ibis Douala

3.0 star property

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Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

ibis Douala

3-star hotel in Bonanjo
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Ibis Douala offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 28-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Ibis Douala features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary covered self parking is available on site.

Ibis Douala has designated areas for smoking.

Le Restaurant IBIS Douala - This buffet restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Le Bar IBIS Douala - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Bar IBIS Douala
  • Le Restaurant IBIS Douala

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2014
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per night
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 11 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala

ibis Douala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 164 reviews
Rating 8 - Good. 75 out of 164 reviews
Rating 6 - Okay. 35 out of 164 reviews
Rating 4 - Poor. 13 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

ANNE

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient and secure area
Stayed 1 night in Jul 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, room comfort

A good business hotel in Douala

A good business hotel in Douala with a very good pool. The restaurant has daily specials allowing you to eat there regularly as well as weekend entertainment.
Stayed 10 nights in Apr 2025

10/10 Excellent

David w

Stayed 1 night in Jan 2025

8/10 Good

claudine

Stayed 2 nights in Jan 2023

10/10 Excellent

Darrell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff. Airport shuttle was timely.
Stayed 1 night in Jul 2022

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, staff & service
Friendly, helpful staff. Room was clean, breakfast was good. Airport shuttle was prompt. Will stay there again.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness
Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you
Stayed 8 nights in May 2021

6/10 Okay

Verified traveler

Stayed 2 nights in May 2021

8/10 Good

Elsa

Business traveler
Liked: Cleanliness, staff & service, room comfort

Update property

Rooms were outdated.....the buffet was awesome
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2020

6/10 Okay

Radoslav

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

small but works

All went very smooth and staff was helpful Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work
Stayed 1 night in Feb 2020

6/10 Okay

Patrick

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

I was impressed

Good one
Stayed 2 nights in Nov 2019

8/10 Good

KAILASH

Business traveler
Liked: Cleanliness, staff & service
Room and bathroom both are very small
Stayed 2 nights in Nov 2019

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Lucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 2 nights in May 2019

8/10 Good

Kandarp

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good hotel.

Stayed here for a week. Really good bar and restaurant. However, the rooms are not very good. Average. Friendly staff.
Stayed 6 nights in Apr 2019

4/10 Poor

z, Douala, cm

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I have arrived at night. Long time to check me in after a flight of about 7 hours although there was only me at the reception. Bathrooms are like since 1800 and I entered the floor is all wet(there is leak with this old equipment) and the cooler was as if it wasn't cooling so I was sweating at night therefore didn't sleep well, no free water to drink , no hand tissue available, the toilet is terribly placed in the bathroom, not enough space to sit well... The only good things about it are food, location (security and near all) and mainly friendly staff.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property is at good place and live. Rooms are safe
Stayed 2 nights in Feb 2019