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Mercure Hotel Dortmund Centrum

4.0 star property

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Photo gallery for Mercure Hotel Dortmund Centrum

Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Bar (on property)
Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Spa
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Parking available
  • Laundry

Explore the area

Map
Olpe 2, Dortmund, NW, 44135
  • City Park Dortmund
    ‪3 min walk‬
  • St. Reinold's Church
    ‪5 min walk‬
  • Westenhellweg Street
    ‪5 min walk‬
  • Dortmund (DTM)
    ‪22 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
  • Breakfast available
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The price is $79
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$90 total
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About this property

Mercure Hotel Dortmund Centrum

4-star hotel in Dortmund City Centre
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Mercure Hotel Dortmund Centrum offers 125 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6458 square feet (600 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Hotel Dortmund Centrum has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bonvivant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fortune - This bar serves light fare only. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonvivant
  • Fortune

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,458 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 6:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dortmund Park Inn Radisson
Park Inn Radisson Dortmund
Park Inn Radisson Hotel Dortmund
Radisson Park Inn Dortmund
Mercure Hotel Dortmund Centrum
Mercure Dortmund Centrum
Mercure Dortmund Centrum
Mercure Hotel Dortmund Centrum Hotel
Mercure Hotel Dortmund Centrum Dortmund
Mercure Hotel Dortmund Centrum Hotel Dortmund

Mercure Hotel Dortmund Centrum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 201 out of 554 reviews
Rating 8 - Good. 239 out of 554 reviews
Rating 6 - Okay. 76 out of 554 reviews
Rating 4 - Poor. 21 out of 554 reviews
Rating 2 - Terrible. 17 out of 554 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Over with a group on friends for football. Hotel was spot on, cant complain. Staff were very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great all staff were very friendly would definitely recommend to stay here
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Jul 2024

2/10 Terrible

Marina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction, the room on the same floor where is construction going on, very noisy , unsafe conditions, lots of ladders, buildings materials on the floor, barely was able to get to elevator
Stayed 2 nights in May 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Upgraded room with comfortable bed and good pillows!
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Nandkumar

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing front of house service, professional look, feels secure, doesn’t smell, fluffy blankets
Stayed 1 night in Aug 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Mar 2023

8/10 Good

Hardeep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to shopping area and train station. Ideal hotel if going to watch football at BVB Dortmund.
Stayed 2 nights in Feb 2023

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Friendly Welcome.
We were in Dortmund for a football match. We stayed in this Mercure the second nigh (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.
Stayed 1 night in Feb 2023

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A very quick check in with all relevant information provided. Room was large, comfortable with all mid cons. Staff helpful & friendly.
Stayed 2 nights in Feb 2023

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No Breakfast
Nice stay although we came down for breakfast at 10.00 and there was nothing left apart from a bit of fruit and toast.
Stayed 2 nights in Feb 2023

8/10 Good

Adrian

Stayed 5 nights in Feb 2023

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Easy access for town centre
Very small room for 2 travellers for 3 nights, very limited storage, very poor lighting in room, awful view from window!! Free WiFi is a joke unless you pay for faster speeds.
Stayed 3 nights in Dec 2022

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

lorna

Stayed 2 nights in Dec 2022

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located in the centre of Dortmund, staff extremely helpful and pleasant, breakfast very good. Our room was quite large with a balcony, which was a nice surprise.
Stayed 4 nights in Aug 2022

2/10 Terrible

Johana

Stayed 1 night in Aug 2022

2/10 Terrible

Kenneth

Stayed 3 nights in Jul 2022

4/10 Poor

Viktor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022