Hotel Excelsior

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February 2025

Photo gallery for Hotel Excelsior

Lobby
Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property
Lounge
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Lange Straße 1, Dortmund, NW, 44137
  • Westenhellweg Street
    ‪2 min walk‬
  • Dortmunder U
    ‪4 min walk‬
  • Thier-Galerie
    ‪6 min walk‬
  • Dortmund (DTM)
    ‪24 min drive‬

Room options

Standard Double Room

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room (4 Persons)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Standard Triple Room

  • 205 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room (5 Persons)

  • 323 sq ft
  • City view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Comfort Double Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Comfort Double Room (3 Persons)

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Double Room Single Use

  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Excelsior

Dortmund hotel connected to a rail/subway station in Innenstadt-West
A bar/lounge, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Excelsior offers 54 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Excelsior features an elevator. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Excelsior is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Lobby Bar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14.90 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 14.9 for adults and EUR 7.9 for children
  • Covered self parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 885 reviews" "
Rating 8 - Good. 292 out of 885 reviews" "
Rating 6 - Okay. 127 out of 885 reviews" "
Rating 4 - Poor. 68 out of 885 reviews" "
Rating 2 - Terrible. 70 out of 885 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carsten

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
Perfect stay - value for money!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

6/10 Okay

Steffen

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Traveled with group
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Stayed 2 nights in Sep 2024

8/10 Good

scott

Traveled with group
Liked: Cleanliness
Shower issue
Had a problem as safe not working and shower was flooding within 10 mins sent someone to clean bathroom and fix safe.however didn’t fix problem with shower as kept flooding also room was not cleaned one of the nights
Stayed 3 nights in Sep 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Stayed 2 nights in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but a bit dated.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Adam

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Liam

Disliked: Amenities
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Stayed 1 night in Sep 2024

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ravinder

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kalwinder Kaur

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Omar

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign. I found things I little strange I have stayed in Germany before.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aejaz Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Sujoy

Stayed 1 night in Aug 2024

8/10 Good

Emma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were cleaned but tea/coffee supplies wasn't replenished at all over 4 days & no milk.
Stayed 4 nights in Aug 2024

8/10 Good

Zahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot weather
Bathroom extractor was not working this time around. No AC or fans in this hot weather.
Stayed 3 nights in Aug 2024

2/10 Terrible

adam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. very old
Stayed 1 night in Aug 2024