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Steigenberger Hotel Dortmund

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Bar (on property)
Business Room | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Superior Room | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
Berswordtstr. 2, Dortmund, NW, 44139
  • Westfalenhallen
    ‪7 min walk‬
  • Signal Iduna Park
    ‪10 min walk‬
  • Helmut-Koernig-Halle
    ‪11 min walk‬
  • Dortmund (DTM)
    ‪14 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Room

Business Room | Premium bedding, pillowtop beds, in-room safe, desk

Business Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Twin Room

Business Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Business Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Steigenberger Hotel Dortmund

Hotel in Innenstadt-West
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Steigenberger Hotel Dortmund offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Dortmund hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Steigenberger Hotel Dortmund features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities consist of 5 meeting rooms and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Steigenberger Hotel Dortmund is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Steigenberger Hotel Dortmund has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1995
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 12.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Dortmund Steigenberger Hotel
Steigenberger Dortmund
Steigenberger Hotel Dortmund
Steigenberger Dortmund
Steigenberger Hotel Dortmund Hotel
Steigenberger Hotel Dortmund Dortmund
Steigenberger Hotel Dortmund Hotel Dortmund

Steigenberger Hotel Dortmund Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 420 reviews
Rating 8 - Good. 199 out of 420 reviews
Rating 6 - Okay. 42 out of 420 reviews
Rating 4 - Poor. 15 out of 420 reviews
Rating 2 - Terrible. 6 out of 420 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Andres

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
If you are going to stay at this property do not book ahead as it is impossible to get a refund under any circumstance. Very strict rules are enforced by the administration.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Traveled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandra, Perris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro station and stadium.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

declan

Stayed 1 night in Feb 2024

8/10 Good

Torsten

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient business hotel close to stadium and exhibition halls, nice staff. BUT the room was old, smell from sink, and expensive parking of 28 eur per night
Stayed 1 night in Nov 2023

10/10 Excellent

Roland, Evesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel in all respects.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michele

Stayed 1 night in Oct 2023

8/10 Good

Andres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Sep 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience, ate well, slept well and generally had a good time.
Stayed 3 nights in Apr 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
5 min walk from the BVB stadium which is why we were there. Very comfortable and nice place to stay for the match.
Stayed 3 nights in Mar 2023

10/10 Excellent

William

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good hotel - great location for Signal Iduna Park. Good food (breakfast and dinner) and friendly staff. Very small TV and terrible WiFi.
Stayed 1 night in Oct 2022

10/10 Excellent

Shaun

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff at the hotel were very welcoming and helpful overall. The breakfast buffet was good and the food in the restaurant was nice with a good selection for different dietary needs. The restaurant staff are very efficient, attentive, and helpful. The bathroom was nice in our room and the room was a nice size. But, the hotel is aging a bit. Additionally our towels were threadbare and one was even mostly split in two. Furthermore, despite having the do not disturb sign on the door, we returned from the breakfast buffet to find our beds stripped down and sprayed with some type of disinfectant even though check out was more than three hours away. This interfered with the need for one of us to rest due to a medical issue prior to a day of travel. I have never had this type of incident occur in a hotel in any place I have traveled to in the past.
Stayed 2 nights in Jul 2019

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
It was a nice room. Quiet area. It was near a lot of great restaurants and within walking distance to parks and other fun things to do. Overall a nice hotel.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and ok, but there were a few problems that spoiled the stay. When we arrived at 1:30am we had to sort out some missing items: there was only 1 towel for 2 people. The hand soap was empty and needed to be replaced. The amenities were lacking. There was no kettle or coffee machine. The pillows were very uncomfortable - one was very lumpy and one was very soft. This is not a 4* quality hotel.
Stayed 2 nights in Jul 2019

8/10 Good

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Work perfectly
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Directly opposite the hotel was a construction site and they started work very early which prevented a good rest. Once finished I’m sure it will be better.
Stayed 1 night in Jul 2019

10/10 Excellent

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great hotel
Stayed 2 nights in Jun 2019

8/10 Good

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Beautiful I must say
Stayed 2 nights in Jun 2019

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with comfy rooms.
Very comfy beds, air con ,small open bathroom leading to glass door to toilet / shower area . Not ideal if both wanting to use bathroom . Good having a fridge/ safe . Very close to the exhibition centre but not in the town centre.. taxis close by , 10 mins to centre . Quiet . Had an issue with very noisy neighbours at midnight and reception were quick to rectify , and offered to move us if it continued to another floor, and came to speak to them personally as well as us. Shame the room didn’t have coffee facilities, only the next room up did which cost more.restaurant and bar facilities and gym if you like that! Friendly staff. Recommend
Stayed 2 nights in Jun 2019