:00 AM and 9:00 AM on weekdays.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Weekday buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 10.90 per person
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
More
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Shampoo
Soap
Toilet paper
Towels provided
More
Desk
Desk chair
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Renovations and closures
The property is closed between January 1 and January 9.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10.9 per person
A late check-out fee will be charged
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE320102808
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number HRB153429
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Carlton Dortmund
Carlton Dortmund
Hotel Hotel Carlton Dortmund
Dortmund Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton
Hotel Carlton
FF E Hotel Carlton
Hotel Carlton Dortmund Hotel
Hotel Carlton Dortmund Dortmund
Hotel Carlton Dortmund Hotel Dortmund
Hotel Carlton Dortmund Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 39 out of 263 reviews
10 - Excellent
39
Rating 8 - Good. 92 out of 263 reviews
8 - Good
92
Rating 6 - Okay. 71 out of 263 reviews
6 - Okay
71
Rating 4 - Poor. 34 out of 263 reviews
4 - Poor
34
Rating 2 - Terrible. 27 out of 263 reviews
2 - Terrible
27
7.4/10
Cleanliness
7.6/10
Staff & service
5.6/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Terrible
Aaron
May 23, 2025
Picture of room shown was not room booked.
Poor wifi service - restricted internet.
Not bad for a short term stay. Staff was friendly, helpful. I was there for mainly football so it was perfect, short walk to Dortmund Markt where they had a fall festival which was super.
Great location. Staff were very friendly and wonderful. Condition of hotel is extremely outdated and uncomfortable. Very expensive for what it was.
Verified traveler
Stayed 2 nights in Jun 2024
6/10 Okay
Bustena
Jun 2, 2023
I didn’t like the fact that upon extending my stay they switched me to a room without bathroom.
Bustena
Stayed 1 night in May 2023
6/10 Okay
Joshua, Long Beach
Feb 20, 2023
Joshua
Stayed 1 night in Feb 2023
6/10 Okay
Jon
Feb 16, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
About as basic asmyou can get...if you just want a bed to sleep on the its ok.
Jon
Stayed 1 night in Feb 2023
4/10 Poor
Graeme
Dec 6, 2022
Avoid
Room was nowhere near the actual hotel, parking was also nowhere near. Loads of noise in the middle of the night people shouting and screaming within the hotel gated area.
The staff is extremely polite, but the WiFi wasn't working and the rooms were a bit too hot, overall it's a decent hotel but not for this price.
Verified traveler
Stayed 1 night in Aug 2020
8/10 Good
Andrew
Mar 9, 2020
Liked: Cleanliness, staff & service
FF&E Hotel Carlton March 2020
Hotel was basic, staff friendly, breakfast good, wifi didn't work, room basic and old fashioned, but very clean. WC and shower along corridor. For the price it was good. My only complaint was noise from outside, as it was Saturday night and there were people being people until the early hours. Lots of bars nearby if that's your thing.
Great stay in a lovely hotel. Breakfast was ok nothing special. The hotel in a great loaction and I woukd stay again
Gary
Stayed 1 night in Feb 2020
8/10 Good
Theresa
Feb 18, 2020
Theresa
Stayed 1 night in Feb 2020
6/10 Okay
Verified traveler
Feb 17, 2020
Liked: Staff & service
Disliked: Amenities
I thought there was a private bathroom in my room but there were a few share-bathroom on 2nd and 4th floor. As a female traveler, I didn't feel safe and secure when I need to share bathroom with the others.
Verified traveler
Stayed 2 nights in Jan 2020
8/10 Good
Verified traveler
Jan 30, 2020
Verified traveler
Stayed 3 nights in Jan 2020
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