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Krystal Palace Douala

4.5 star property

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Photo gallery for Krystal Palace Douala

Restaurant
Exterior
1 bedroom, minibar, in-room safe, laptop workspace
Lobby
Concierge desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Free airport shuttle
  • Breakfast available
  • Parking included

Explore the area

View in a map
Boulevard de la Liberté, Douala, Région du Littoral
  • Place, Eko Market
    ‪11 min walk‬
  • Place, La Nouvelle Liberte
    ‪15 min walk‬
  • Place, Cathedral of Saints Peter and Paul
    ‪2 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Double Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, laptop workspace

Premium Double Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Double Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Luxury Double Room

  • 320 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Premium Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Executive Double Room

  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Krystal Palace Douala

4.5-star Douala hotel with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, free airport pick-up, and a free manager's reception. Additionally, 2 bars/lounges, 2 coffee shops/cafes, and a conference center are onsite. Change of towels is available on request.
Krystal Palace Douala offers 237 accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Spa Krystal has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Krystal Palace Douala features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, gift shops/newsstands, and coffee/tea in a common area. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Complimentary covered self parking is available on site.

Krystal Palace Douala has designated areas for smoking.

A complimentary manager's reception is offered each day.
Krystal Palace Douala has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 16 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hospital bed
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 77 per person, per night
  • A tax is imposed by the city: EUR 6.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number RC/DLA/2009/B/763

We should mention

Pool access available from 6:30 AM to 8:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Krystal Palace Douala Hotel
Krystal Palace Douala Douala
Krystal Palace Douala Hotel Douala