3-star Douala hotel with 1 restaurants, connected to a shopping center
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, conference space, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Le Chateau offers 37 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. Cable television is provided. Bathrooms include bathtubs or showers.
This Douala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and room service (during limited hours). Complimentary self parking is available on site.
Breakfast is available for a surcharge and served each morning between 9 AM and 6 AM.
Hotel Le Chateau has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free offsite parking
24-hour free roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily breakfast available 9:00 AM to 6:00 AM for a fee: XOF 4,000 per person
A bar/lounge
A restaurant
Snack bar/deli
Things to do
TV in common areas
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
1 building
3 floors
Beaux Arts architecture
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Individual furnishings
Phone
Policies
Check-in
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: XOF 3000.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: approximately XOF 4000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Le Chateau
Hotel Le Chateau Douala
Le Chateau Douala
Hotel Chateau Douala
Chateau Douala
Hotel Le Chateau Hotel
Hotel Le Chateau Douala
Hotel Le Chateau Hotel Douala
Hotel Le Chateau Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
To much heat because of frequent power outage and their generator can on run for a few hours.
Benoit
Stayed 2 nights in May 2024
6/10 Okay
richard, UK
Jun 28, 2016
Disliked: Property conditions & facilities
Ok for the price
I chose this hotel because of its location next to the airport, free wifi and airport shuttle. My driver warned that the neighborhood was very unsafe but I chose to stay in any case. The hotel was ok, you really can't expect more for the price and the staff were very friendly. The rooms were ok but the bathrooms were not great, missing toilet seat and only 1 small towel. The wifi wasn't working at all, they said it had gone off that morning and it was a network issue, perhaps it wasn't their fault but still annoying none the less. The biggest disappointment was when I came to get the airport shuttle bus. I spoke to the reception who tried to call the driver but he had left his phone at reception. He said that he had gone to the airport to drop someone off but had no idea how long he might be. He eventually said that I should take a taxi, for which I didn't want to do and didn't want to pay for but I had little choice as there was still no sign of the bus...
It started badly the moment she arrived at the Hotel late in the afternoon. I had booked 2 nights stay for her and we both received conformation emails from hotels.com for the booking but the hotel didn't. The lady at reception was refusing her and she wanted me too cancel the booking, but after speaking to the manager and getting the hotels email address and sending the booking email through hotels.com she was given a room, finally.!!! There were problems with the hot water so it was a cold shower for my Girlfriend, which was never fixed. Also she had trouble with the wifi in her room but it worked in the lobby area. She had too wait over an hour for dinner but at least the food was okay. The room wasn't clean and the mattress was smelly. Very disappointed and not worth the $75 per night for a dirty n smelly room with a horrible view of the Neighbourhood. The only good thing was it's close too the airport. Not recommended at all and not booking a room there ever again not for even $20 per night. Stay away from this place.
I book our flight and confirmed with expedia but when I go to the airport there where no reservation for us. I was shock and have to buy another ticket in cash at the airport. Now when I got to the Hotel it was in the very dangerous area. No breakfast at early morning. The hotel was dirty all over without proper bathing towel. nothing nice at all.
The location is a place where one could get easily robbed.
The room was not prepared before the arrival of the guests.
Electrical installations in the room are not safe.
It is really not a hotel that merits more than 1/2 star!!!
John
6/10 Okay
Solofo, Antananarivo
Nov 6, 2014
A practical solution for a one night transit
PRO: Good economic choice when on transit in Douala because of its proximity to the airport: the availability of an airport shuttle is very much appreciated especially for flights taking off in the middle of the night or very early in the morning.
CON: Average quality of the bed; Neighborhood not very hospitable with muddy and dark street in the evening, and lack of access to a reliable alternative restaurant. I did not like the food in the restaurant of the hotel.
I like the personnel, they are very nice to client, however the public bathroom was not well taking care of, there were water splash everywhere on the floor you can place your feet/shoes in the water. The room service was great. no toilette paper in the bathroom. you have to ask to get one.Only one towel was given for three guests.
I frankly did not like the hotel at all, for what we get, it is expensive. The hotel is in a bad shape especially toilets which I think are very important. Toilets should be renovated. Besides that, the bed is good and we can sleep well. It looks a bit poor for what we pay.
ChiChi
6/10 Okay
Verified traveler
Jul 12, 2014
Liked: Staff & service
Hotel accueillant
Je voyage souvent et cet hôtel est tout près de l'aéroport donc très pratique avec une navette de liaison .
Sometimes they arrange wedding parties at the hotel and that night it is difficult to sleep due to loud music. The window curtains were lying on a sofa. However helpful staff.
Gunnar
6/10 Okay
quinio s, france
Oct 31, 2013
Liked: Cleanliness
pratique
hôtel , pratique car proche aéroport , ils ont malgré une reservation , oublié de venir me chercher a l'aeroport . sinon correct , connexion internet lente.