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HOTEL ASTORIA

Property class: 3

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Photo gallery for HOTEL ASTORIA

A modern hotel room with a wooden bed, a round table, and a chair.
A hotel restaurant with multiple tables and chairs, a bar area with a television, and a person working behind the bar.
A hotel with a red facade, outdoor seating area, and a staircase leading to the entrance.
A hotel lobby with patterned armchairs, a wooden table, and a glass display case with souvenirs.
A breakfast setting with toast, a fried egg, a glass of orange juice, and a coffee pot on a wooden table with a red table runner.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
Rue Mermoz, Douala, Région du Littoral
  • Place, Eko Market
    ‪4 min walk‬
  • Place, Cathedral of Saints Peter and Paul
    ‪14 min walk‬
  • Place, Espace Doual'art
    ‪2 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

A modern hotel room with a wooden bed, a patterned armchair, and a large abstract painting on the wall.

Classic Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A modern hotel room with a wooden bed, a round table, and a chair.

Comfort Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

HOTEL ASTORIA

3-star Douala hotel with restaurant
This smoke-free hotel features a restaurant, a coffee shop/cafe, and a refrigerator in a common area. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
HOTEL ASTORIA offers 21 accommodations. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations and spring water baths.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Douala hotel also offers laundry facilities, a porter, and a television in a common area.

HOTEL ASTORIA is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
HOTEL ASTORIA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking (max 4 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: EUR 4.50 for adults and EUR 2.50 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite premium channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 4.50 for adults and EUR 2.50 for children
  • Airport shuttle fee: EUR 7 per room (one-way)
  • Airport shuttle fee per child: EUR 7 (one-way), (from 10 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property does not have elevators

Property is also known as

HOTEL ASTORIA Hotel
HOTEL ASTORIA Douala
HOTEL ASTORIA Hotel Douala

HOTEL ASTORIA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service

BEWARE!!!!

I had high expectations for this hotel. Based on the review, I expected professionalism and comfort. After paying online (EVERYTHING), I had issues at checkout. Even though I had proof of payment of my stay through Hotels.com, the agent at reception still asked me to pay for additional taxes. I mentioned to him that I paid for it online while showing him the receipt. He insisted that I should pay an additional $7 in USD to cover for city taxes. Mind you my original invoice was paid in CAD. This is utterly disappointing and pure thief.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour exceptionnel

Bien que ce fût un court séjour, mon expérience à l'hôtel a été tout simplement exceptionnelle. Le service impeccable, le personnel chaleureux et attentionné, et les installations étaient à la hauteur de mes attentes. La propreté des chambres et le confort du lit ont contribué à rendre mon séjour des plus agréables. De plus, la localisation de l'hôtel était idéale. En plein centre d'Akwa et très bon rapport qualité-prix. Je recommande vivement cet établissement. Merci à toute l'équipe et particulierement au receptioniste du matin pour ce merveilleux séjour!
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vooral de service was uitstekend. Dagelijks werd nagevraagd of alles naar wens was. Ook was de mogelijkheid om dagelijks de kamer schoon te maken. Helaas regelmatig geen goede WiFi bereik. Toch was plezierig om daar te verblijven. Ik kom graag nog een keer terug. Christophe
Stayed 8 nights in Mar 2023
Verified review

8/10 Good

Stayed 2 nights in Aug 2023